Leave a Review Samsung Gear 360
Dont Buy the 360 camera . App will not work with ios 13
Just bought a used 360 camera and since I only have a ios devices its nothing more than a paper weight. Most of the functionality needs the app which doesn't even connect . Disappointed and will never by Samsung again. Ridiculous that a company that big has such a crappy non working app. They should fire there developers!!!!Show lessredroom5
Broken on iOS 13
App was good enough previously. Broken on iOS 13 and no new release.ThatOtherGuyT
Developer Response
Dear user, we have excellent news! The development team has provided a fix for the issue, please update your Gear 360 app. If you face any difficulties, please follow the guideline in this link: https://tinyurl.com/G360ConnectingWithiOS13 (Gear 360: Connection with iOS 13)iOS 13 - App not working
This app hasn’t worked since the latest iOS update
Please fix. We are using this in a school settingMenrnejak
Developer Response
Dear user, we have excellent news! The development team has provided a fix for the issue, please update your Gear 360 app. If you face any difficulties, please follow the guideline in this link: https://tinyurl.com/G360ConnectingWithiOS13 (Gear 360: Connection with iOS 13)DONT BUY SAMSUNG PRODUCTS
Months have past with people unable to use their cameras because Samsung will not allow it to pass the connection guide screen.
They say they have been working on it for a while. How can they not figure this out? Almost a year with non working cameras?
When will the fix come? Maybe they want you to buy but will not fix? They keep your money. At least the app is free but how do I get refund on camera.Show lessNinja User
incompatible with iOS 13.
I've used my two Gear 360 cameras in the past with iPhones. now that iOS 13 is out and my phone is upgraded, the application doesn't recognize the connection any longer. I believe that I'm connected - the camera lights up and says connected, the phone says it's connected to the camera's WiFi network - but the app is stuck on the 'how to' screen, as if there's no connection. this makes my cameras useless.
seems silly that of all companies, Samsung can't get their act together to make this compatible when all the other hardware that I use with my iPhone is iOS 13 compatible. until this is fixed, I have useless cameras.Show lessJeff Rutland
Developer Response
Dear user, we have some great news! Our development team has fixed the connectivity issue in the latest update. Please update your Gear 360 app and follow this guideline if you face any difficulties: https://tinyurl.com/G360ConnectingWithiOS13 (Gear 360: Connection with iOS 13)Doesn’t work on iOS 13
Impossible to use the camera with the app on iOS 13!! I’ve tried on different devices ont iOS 13 and it’s still the same...
Please update!!ed62520
Developer Response
Dear user, we have excellent news! The development team has provided a fix for the issue, please update your Gear 360 app. If you face any difficulties, please follow the guideline in this link: https://tinyurl.com/G360ConnectingWithiOS13 (Gear 360: Connection with iOS 13)iOS 13 support
This app requires iOS 13 support. Devices is no longer recognized by when connected via WiFiJhesG
Developer Response
Dear user, we have some great news! Our development team has fixed the connectivity issue in the latest update. Please update your Gear 360 app and follow this guideline if you face any difficulties: https://tinyurl.com/G360ConnectingWithiOS13 (Gear 360: Connection with iOS 13)Not compatible with iOS 13
I gave this so called camera a one star rating because it wants some kind of credit when it won't let you put no star. Can't use my 360 cam anymore had to buy a new style. This cam don't even connect to the app. Says it's connected but the app just stays on pairing screen and doesn't go further. You the only company left that hasn't updated your app to iOS 13. What a lousy piece of cr--. No use for it anymoreShow lesssMiLeY_1977
Shame Samsung
Can’t view 360 photos since last app update
The latest camera is not compatibility with street view.
Limited IPhone functionality
All round disappointmentTtoyota
This is a stupid app
Doesn’t see that it’s connected when I’m clearly connected by WiFi.
It did connect once and indicated that I need to update firmware but despite being connected via WiFi to the camera it starts to download the 200MB+ file over your phone’s data connection.
Stupid.
Now, can’t connect even when connected via WiFi.
Why wanted peoples’ time with this nonsense?Show lessGregory F. Miller
