Fantuan Delivery User Reviews

Reviews Summary

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Leave a Review Fantuan Delivery
  • Reliable app

    Very good software. Do you want to collect it?

    Developer Response

    Thank you for your support of Fantuan! We will continue to work hard to bring you better service!
  • Very convenient

    It's easy to use. It's good to use. Everyone, it's worth recọmmending. I really think it's good. It's easy. It's small. It's worth cheering. It's easy to use anyway

    Developer Response

    Thank you for your support of Fantuan! We will continue to work hard to bring you better service!
  • Very convenient

    It's easy to use. It's good to use. Everyone, it's worth recọmmending. I really think it's good. It's easy. It's small. It's worth cheering. It's easy to use anyway

    Developer Response

    Thank you for your support of Fantuan! We will continue to work hard to bring you better service!
  • Quick & easy & generous

    Quick & easy & generous, friendly, good options & services

    Developer Response

    Thank you for your support of Fantuan! We will continue to work hard to bring you better service!
  • Scam business

    Had a delivery that was a total disaster. All food was ruined due to the delivery driver. CS tried to fob me off- then they BARTERED on the refund!!! They started at $8 credit and after about an hour I got them up to $60 and I gave up. Ironically the one item I paid for was missing from the order! If I get time I’m taking them to consumer affairs. It makes sense they mainly have the worst restaurants.

    Response to developer feedback:
    I have already spent considerable time with CS on 2-3 separate occasions, my time is more valuable than the money lost to your dismal scammy customer service. I am merely warning prospective users of your app of the risks due to what is clearly company policy to not provide professional services. I also made the mistake of ordering once more after the above problem and the food was finished and waiting for pickup for 45-60 minutes. I have contacted the restaurant and recommended they not use your service because I thought the food would have been tasty if not for Fantuan’s poor delivery.
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    Developer Response

    Hi there, thank you for your feedback and we are sorry for the inconvenience. Please report to feedback@fantuan.ca and we will look into it for you right away, thank you.
  • Good deals

    I always buy bubble tea from fantuan. Always have many choices and good deals

    Developer Response

    Thank you for your support of Fantuan! We will continue to work hard to bring you better service!
  • Super cheap, great deals!

    This delivery app is amazing!!! Great deals literally everyday, one time I bought 2 large bobas for just 3 dollars! Recommended on down loading this app!

    Developer Response

    Thank you for your support of Fantuan! We will continue to work hard to bring you better service!
  • Good app to find discounts

    Always check this app before purchasing in restaurants

    Developer Response

    Thank you for your support of Fantuan! We will continue to work hard to bring you better service!
  • Delivery disaster: Endless delays and cold, costly meals

    Terrible software and management, highly not recommended unless you want to end up frustrated. Orders just keep getting delayed with no compensation offered. The delivery personnel are also terrible, prioritizing other orders and then abandoning them when it's too late. Restaurants take advantage of long estimated times and forget to confirm meals. Eventually, it took over two hours to receive the meal, and by then, the price was much higher than originally quoted, leaving me with cold food.
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    Developer Response

    Hi there, we are sorry for the inconvenience. Can you email us the order number at feedback@fantuan.ca so that we can look into it for you? Thank you.
  • Rip off

    So I’m a DoorDash driver and I earn money delivering food to people using the DoorDash app this company Santine apparently is a middleman while already. There is a middleman like DoorDash example is I just delivered food from an Asian restaurant to recipient and was paid only three dollars it was a two batch order two different restaurants two different recipients under both recipients name was the same name Antoine this name I start to see how the world works how companies work and me as the worker I see how I’m being treated and paid. I can tell you this world does not care and there’s no one on this earth, who has consideration for others off the top of my pay and stole for me. I’m a real nice guy and I do my job well and stuff like this really mean to somebody I don’t want to be angry frustrated. I try so hard to stay and do the right thing and companies like this, Antoine and DoorDash steal from my pay. Why even try to be nice or good guy it’s unfair and I’m looking into it more and do some research maybe even file I know for a fact I should be being paid more and to have things like this happened to me being ripped off by company not right I’ll get to the bottom of it
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    Developer Response

    We're always looking to improve user experience. Any specific incident we can look into for you? Let us know by reaching out to feedback@fantuan.ca.

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