PestPac Mobile (version 3) User Reviews

WorkWave LLC

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Terrible WDO

The graph feature is a joke. Better off drawing a diagram in the dirt with a stick😑. You can’t erase part of a line so the rectangle tool is useless and precisely lining up two or more lines is almost impossible. There is no move tool to nudge lines into place.

Born 0f fire

7 years ago

Much better recently

This app is working great for us, we had issues early on, but the team at Workwave worked with us to solve the issues.

Keep up, great work

frogy114

7 years ago

Response from developer

That is great to hear! Our team has been hard at work, making enhancements to Mobile 3.

App closing

Everytime the tech me, or a customer signs the whole app shuts down and has to reboot and I have got to log back in since the new update! Can we fix this?

zzzzxndhdjfigkkeskkcgd

7 years ago

Doesn’t work with Google Maps and has issues

When the service address is clicked on it automatically opens the Apple maps that doesn’t work very well in my area. No option to change this to Google maps. Also has trouble refreshing when new appointments are added for the same day.

Stupid piece of crap

7 years ago

Worse than version 2. Note even worth one star.

I use this on a daily basis. Version 2 is way better than version 3. The appearance is not as clean as version 2. It looks more like a beta release. That being said, all the info onscreen is more spread out and not as compact and and concise as the previous version. I would have much rather preferred the performance issues have been addressed and the interface left alone for the most part. If it’s not broke, don’t fix it. Unfortunately, they tried to fix what was not broken to start with. If a car looks good and just runs a little rough, you don’t repaint it to make it run better. You fix what’s under the hood and leave the paint job alone.

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Kcg1313

7 years ago

Response from developer

Thanks for the feedback: We would love to possible get on a phone call discuss more about your concerns. Please reach out so we can discuss over a phone call

Issues

Several issues still remaining with regards to:
1. Losing client names on signature panel.
2. Eating up tons of battery.
3. Unable to approve time cards.
4. Scanning issues.
5. External Bluetooth connection issues.
6. Lack of flexibility using app while clocked out for lunch.

Wish some of these issues were addressed prior to release.

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916customer

7 years ago

Old version better

The previous version of PP mobile was much more user friendly . You cannot open an appt unless you’re timed in which is a big negative as far as I’m concerned. For instance, if I want to look at schedule and look at order notes for the next day , I can’t ?? That should be fixed !!! Otherwise it’s ok except can’t save favorites like the old one ...

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Owe av

7 years ago

Response from developer

Thanks for the feedback Please update the app to the latest version, which will allow you to tap in to the order without timing in. Thanks

Needs Improvement

New update has improved. Still room to improve. You cannot delete your favorite chemicals you've saved. Also the app crashes at least once a day. Fix these issues and you have a 5* app.

Fr1zb

7 years ago

Not great

A few problems with this version - lack of text scaling or interpolation of more than 5 lines per work order means your info will either glitch and either squeeze in the text immediately below that last thing listed or literally on top of it. There’s no excuse for this. Next is a slew of animation glitches, notably loading hangups for a few minutes before responding, prompting force closes and closing/reopening the app. We don’t need everything to have a pretty transition or animation- this takes up valuable ram needed to run the app and is completely unwanted. No option to chose other maps or navigation apps - nope, you’re stuck with Apple Maps which is the furthest thing from professional. Not everyone prays and sacrifices to the altar of Apple, so why the singular choice? Previous versions allowed use of Google Maps, so the omission is curious and feels like an obvious oversight.

There are plenty of other tiny gripes such as inconsistent window sizing with menus, icons, forcing you to tap on the smallest of thumbnails to select a vital function. No so great on a 5 inch screen. These issues don’t inspire a lot of confidence for the developer. When a company relies upon it for everyday use and is almost unusable, it begs the question if there aren’t better applications that better suit our needs

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GlideOn

7 years ago

Response from developer

Hello I wanted to thank you for the feedback and would love to get on a phone call with you to discuss your questions and concerns. I would like to understand more about the text scaling issue you mentioned. I am also curious to see where in the app you are seeing hangups for few minutes, we recently had the version update dedicated to performance, it may be something specific with your data but we would like to look in to it. As for the use of Google maps on the app, we are aware and looking in to this, since mobile 3 version of the app is native application vs our mobile 2 app which was web application, the use of google maps is not standard. We can definitely explain this in details when we talk on the phone Thanks again for the feedback. and hope to speak to you soon.

Getting there

I am getting logged out at least once a day, sometimes more. I am also crashing the app when trying to print a bait inspection order after inspecting Sentricon. As of now, I can’t physically print a copy to leave behind for the customer. This is occurring only on sentricon orders and doesn’t do it every time but a good bit of the time.

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BC Bugman