Leave a Review Family Dollar
Decent App but Actual Store not as good
Just left the Ayer Family Dollar Store and our visit was very disappointing. The whole store is in complete disarray with the wrong prices and discounts displayed. For an example there were 40% off bathroom products signs all throughout the store. They didn’t honor any of the price’s, stating that the bathroom products were not on sale. Also a HUGE slogan of theirs is $5 off $25 which was showing in the store along with the app. They would not honor that discount either saying that they haven’t had that deal in a long time and it was only for about a week or so. I don’t believe that because it’s still on the app. They won’t scan any barcodes on the Family Dollar App saying that’s what they’re told not to do so. Overall poor attitudes bad customer service and and very very poor customer service remedies. I love this chain of stores but I’m very disappointed in that particular location at the moment.Show lessSgtMcBall
Family dollar
The app has been ok so far however my local store needs to get it together. I went in today ready to spend my coupons I wanted to get some right guard deodorant but of course all they had we the 2 packs and even though the app said it would work with my coupon the store employee wouldn’t let me use it because it would make the item free. I also wanted to get the bic razors the had them on sale for $2.50 I had a $3 off any 1 bic razor when the cashier ran it up it was coming up $3.50 so after about a 15 minute debate with this woman I was finally able to get my razors for an out of pocket cost of .18 she had to fix the price from $3.50 to $2.50 and she still made rude comments. I will not be going back to my local family dollar. If I find a good deal I may travel to another family dollar location but I think I will stick with Walgreens for the most part there coupons and employees are awesome and always make me feel welcomed.Show lessclick1987
Review - Family Dollar- is the Best
I shop at 3 different Family Dollar stores, this determines which one I am closer to when I’m on the road. I love Shopping at Family Dollar for many reasons. Mainly because of the low competitive prices plus’s the stores are always maintained and well stocked. Very seldom are they ever sold out of what I’m looking for, and if by chance they are then they will have more on the very next truck shipment. Another big plus you are always graciously greeted when you walk in. Family Dollar always have the best workers hired that are very friendly, very knowledgeable of where all products are located and very helpful in every way. Your not just a number to them it’s like the old family stores when people cared more to make sure you had a wonderful time spending money in their stores. Maybe that’s why the Stores are called Family Dollar, great family oriented business and a bargain for the hard earned Dollar.
“Family Dollar”
What a Great Name!
Sincerely, Proud to be called a Family Dollar customer and more so proud to feel like a family member!
Best Regards
Terry BuckShow lessTerry Buck
Great store with Good bargains!
This is the first Family Dollar that I went to and now it’s my 1st to go to store for my laundry and other good deals and the digital coupons. You get a bargain when coupon here. Customers service Lisa Armbruster went out of her way to check in the back for some tide and gain that was not the shelf due to the sale price, well she bring out this whole cart ready for stock and start going through the cart finding what I need. If it was Walmart I wouldn’t have got the same service. Friendly service love this store!Show lessClassified Tattoo Supply Jerry
Love everything except one tinyyy thing.
I absolutely love this app. And I love family dollar. I have a big family so I save money on a lot of different things from baby items, to household cleaning supplies to even cute little gifts... The little spin slot machine thing is pretty cool and a nice touch. The scanner is a nice touch.
Now... the only thing I don’t like is the search bar. Can you guys please make it more user friendly? Like, if I want deodorant or toilet paper... why can’t I just type “toilet paper” or “deodorant” and all the relevant coupons pop up. I don’t like that you have to type in the BRAND NAME. I’m a mom on a budget, a lot of times I don’t focus on brand names, I just want the deal! I feel like sometimes I miss out of a lot of good coupons because I can’t search the app for the actual product name instead of brand name. Plus who has time to search through all of your great coupons anyway. I feel like with that change, I’d be able to shop more efficiently. Until then, I’ll keep using the scanner feature.Show lessKiKi Jah Dore
Please add prices and possibly a list feature
I love shopping at family dollar! Especially using the digital coupons , just about everything about this app is perfect except for the fact it doesn’t tell you your item price when you scan an item! I throughly enjoy the item qualified or not feature, but adding prices to scan while we are in there for items that we just want an not couponing for would be AMAZING!! Honestly I would probably buy so much more if I didn’t have to wonder what prices were what when associates don’t always enjoy doing price checks, it’s a hassle all around and maybe even a “list” feature so I can select my items and know a round about price for them before coming in.. either way the suggested would definitely make this app a 5star, but I still love fd with the three I gave!Show lesschelley-elly
Manager Excellent customer service
I love the Family Dollar in Whitman Ma. The manager Thelma is amazing ( I wasn’t sure how to spell her name) regardless of spelling she’s always there to help you. Not once have I gone in and she’s never not smiled said hello always asks if I need help. Even when she is slammed with inventory and customers is always pleasant and sooooo helpful!!!! For a while there were a couple of bad/rude employees and I brought to her attention and she could not apologize enough and I wasn’t looking for apology I just to make her
aware. Needless to say those employees are not there any more. Family Dollar is VERY LUCKY TO HAVE A MANAGER OF HER CALIBER!!! She’s the reason I continue to shop there and gave 5 stars.Show lessLEN#3
Good... few suggested improvements
I want to be clear that I’m rating the app and not the store. I love the store and the employees at the FD where I shop. I like the app. The digital coupons are a great way to save money. The in store scanner is a great way to make sure you are getting the correct product.
What I don’t like... the in store scanner does not show price so I don’t always know what something will cost. That would be a huge improvement
I’d also love to see a function to get price information when I’m not in the store. I’m on a budget as most people are and this goes a long way to help plan a shopping trip. It also could tip the scales if I’m torn between buying an item at Family Dollar or a competitor.Show lessspntl
Coupons don’t always attach
I have had this app for about a month and a half and I love the digital coupons available along with the store $5 off $25 coupons, but, I’ve had issues with coupons not attaching with the identical product, thus overspending from what I had originally planned. Pleeeassseee fix that! I’ve been in the store scanning items to make sure they attach and they did before the purchase; but once I took it to then register; they did not. You also need a price checker available on the app; it makes it so much easier to see what the true price is, especially with clearance tagged items.Show lessMeli_bee
Great app but...
I do like this app, it’s easy to use and to match up coupons to the products they will apply to. The only disappointment is in-store pricing. Until you are in the store looking at the listed price there is no way to find the price of an item. Not even on the Family Dollar website can you see the price of an item unless it is listed on the ad. This has prevented me from going to this store more often and using the $5 off $25 coupon. It would be much more beneficial to see the price and plan my shopping trips ahead of time. Having to wonder around the store and hope the prices are correct at the register makes the app only useful to see if coupons are available. It would be great if I could price match to other stores before venturing out on my shopping trips.Show lessBugsRfun
