Leave a Review KOCOWA+
HOME ALONE
I LOVE HOME ALONE! IM A BIG FAN WATCHING FROM NEW ZEALAND😭💗 HOPE TO VISIT KOREA ONE DAY ! OFA ATU (love you) HOME ALONE FROM NEW ZEALAND. ALSO I WISH THE OLD EPISODES OF HOME ALONE WERE ON HEREk3ini
Developer Response
Thank you for your support, K3ini. We are happy you enjoy the service. Your request will be delivered to our content team and will be taken into consideration. I hope you can see your desired content on our service soon. You may contact our support at any moment through the link (https://help.kocowa.com/hc/en-us/requests/new).A Joke
Programs are ok but app nothing works. Just watching a program with 32 episodes but episode 29 is not available in my are. A joke. Just been watching a series with 23 episodes and there is no subtitles to episode 23. They should reimburse my money I paid.Billyagain
Developer Response
I am sorry to hear about the issue you are experiencing. So that we can better address the problem, we may need to request some more details about what happened and on which device. If you have a time, please contact our support for more assistance (https://help.kocowa.com/hc/en-us/requests/new).Subscribed but no access
2024 JUL 5 UPDATE: Reinstalled app after its recent update to fix bugs. Current subscription still doesn’t work. Subscribing again didn’t work. I get an Apple error message >> Error [519: 1000 ]
Receipt Apple Error ((EVAS)). A few weeks ago, I tried the developer’s info on submitting the problem again. Again, no follow up yet. Plan payment history stops at August 2023 despite continued subscription until the recent woes. If I try to add a plan again, Apple tells me I’ve already renewed my subscription. Would really like continue subscribing for the content.
ORIGINAL REVIEW: Regrettably, a 1-star review. Long-time user, no problems until recently. Excellent chat support. No follow-up. The issue? Subscription payment was taken, but access to shows & movies remain locked. App acts as if we need to choose a payment plan. iPad & app both updated recently, so not sure what the cause is. We’ve cancelled our subscription until the issue is resolved. This is otherwise a good app if you like Korean shows and movies. We’ll update or delete this review when things are working again and will re-subscribe at that time.Show lessWhyAI
Developer Response
Thank you for leaving a comment. If you have any questions or issues regarding the service, are support will be happy to assist you (https://help.kocowa.com/hc/en-us/requests/new).The Best for Korean Drama & TV
I have used most Asian content streaming applications in the iOS store. I have been watching Korean drama for many years. I love it. I chose it over everything else I’ve been exposed to. I don’t know what makes me lean so hard toward Korean Drama but I do.
I find the very best place to enjoy a steady stream of Korean drama series, as well as TV, is Kocowa. They broadcast not only drama but reality shows, variety shows, music concerts, etc. The only complaint I have is that you can not adjust aspect ratio. For specific devices I enjoy that option. Thank you for your hard work.Show less@mrgalaxi
Developer Response
Thank you for your comment, @mrgalaxi. We will do our best to improve on the features you suggested, along with bringing new features that we hope you might enjoy. If you have the time, we invite you to contact our support center to provide future suggestions and requests for us (https://help.kocowa.com/hc/en-us/requests/new).Ehhh
It’s alright but is so irritating to find the free options which i dont think there are many. There are other sites that could provide more in my opinionBlue Panda Studioz
Developer Response
Hi Blue Panda. Thank you for your feedback. Your opinion is extremely important for us, and we will do our best to improve the service based on your suggestions. Your message will be shared internally with our team.Apple TV failed to login
Apart from app frequently asking to re-login, Apple TV by far the worst. After subscribe and download the Kocowa+ app to apple TV, it refuses to log me in at all. Stuck at loading page 🙄👎🏻
I’ll give it a go with the mobile app. If it doesn’t improve, i might cancel within a few days. Won’t wait for 14 days free trial to end. Heaps more other platform to watch K-drama here in Australia. 🤷🏻♂️Show lessEdfarhan
Developer Response
I am sorry to hear about your experience. We are constantly bringing fixes and updates to correct issues with the service, and your message will be delivered to our engineers. We recommend completely deleting the apps data and reinstalling it. If the problem still continues, please do not hesitate to contact our support (https://help.kocowa.com/hc/en-us/requests/new).App is horrendous
Since getting the membership, it is advertised for 9.99 AUD Per month but was charged 14.99!!! False advertisement! Since then the app has been so glitchy and always says error and asks me to sign in once again (probably every two days or so). This is despite updating to latest version…..
Now it says error - default/ 2.0_staging….Show lessanberlin_lover
Developer Response
Hi Anberlin_love. I am sorry about the inconvenience you have faced. Our service has recently suffered a technical issue with sign ins, and our engineers quickly addressed the situation. If you are still suffering from issues to login, please contact us at (https://help.kocowa.com/hc/en-us/requests/new).Worse 14 day trail
Can’t watch anything during the 14 day trail, just browse their catalogue.
They also charge in USD not in AUD.NT_00
Developer Response
Hi NT_00. I am sorry to hear about the inconvenience you are experiencing. We will do our best to assist you with the problems you are having. Please contact our support at (https://help.kocowa.com/hc/en-us/requests/new) for further assistance.Poor Subs
The app needs more subtitles languages. I had to cancel my subscription.Great-Phoenix
Developer Response
Hi there, Great-Phoenix. Thank you for leaving a comment. We appreciate your feedback and we will do our best to include more languages to our subtitle list. Please contact our support (https://help.kocowa.com/hc/en-us/requests/new) and let them know of your request.Stuck on ads much?
I am a huge fan of Asian Dramas and prefer them over American TV and movies. I use Kocowa, Viki, and Asian Crush, so it can get costly with paid subscriptions. This is why I tolerate ads when viewing dramas. However, having to constantly close the app and start a drama again because the ad pauses and will not play is a bit much. I tried not skipping through the ads to see if that corrects the problem but it doesn’t. I can’t discern whether this is a passive aggressive way of trying to get a subscription or just a bug in the app. Reinstalling the app and clearing out the cache does not work. At any rate, if we are allowed to have access to dramas with ads, please let us do so without the punishment.
Thank you for providing an opportunity for a person on the other side of the world to view Asian content and experience new cultures.Show lessManor Madness
Developer Response
Thank you for your feedback, Manor Madness. We apologize for any inconvenience with our service, as we constantly try to improve our service. We do our best to bring the most enjoyable K-content experience to our users and it saddens us to know that you are going through issues that hinder your enjoyment. If possible, please consider messaging our support for additional feedback you would like to provide us (https://help.kocowa.com/hc/en-us/requests/new).
