SBS Mobile User Reviews

SBS Mobile
SBS Mobile
SOUTHLAND BUILDING SOCIETY

Top reviews

Its Good but it can be much better.

I would have given a higher rating if it had Apple Pay. I switched from ANZ to SBS for my credit card. Although the SBS card is better but in terms of the App functionality, ANZ app is excellent.

Feedback

It would be nice:
To have ability to download statement
Debit card pin reset
Dark mode
Apple pay

Apple Pay

Hello when will you let us pay via Apple Pay, with our debit or credit cards!!!!!

Terrible app

This app is garbage. Just comes up with error messages far too often and won’t open. At least do something about it and improve this otherwise don’t bother making a rubbish app.

Alerts

Hi - does this App offer you alerts, so you know when funds are deposited or withdrawn from your account/s ? …

Doesn’t work

Downloaded the up and set up ok. Tried to make a tax payment from my account numerous times, every time I get a message saying ‘an error occurred’. No recourse to anything from that. Occasionally while using it it would close down with a message saying ‘you have been logged out due to inactivity’. Yes, while I was using it. So for me at least, the app isn’t worth having if I can’t do what I need to do on it.
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Password field doesn’t like long passwords

Can’t use a password with more than 20 characters, it’s fine for the website but the app says the password field has an invalid entry. Probably should fix that as autogenerated passwords are usually generated at a bare minimum of 20 characters and personal I prefer going into the 30 or 40 character range for security
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Can’t login if password over 20 chars

Unbelievable that in 2022 a bank mobile app does not let you log in if your password is more than 20 characters long. It simply doesn’t let you type in anything after 20. Ridiculous

Terrible

Over the past two years I have sent numerous complaints about this app. It force closes, times out while trying to use it, won’t log on etc. I will have to look at moving banks if things don’t change quickly.

Needs improvement

With Face ID as an option to log on, it would be nice if this was automatically done instead of having to tap LogOn for Face ID to activate. Also, Apple Pay is a must need. Please start supporting Apple Pay, it’s been around for over 5 years, please catch up with technology.

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