Unable to create account -cant get past GO
We saw the poor reviews but thought “surely if product is still being marketed, it can not be so bad.”
This is our second MM gate opener in 5 years. The circuit board went bad in the first. We replaced the MM600 with the MM371 specifically for the smart gate function.
We paid $369 for the gate opener which comes with one manual remote control. We paid another $119 for the MM100 wireless connectivity system. Once installed and app downloaded, we could not get an account created using the app. We kept getting an error stating “unable to connect to Mighty Mule”. We downloaded the app on another IPhone and IPad thinking there has to be a workaround. We deleted the app several times and started over with no new results. We even attempted to log in late in the evening thinking (maybe!) the MM server was bogged down with unexpected after Christmas volume.
Trying to contact Mighty Mule for technical assistance is another dead end.
It is a wonderful concept which we and others bought into to only be “ripped” off.
It is very discouraging and frustrating the time and money wasted for this product and the poor response for service and assistance.
Mighty Mule social media sites (Twitter & IG) seem to be only for “advertising “ as you will find no comments or replies which suggests censorship.
What a disappointment. 👎😠😡
This is our second MM gate opener in 5 years. The circuit board went bad in the first. We replaced the MM600 with the MM371 specifically for the smart gate function.
We paid $369 for the gate opener which comes with one manual remote control. We paid another $119 for the MM100 wireless connectivity system. Once installed and app downloaded, we could not get an account created using the app. We kept getting an error stating “unable to connect to Mighty Mule”. We downloaded the app on another IPhone and IPad thinking there has to be a workaround. We deleted the app several times and started over with no new results. We even attempted to log in late in the evening thinking (maybe!) the MM server was bogged down with unexpected after Christmas volume.
Trying to contact Mighty Mule for technical assistance is another dead end.
It is a wonderful concept which we and others bought into to only be “ripped” off.
It is very discouraging and frustrating the time and money wasted for this product and the poor response for service and assistance.
Mighty Mule social media sites (Twitter & IG) seem to be only for “advertising “ as you will find no comments or replies which suggests censorship.
What a disappointment. 👎😠😡
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Doesn’t work with Alexa!
I bought the extra WiFi set up specifically so we didn’t have to buy several remotes and to be controlled by Alexa. Worked well the first few months, then messed up and would t work at all.
Finally reset up and the app is working again. However, it does not work with Alexa, at least, not with my gate. You might need to take this functionality out of the description. It’s false advertising.
Finally reset up and the app is working again. However, it does not work with Alexa, at least, not with my gate. You might need to take this functionality out of the description. It’s false advertising.
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Missed the mark
I have a mighty mule gate opener with the WiFi bridge. The app actually works ok when opening the gate it just takes a long time to open and load the app so it’s really not practical over one of the remotes. The main problem is the notifications are non- existent which was the main reason I wanted a gate opener that would notify me if it was opened. The app and servers need to be updated.
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Good app
This is a good app, don’t listen to the negative reviews. As long as the door controller has good WiFi signal, it will work just fine.
I can open the app and the garage door controller instantly responds to commands. I can set vacation mode off and on and even see the percentage the door is open. I recommend this door and app highly.
I can open the app and the garage door controller instantly responds to commands. I can set vacation mode off and on and even see the percentage the door is open. I recommend this door and app highly.
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Useless now as a smart GDO
Initially enjoyed this functionality. I could easily open/close garage door remotely. Frustrating that with every app update, my login info disappeared and had to be re-entered. For the past few weeks, I can no longer get the app to see my garage door opener. Initially it said it couldn’t connect to the server. Tried to reset the wall opener, but still intermittent app connection. Tonight tried repeatedly to reset the wifi connection and while I could connect occasionally to the GDO Wi-Fi and could get the prompt to return to the app, now will not go any further. Finally tried to recreate the account and the server is down. Very, very disappointed.
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Ugh
Surely the company can see all these terrible reviews? Are they working on making it better?
I’ve just spent all afternoon trying to connect my gate opener to the WiFi via the MMS100 bridge system. Even if I get the green light to be solid (everything working) then it doesn’t show up in the app, just says “no devices connected”.
Ive tried multiple times. I’ll try and set it up to connect to my home WiFi and I get a message “you’ve connected to the wrong network”. So I reset and try again.. and again... and again...
I’m just totally wasting my time. I’ve tried it with the bridge right next to the gate opener, I’ve tried it with the bridge next to my router inside, nothing works.
Hopefully I can get my money back.
I’ve just spent all afternoon trying to connect my gate opener to the WiFi via the MMS100 bridge system. Even if I get the green light to be solid (everything working) then it doesn’t show up in the app, just says “no devices connected”.
Ive tried multiple times. I’ll try and set it up to connect to my home WiFi and I get a message “you’ve connected to the wrong network”. So I reset and try again.. and again... and again...
I’m just totally wasting my time. I’ve tried it with the bridge right next to the gate opener, I’ve tried it with the bridge next to my router inside, nothing works.
Hopefully I can get my money back.
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Worst App Ever
Let me start by saying what an utter piece of absolute garbage this app is. I’ve had the Mighty Mule garage door opener for over a year and my main reason for purchasing were the “smart home” features. In reality, I’ve had to reset the wifi connection every couple of weeks for over a year, which gives me anxiety about one day not being able to get into the house if I go for a walk and only bring my phone (garage opener does not come with a keypad).
Resetting has been just about the only consistent thing this app has provided me with. Luckily, now they fixed that issue... by not even letting me log in. Just get the error about servers not responding. This has lasted for days now.
So, if by chance, you’re reading because you also want “smart” features in your garage door opener, just buy the Chamberlain universal adapter. I had that in my old house and never had any problems. The Mighty Mule opener itself is fine, but if this is what’s supposed to set it apart from the competition, they have a long way to go. Worst app ever!!!!!
Resetting has been just about the only consistent thing this app has provided me with. Luckily, now they fixed that issue... by not even letting me log in. Just get the error about servers not responding. This has lasted for days now.
So, if by chance, you’re reading because you also want “smart” features in your garage door opener, just buy the Chamberlain universal adapter. I had that in my old house and never had any problems. The Mighty Mule opener itself is fine, but if this is what’s supposed to set it apart from the competition, they have a long way to go. Worst app ever!!!!!
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App won’t open and rarely works anymore
Going to have the husband call and request a refund, I waited several yrs to save up and have a wireless gate opener. The remotes don’t work unless I’m right up next to the control panel, the app won’t even get past the logging on screen anymore. This after having it randomly opening our gate at all times of the day and night, not safe for us or others as our cows could get out on the road and cause an accident. Then y’all would have a lawsuit on your hands. As much money as we spent on this complete setup it should work flawlessly. Haven’t had it less than 6 months. We do not recommend this to anyone!! Would give zero stars if able.
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Don’t Waste Your Money!!!
In theory, this concept is great. In practice, Mighty Mule has missed the mark BIG TIME. Completely unreliable. You’re barely ever able to connect to the GTO server. It’s offline more than it’s online. When you need it most, it won’t work. Guaranteed. The app will say the gate is open but it’s actually closed and vice versa. If you try to open or close it when it’s offline, it will randomly open or close whenever it finally gains connectivity which leaves your property unsecured. And better yet, it won’t even notify you. If I could give this negative stars, I would. I completely regret spending money on it. Worst investment ever. I would have rather put the money towards a security company that would actually stand by their products. BUYER BEWARE!!
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No bueno
I bought this gate opener and WiFi add on to replace an old MM device I had. That opener (MM600) worked perfectly. Only complaint was short range. New opener MM751 was easy to install and works flawlessly with the gate openers and all of the old openers I have. Setup of the WiFi bridge and app was fidgety and frustrating. I ended up using my wife’s email because they did not send me a confirmation email. Once I had it set up it worked perfectly...... for a day. Now I can’t connect with the app. The app says no WiFi. I am connected to WiFi as I write this review. To MM give your engineers and product designers a raise and fire your programmers and app developers and start over. You have a great idea with poor execution.
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