# 11Residential Resident App

> Resident app for managing rent, maintenance, community, and amenities. (iPhone/iPad app by Yardi Systems, Inc..)

- Source: https://appshunter.io/ios/app/11residential-resident-app/id6443892261 (this page in markdown: same URL + `.md`)
- Developer: [Yardi Systems, Inc.](https://appshunter.io/developer/425728804)
- Category: Lifestyle
- Price: Free
- Rating: 4.26/5 from 175 App Store ratings · 40 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 55 MB
- Languages: Arabic, Danish, Dutch, English, French, German, Italian, Polish, Chinese, Spanish
- Released: 2022-10-24
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/11residential-resident-app/id6443892261/reviews.md

## What is 11Residential Resident App?

The 11Residential Resident App combines all the services and resources residents need into one user-friendly app! Discover a convenient way to pay rent, submit maintenance orders, and communicate with your apartment community all from your mobile device.

• Access the full payment functionality of the online resident portal with added mobile options, like Apple Pay and Masterpass.
• Submit maintenance requests without calling or visiting the office. See work order history and complete move-in/out forms.
• Renew your lease from a phone or tablet. Display rates, choose from available terms and finalize the renewal process.
• View community announcements and event calendars, receive push notifications and interact with neighbors. 
• Reserve amenities, pay fees, authorize guests and receive package notifications.

Please note: The 11Residential Resident App is only for residents of properties using Yardi's resident portal product at 11Residential locations.

## Key features

- Pay rent with mobile options
- Submit maintenance requests
- Renew your lease
- View community announcements
- Reserve amenities
- Authorize guests

## What do users think of 11Residential Resident App?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use
- 🚀 Convenient for rent payment
- 👍 Simple and straightforward
- 🚀 Efficient for maintenance requests
- 👍 Handy for community bulletin board
- 👍 Good for paying rent
- 👍 Makes paying rent less dreading
- 👍 Works well, love sub categories
- 👍 Easy to pay rent quickly
- 👍 Easy to submit service calls
- 👍 Nice app to have
- 👍 Easy to use app for maintenance
- 👍 Great customer service
- 👍 Great app
- 👍 Easy to use
- 👍 Very convenient
- 👍 Easiest residential portal
- 👍 Awesome app, better than website
- 👍 Convenient
- 👍 All essentials at touch of finger
- 👍 So far so good, simple and self-explanatory
- 👍 Much better than website

**Cons**

- 💸 Service fee is a rip-off
- 🐛 App is not very useful
- 🐛 Confusing or dysfunctional app
- 🐛 High service fees
- 🐛 Insane fees
- 🐛 Hard to delete payment cards
- 🐛 Payment section lacks clarity
- 🐛 Service charges for credit card too high
- 🐛 Stressful when app is down during peak times
- 🐛 Loading time is excessive
- 🐛 Money grabbers
- 🐛 Difficult to use bank account for payment
- 🐛 Doesn't show payment details
- 🐛 Too many bugs
- 🐛 Terrible service, unanswered emails/calls
- 🐛 Washer water is rancid
- 🐛 Dryer doesn't dry efficiently
- 🐛 Management ignores tenants
- 🐛 Doesn't update correct information
- 🐛 Cannot pay rent through app due to incorrect info
- 🐛 Roaches and black mold issues
- 🐛 Water constantly turned off
- 🐛 Hot water often stops working
- 🐛 No importance given to water issues
- 🐛 Black mold not addressed

**Commonly reported bugs**

- Cannot find a way to check payment status or history
- App is confusing or dysfunctional
- Hard to delete payment cards
- Payment section does not clarify billing charges
- App not letting user use it due to high traffic volume
- Excessive loading time to pay rent
- Difficult to use bank account for payment
- Doesn't show payment details
- Too many bugs
- Doesn't update correct information
- Says rent is owed when it's not
- Cannot pay rent through the app

**Most requested features**

- Washer/dryer option for work order
- Clarify billing charges (rent, utilities, parking, insurance)
- More notice on what is due with rent
- Option to set up auto-pay
- Ability to check payment status or history
- Option to make pet deposit payments

## Recent user reviews (10 of 40)

All indexed reviews: https://appshunter.io/ios/app/11residential-resident-app/id6443892261/reviews.md

### 2/5 — Why pay fee when already paying rent?

*2026-04-24*

You guys already charge us for rent I don’t understand why we need to pay a service fee for you to charges our own money that’s been given to you.

### 1/5 — Roaches black mold

*2026-04-13*

They won’t disclose to you they have roach infestations through everywhere. They only come out at night you won’t see during visit in day  so hopefully someone reads this before making same mistake. Also the water is always turning off for days even the hot water stops working often and they don’t treat it with importance some of us don’t have ppl to rely on and only have ourselves and no one’s gonna let me use their hot water and now who is gonna pay for all my new furniture beds everything I got that now prob is roach infested. So annoying also the black mold is like wow keep bringing it up and they don’t do anything.

### 2/5 — App is not very useful.

*2026-02-07*

Tried many times to set up auto pay and have yet been able to find a way to check on payment status or history, through the app. Such as paid, pending, not received on scheduled date. 

This country has gone mad with apps, almost every business has an app that is confusing or dis functional at best.  

This is one that seems to be both because when you call in for help they direct you to their website.

### 1/5 — Sevice fee is BS

*2025-12-31, version 16.4.0*

On top of high rental payments you charge a service fee for paying rent. Lame

### 5/5 — Convenient but those service fees man…

*2025-10-31, version 16.4.0*

Yea just lower the service fees holy bejeezus

### 5/5 — New App

*2025-08-02*

This is a new app for our apartment complex. So far it’s very nice and easy to use

### 3/5 — Splice

*2025-01-16, version 16.4.0*

Needs washer/dryer option for work order

### 1/5 — Service Not Complete

*2025-01-04, version 16.4.0*

I put in a service request on Tuesday and have not been contacted about it at all. Had to send im a second request to see if someone will respond. Maintainence and contacting tenants is not a priority at this conplex.

### 5/5 — Great app

*2025-01-01*

I use this to pay my rent and it’s awesome! Just make sure you remember your password or it can be a little hassle to log back in

### 5/5 — Good

*2024-12-25*

Will take a few more times before I get the hang of it.

## Frequently asked questions about 11Residential Resident App

### What can I do with the 11Residential Resident App?

The app allows you to pay rent, submit maintenance orders, and communicate with your apartment community. You can also renew your lease, reserve amenities, authorize guests, and receive package notifications.

### How do I pay rent through the app?

The app offers full payment functionality similar to the online resident portal, with added mobile payment options such as Apple Pay and Masterpass for convenient rent payments.

### Can I submit maintenance requests using the app?

Yes, you can submit maintenance requests directly through the app without needing to call or visit the office. You can also view your work order history and complete move-in/out forms.

### Is this app available for all apartment residents?

No, this app is specifically for residents of properties that utilize Yardi's resident portal product at 11Residential locations. It is not a general-purpose apartment management app.

### How do I renew my lease using the app?

You can renew your lease directly from your phone or tablet. The app will display available rates and terms, allowing you to choose your preferred option and finalize the renewal process.

## Version history (last 3 releases)

### 26.4.0 — 2026-05-01

Thank you for being an awesome app user! We appreciate your commitment to our app. We’ve made some general improvements and bug fixes in this update.

### 16.4.0 — 2023-02-28

Thank you for being an awesome app user! We appreciate your commitment to our app. We’ve made some general improvements and bug fixed in this update.

### 15.9.0 — 2022-10-24

No release notes.

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## More apps by Yardi Systems, Inc.

- [Apartment Search by RentCafe](https://appshunter.io/ios/app/apartment-search-by-rentcafe/id425728801)
- [Yardi PAYplus](https://appshunter.io/ios/app/yardi-payplus/id434998616)
- [PAYscan Mobile](https://appshunter.io/ios/app/payscan-mobile/id453608243)
- [Inspection Mobile](https://appshunter.io/ios/app/inspection-mobile/id477895331)
- [Maintenance Mobile](https://appshunter.io/ios/app/maintenance-mobile/id493578661)
- [RentCafe Resident](https://appshunter.io/ios/app/rentcafe-resident/id541403633)

All apps by Yardi Systems, Inc.: https://appshunter.io/developer/425728804

## Related topics

[hunt resident app](https://appshunter.io/ios/topics/hunt-resident-app)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*