SMART Systems Pro User Reviews

Top reviews

terrible app

This app has been plagued with several persistent issues over the past four years, rendering it nearly unusable. Firstly, the lack of notifications to the phone despite having checked and enabled them both within the app and on the device itself is incredibly frustrating. Additionally, the app frequently glitches, necessitating constant restarts just to maintain basic functionality. The messaging system within the app is abysmal, with important messages getting lost in the cluttered and confusing layout. Overall, the app's persistent notification failures, frequent glitches, and subpar messaging system contribute to an overwhelmingly negative user experience, making it wholly inadequate for effective scheduling and work management.
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Easy to Use and Updated

This app has been updated over the years and it is awesome! Constantly updating and making things better with the suggestion of their members.

Easy to use

Great app and easy to use!

Needs a lot of work!!

It needs a lot of work. Rudimentary, not easy for people under 25 to understand. The only reason why I can somewhat navigate it is because I had computer classes in elementary school in the 80s.

Great App!

Straight forward and easy to use!!

Restaurant Manager

Love the updated app. You can easily switch between stores. It includes training videos to use the app and you can add staff training for them to do in the app.

Easy to use

Great app and easy to use!

Glitches

Constantly glitches on what our schedule is..I don’t know why, feels like it’s cruel to have my anxiety freak out when I think I have to work a shift that turns out to be a glitch πŸ€¦β€β™€οΈ update the app

App is not helpful

Ive been using this app for almost a year and I have absolutely no idea why my management still use this app. It’s slow, difficult to process, and some features don't even work properly. I hope that one day, my employer will review the efficiency of this app and consider getting different tech that will be more user friendly.
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New update is horrible

My job requires us to switch back and forth between profiles to see our schedules at different locations throughout the restaurant, which used to be easy (annoying, but easy) and now that option is gone and you have to log out and try to remember the ridiculous business code to go in and see your schedule. Went from semi-user friendly to just garbage now. Please change it back.
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