Decent
App experience not bad but could use some updates to UI and a few other thing. Also sbs needs Apple Pay.
Straight forward and easy
I was worried this app would be too basic or unfriendly for tech savvy people but it’s actually really well made. Nice and intuitive to use, all the features that I like are there (quick peek at balance, reordering accounts, easy to pay someone and transfer). I would give SBS a 5 star review if they introduced Apple Pay! That would be incredible.
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Too basic.
I have accounts with one of the big four as well as SBS, their app and options in online banking is so far behind the others they simply do not compete. Come on SBS would much rather do all banking through and NZ owned bank.
Unresponsive and has connectivity issues
SBS uses a third party system to run its online banking services which has lead to a sluggish app.
Sometimes the app takes way too long after inputting fingerprint, or sometimes it fails to fetch my transaction history. It really is quite annoying, especially if you use it almost daily to keep track of spending on a credit card.
I haven’t experienced this with any other bank app I’ve tried (ANZ, Kiwibank, Heartland and Rabobank).
Please please fix. Everything else with SBS is good, but the app is a real killer!
Sometimes the app takes way too long after inputting fingerprint, or sometimes it fails to fetch my transaction history. It really is quite annoying, especially if you use it almost daily to keep track of spending on a credit card.
I haven’t experienced this with any other bank app I’ve tried (ANZ, Kiwibank, Heartland and Rabobank).
Please please fix. Everything else with SBS is good, but the app is a real killer!
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Much better than I thought it would be
Being a smaller bank I was worried what type of app I would get. I use bank apps to do absolutely everything I need banking wise. So really need an app that can deliver that. This app is good, but definitely can be better.
Suggested updates: different colours for withdrawals and deposits-easier to see, be able to make changes to automatic payments - like changing the amount, be able to skip payments rather than delete and try to remember to set it up again, Apple Pay.
Suggested updates: different colours for withdrawals and deposits-easier to see, be able to make changes to automatic payments - like changing the amount, be able to skip payments rather than delete and try to remember to set it up again, Apple Pay.
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App review
All in all yous are missing a lot of things others already have like widgets to see balances easier and Apple Pay? It’s 2020 stuff like this should already be done please get around to it soon I don’t want to have to change to a more convenient bank
Could use some work
My login in fails constantly and it’s difficult to tell the difference when it comes to deposits and withdrawals as everything is all one colour. It is a very basic app in the scheme of things.
Love this app
Joined SBS after their rebranding since I thought it was more professional and their app certainly hasn’t failed to deliver. A suggestions I would give is that deposits and withdrawals are different colours to make them more obvious. Apart from that, great app, keep up the great work!
New update is terrible
The latest update is a disaster, it looks terrible, its cluttered and when I went to make a payment it kept coming up with an error message. The app was a lot more user friendly before the update. Please change it back to how it was before the latest update as this update was a downgrade.
New design is a massive improvement
Look and feel of the app is a much nicer experience. Just need Apple Pay and google Pay now to bring it all together as a more cohesive 2020 product!
