Leave a Review Family Dollar
MY REVIEW
I always have traded with Family Dollar Stores. Always greeted nicely by their employees except for one sour incident at Supply, NC Family Dollar which I wrote to the home office about the day it happened. I never heard or received a reply back regarding my complaint. But I still trade with Family Dollar Stores wherever we may go to. They always have plenty of stock on hand & great prices. Now they’ve incorporated the clip coupon system where you can save even more money. After all, I’m from the town of Rockingham, NC home of Mr. Leon Levine the founder of Family Dollar Stores.Show lessClceb
Customer service
I have a local family dollar store that I frequent basically 23 times a month. One time I had issues with my coupons and it didn’t go through and I questioned it. At that time, there was no manager that approached me to try to correct my five dollar discount and the cashier was really not interested in helping me at all. I thought about not going to that store anymore, and honestly I continue to go there because it is like3 1/2 blocks from my home. I enjoyed the bargains I get a Family Dollar, and hopefully the cashiers managers at the store will change the attitude a little and maybe become more customer service oriented.Show lessMami Rosie
Dollar store coupons
I love this app but I have so much trouble with my coupons I never get them or I have to put in my number numerous times that I don't even bother anymore I rarely go to the store now because it is so discouraging especially when you know how much you could have saved:( and then it doesn't help thatno one wants to go in the store because of the way people are treated thinking everyone is a thief they look crazy trying to stop and accuse everyone lol anyway so sad todayShow lessMariokris
Newbie at Family 👪 Dollar/Now a committed Family Dollar shopper
I have to admit, I always was skeptical on shopping at the FD store, for fear of items being very cheap quality for the price you were paying. Well, let me put your minds at ease.....they carry a lot more brands and a lot more supplies than thev”other” stores and their brands are very good indeed, also!! I was pleasantly surprised. The way they have you log into your Smart phones to use their coupons is a pretty clever idea, and saves you a ton of money! The lady at the cashier set mine up for me as I was checking out, so I'm ready to save already about $8-$10 and I'm not gotten thru all the on line coupons yet❗️ How about that❗️ Have I convinced you to at least try them at least once😁 I think you will be like I was.... Very happy I walked through the doors of Our Family Dollar.....Thank you Family Dollar for making a store for thebudget minded economy to shop and get good quality items without breaking the piggy bank😍Show lessLizzietail
Review of my local store
Love my Family Dollar! It keeps me from having to go to Walmart!! HOWEVER! On my last visit, an employee was helping me with my phone and the coupons (which is too convoluted), which is apparently against the rules, and the Manager REAMED HER OUT BEHIND THE REGISTER right in Front of me and everybody else that was in line!!! She carried on so that I finally spoke up to first explain and then to apologize that it was my fault, not once but twice, and the Manager basically told me to shut up and back off. I was not impressed with the manager, especially since she had previously done the VERY SAME THING WITH ME IN THE PAST!!!Show less149263158
Reset password
You updated your app, and now it requires you to set a new password. I have been trying for several weeks now to no avail, I have even sent a concern msg as well I called and I keep getting a recording of your hours. I have really enjoyed using your app to get my savings. Please fix the problems, your representative in the store are unable to assist as well. I have requested a password reset same issue password doesn’t meet requirements. Please fix, I am not saving money, and I am not happy.Show lessMs Lynn Jones
Inconsistent & jips your coupon amounts
I’m only giving 2 stars due to the fact that the digital coupon that I clipped on the app was not given to me at full face value when I purchased the required quantity of the items listed on the coupon.
For example, I had $1 off coupon on canned cat food, but only received $.60 off when I checked out...which basically was just a free can of cat food. The cashier at the store could do nothing to correct it or take the additional amount off of my total because it was a digital coupon downloaded on the app. Had I known that, I would have shopped somewhere else that the cat food was a lot cheaper by the can on a daily basis & saved more than just $.60 on the quantity that I purchased.
Not a reliable app & very inconsistent in communication between the app & actual in store purchases when utilized for coupons!Show lessWolfie's howlin
Family dollar feed back
The Family dollar in Adairsville Ga. is amazing! Those ladies are wonderful, they are always willing to go out of their way to help you find things and they ALWAYS have a kind word to say!!! That is why I will drive 35-40 min out of my way and drive past the family dollar in my own town to go there.
However, the family dollar in Cartersville has the rudest staff of people I have ever encountered. And the worst one is the person you hired to represent your company. Beth and I have had several encounters that have been less than civil!! She has accused me directly in front of other customers of try to return items that did not belong to your store, when in fact I had proof of my purchase, but I did grab the wrong item out of my car, I just needed to switch them and she would have seen my mistake and HERS! But instead she was yelling and making a seen and told me and my 5yr old child that we”better NEVER” come back in her store and she was calling ALL the stores around the area to warn them about me. This is not the only bad incident or encounter we have had with her, I have called and emailed your corporate more than once and NEVER once did I get a response. So now if there is anything I really want or need from your store I will drive to the Adairsville store.Show lessJZ in cartersville
Store Manager
One day the store manager didn’t know how to work the app in a iPhone. Lost the clipping and told me she couldn’t do anything about it. She stated the customers are never right. She stated she didn’t care who I called she wasn’t going to honor the mistake she made. So with that being said. I have to drive additional 25 mins to go to the store I have always went to since I was 4. I’m very disappointed in the store in Opelika Alabama. The manager name is Fre. She also called her “General Manager” Stacy (I think) that was locates in church to verify that customers are not right and family dollar or any can’t correct the issue. I’ve been in customer service since I were 15 and never have I told an customer their wrong. I was saddened at the training this Manager showed. She told me disrespectful remarks. Please look into this. I rated it an 2 for the customer service not the app or store. Only for the management at the store.Show lessShyluar
Saves some
AT FIRST, I had given this app 5 stars. However, now I am noticing issues for example I scanned every arm and hammer liquid detergent the store had to see if it would match my coupon and it said t wasn’t compatible. I tried every size and scent and IT WOULD NOT WORK. I double checked everything looked through all fine print and it wouldn’t work. The store is often misleading about what it has on coupon sale. It says this week we could get gain dryer sheets for a final price of 95 cents with app coupon so I go and look and there is no coupon for that but it’s advertised in the flyer for this week. I may just have to go back to Walmart if this keeps up. I loved the app but if I’m not saving money anymore there is no point. Sorry Family Dollar, DO BETTER PLEASE!!!!
OLD REVIEW This is a great app but prices in the store are so high it basically just makes the items the same prices as other stores. Sometimes they’re still more but it’s convenient if you don’t want to enter Walmart. I have never had any problems with the app as far as it working. There is even a scan button to make sure a certain coupon will work in the store. Super easy to use the app.Show lessshoppig mom
