Leave a Review KOCOWA+
Like the shows & price but so buggy
I like that there is a way to stream recent Korean shows here, and I like the shows they stream for the price. It’s not a lot of shows, but the price reflects that fairly. The problem though is that the app is so buggy on my Roku. I have been charged for active membership monthly as usual, yet the app hasn’t even been loading on my Roku for 2 months. I started casting from my iphone, which was annoying bc that’s not what I’m paying for, but I was hoping they’d fix it soon. To my surprise, it’s gotten worse today as the casting no longer even works. I feel like I’m just giving them free monthly paychecks for no service. I want this service to work but I’m seriously considering canceling. Tbh I think if they want to make things right, they should give me a refund for the 2 months it didn’t work at this point and fix the problem, then I’ll consider coming back. This is not right.Show lessBeymax2.0
Developer Response
Hello Beymax. Thank you so much for leaving your comment and informing us about the issues you are facing. The problems you are going through does not reflect the service we strive to provide, and we are more than happy to assist you with resolving the tech issues. If possible, please contact our support, along with any additional information about the issues and your devices used (https://help.kocowa.com/hc/en-us/requests/new).Love it
I been eager to watch some of my favorite shows, so I downloaded this app which I really like. It has most of the shows and drama I been wanting to watch. At first I was annoyed by the ads but I started to pay monthly subscription since it’s very affordable. Which it has been more enjoyable but the issue it’s been having is every time I’ll watch an episode it’ll start but than stop loading. I hope they have fixed the issue since last time I been on it. Overall I have no other problems with this app. Would recommend getting a subscription if you dislike ads and having to wait weeks for an episode to unlock.Show lessBG2197
Ugh!
I live to watch the shows as I had originally subscribed through the Roku channel. I wanted to use the phone app though and couldn’t use the account login I originally used, so I unsubscribed through Roku to add this app. I paid for a one year subscription, but it still is showing my email is unverified. I have clicked the link in the emails (yes, I have gotten multiple emails for verification, because non have worked) many times, but non have worked fully. The app opens, but gets no further than the attempting to load the screen (I see the Home Screen but can’t click on anything and I see the swirling purple loading [phone equivalent of a computer mouse] symbol yet it never completes even if I leave it go for an hour. Why is it not working? Is the activation link broke or what?Show lessEvenandplaidhaveissues
Best k-drama app I’ve used!
Hello! I love this app! I saw a lot of comments about the ads and to her honest it is kinda annoying but like it’s easy to get over. Im 15 so I don’t really have a way to make money yet and a lot of k-drama apps like to make every k-drama movie they have a plus or a special k-drama. I don’t want to actually tell the app that I’m implying this to but I think you know. In order to get to watch majority of their shows you need a pass to watch. Me being 15 I can’t pay for that and my parents won’t pay for something that won’t entertain all of us as well. While I do have their app I’ve seen some of their movies that are in need of a pass to watch it and on your app it’s free! I kinda laughed at this because they have to pay for those when they could come here and watch it! Im not saying I hate or that I don’t like that app altogether, but I just don’t like the amount of plus and standard movies there are. I’m pretty sure that app is worth the money however in my opinion I will always stick with this app! I want to show my appreciation for this and how grateful I am to be able to find this app! I Love It!❤️❤️Show less15 year old friend
Developer Response
Hi There. We are so glad to be able to receive your feedback regarding our service and for leaving us a 5 stars review. It's a pleasure to hear that you are able to enjoy the contents we provide and that the app serves your needs. I will be sure to contact our development team and let them know of your message. If you have any concerns, requests or questions you would like to contact us about, please contact our support center to receive all the necessary assistance (https://help.kocowa.com/hc/en-us/requests/new)The paid subscription is worth it…
I’m a paid subscriber to KOCOWA for a number of reasons. I appreciate that I can easily cast it to my TV from any device. I cast it from my iPhone to chrome cast with no problems. I also appreciate the access to such a broad array of high quality Korean TV shows. The $6.99 per month is worth it. Plus, I don’t have to see a single ad. The #1 reason why I am a loyal subscriber is the decency used in the English translations. KOCOWA has class and dignity. Korean culture still esteems respect and modesty. When my kids watch with us, we never have to worry about a profane word being displayed on the screen. KOCOWA also is careful to never display vain references to major world religions. You’ll never see translations for “oh my G_d”. You’ll never see the name of Jesus Christ being translated as a cuss word. I only wish Netflix held the same standard. Even the most innocent of Korea phrases, such as “aish”, Netflix finds a way to interpret it with a broad array of 4-letter cuss words. It’s not needed. KOCOWA and the Korean programming they feature prove that high qualify clean and classy entertainment is possible. I love this app! Thank you KOCOWA!Show lessAzimuth0321
Developer Response
Hi there. Thank you so much for your support and for such a detailed feedback, allowing us the chance to improve what is needed in order to improve the platform. We are super glad that you enjoy the work we put in the subtitles in order to assure the best quality possible, and the variety of contents we provide. Your message has been delivered to the rest our team, and we will work hard on continuing to improve and repay all the support you provide us!ad problem
I love using this and viki to stream my favorite k dramas i have used this to watch a couple viki is better tho and im only saying this because kocowa has a very bad ad problem.
I don’t have the premium subscription so i get ads and since most k dramas are an hour long it’s abou 4-5 ad breaks but the ads are weird if you leave the app you will have to watch 3 ads even if it’s not for an ad break it just makes you every time you open the app and watch something, they will play the same ad over and over one time i opened the app and it played it’s usually 3 ads for me to be able to watch but then it had another ad break because when i had watched it before i stopped where the original ad break was suppose to start if that makes sense anyway i had to watch 6 ad videos in total and they played the exact same ad all 6 videos and then if you get through the ad break and leave the app and come back you can play the show but the ads will play over the show and even if you pause it it’ll still play so you’ll have no choice but to go back in the app and try loading the video up again and of course you’ll have to watch the ads all over again
i really do love this app and all the variety of shows they have but the ads make it annoying to useShow lesskelisbb
Developer Response
Hi Kelisbb. We apologize for this inconvenience with the ads. Our team is working on resolving the video player problem as well as improving the service overall, but it is taking us more time than we expected to fix the issue. For users having this problem, in the meantime, we suggest that you try and enjoy your shows using an alternative device or your computer. If you still wish to watch through your iPhone/iPad, please try using one of your mobile device's web browsers instead of the app itself. We really appreciate your understanding while we regulate our service.No Picture in Picture support
No pip support means multitasking while enjoying your favourite shows is impossible.VinnyMain
Developer Response
Hi VinniMain. Thank you so much for your comment and feedback. I have delivered your message to our development team so that we can focus on bringing your requested feature and other new ones to the service.. If you would like to send us further suggestions, please leave us a message at (https://help.kocowa.com/hc/en_us/requests/new).Good
i think this is a very good app, i dont understand why everyone gives it such bad reviews. I appreciate how you respond to alot of reviews and take feedbackthis is bootiful
Developer Response
Hi there. Thank you so much for the review and your feedback regarding the service. I understand about your inconvenience regarding the ads and we want to make everything possible so that you can enjoy the service with least amount of trouble as possible. I will deliver your message to our development team so that we can focus on improving the platform based on your suggestion.Not available in my country
I was excited to try it but it’s not even available in every country. It’s specific for America as it says in the pop up error. Unfair.laveenluqman
Developer Response
Hi Laveenluqman. Thank you for your interest in our service, we really appreciate it. I'm afraid to tell you this, but our service is currently available in the American continent including the U.S., Canada, Mexico, Brazil, and Argentina. Taking your inquiry as a warm suggestion, we'll do our best to expand our business to other countries.Was working well-
So far this app is great, I successfully logged in with no problems, managed to use the app for a couple of hours, after about 2 hours I refreshed the app because I was having problems trying to pause, once I opened it, it suddenly kicked me out of my account and took me back to the “sign up or create new account” screen, obviously I tried to log back in with google since that’s how I signed up in the first place, yet it will not let me, it keeps on saying there’s an error trying to enter, I deleted and re-downloaded the app and even powered off my phone and I’m still having the same problem. If anyone else is currently having the same problem it could just be an app crash, but besides the error, I recommend the app.Show lessHttpsJacky
Developer Response
We deeply apologize for the issue you have come upon. Our service has suffered a technical issue and we have since worked on bringing it back to full functionality as quickly as possible. Please contact our support if you still experience issues with it (https://help.kocowa.com/hc/en-us/requests/new). Thank you for your recommendation as well!
