Leave a Review KOCOWA+
Was a good app before update
The app had many good dramas that are free and I used to love watching using this app. However after the update I’m not able to open the app anymore it crashes when ever I open it. I tired deleting and reinstalling however it did not help. I contacted customer service and its been over two weeks and no reply. It’s a shame that it doesn’t work anymore.Show lessGold night
Developer Response
I am sorry to hear about the problems you have run through with the new update, Gold Night. Our tech team have worked hard in order to fix the issues that came with the recent change, and we continue to bring fixes to problems users might still experience. We go through every single message that is sent to us and we then forward them to our tech team when necessary. I apologize if you haven't received a response from our team. Please try to first delete the app's data on your device and then perform a reinstallation. If the issue persists, please contact our Help Center and inform us about it (https://help.kocowa.com/hc/en-us/requests/new).Ads freeze and don’t play
Everything is fine then it gets to the ads and it just freezesMe<------ that person
Developer Response
I am sorry about the issue you are facing. Please try to delete the data and cache of the app and reinstall it. If the solution does not resolve the issue, please contact our support so that we may further assist you (https://help.kocowa.com/hc/en-us/requests/new).Great app!
I love this app for watching variety shows and dramas! I wish they had some JTBC shows and stuff like that but the selection right now is pretty decent (-: BUT ever since the last update I’m not able to adjust the brightness of the screen or volume by swiping down on either the left of right side which is pretty annoying /-: I have to go through the settings on my phone to adjust both of them. Wish they could bring back the old way of adjusting those whole dull being able to watch the video!Show lessAlyssa Mae NC
I liked it better before
I liked how it was prior to the update when I could just swipe on the screen to go back or forward (instead of tapping) as well as to raise the brightness and volume. In fact, that is something I really liked on the app and wish more apps had. Because it made it easy to make quick adjustments.
I wish the search feature was easier to use, but overall like the app. And like the shows. I do wish that for shows that were in progress it said that somewhere in the description. I prefer to watch shows once they are finished. Also if they aren’t finished if it had the release date of the next episode, that would also be useful.Show lessSamanthie
English subs
I have downloaded this app but can’t seem to figure out how to get the English subs.20211950
Developer Response
Thank you for downloading our app and trying out our content. In case you still need assistance to enable subtitles for the shows, please follow the guide at the link (https://help.kocowa.com/hc/en-us/articles/115005118994-I-Don-t-See-Any-Subtitles). If you have any technical difficulties with the platform, please contact our support (https://help.kocowa.com/hc/en-us/requests/new).doesnt let me log in / sign up ?
i love kocowa and i’ve been using it for a while which is why i’m giving a good review, but everytime i try to sign in to my account or even make a new account, “ [ Error 100 : - 1011 ] an unknown error has occurred, Please try again. “ please fix this!! :)dbakxnns
Developer Response
I am sorry about the issue you have faced. We had a technical problem related to log in. If are still experiencing any issues while using the service, please contact our support about it (https://help.kocowa.com/hc/en-us/requests/new).Cannot sign up
I downloaded the app But I cannot sign up, it keeps saying error, have tried signing up using my gmail, facebook and apple IDYam Yoongi
Not recommended
I subscribed for a month with my apple ID and would plan to use it from now on. Unfortunately, one day i have problems with my wifi at home, the Kocowa account is accidently logged out. When I sign in again, my membership is gone. I already emai to CS but no response for two weeks. Really disappointed. Not recommend this app guysShow lessAmyDuongNguyen
Developer Response
Hi Amy. I am sorry to hear about the bad experience you had. Please make sure you are logging in to the correct account which contains your subscription. I will contact our support team regarding your issue so that we can resolve your issue as quickly and as satisfactorily as possible. If you can, please send us another message regarding this particular case so that it would be easier for us to update you.No chrome cast
The Chromecast button doesn’t show up even though it’s supposed to be a new updatenaomi.faith19
Developer Response
Hello Naomi. Please take a look at the following page for more information about your issue (https://help.kocowa.com/hc/en-us/articles/360002576574-I-Don-t-See-the-Chromecast-Button-on-App). If the issue persists even after following the guide, please contact our support (https://help.kocowa.com/hc/en-us/requests/new).Reoccurring issues
Well after I started paying for the ads to be removed and more access to shows and movies technical problems started occurring. First off going into the app the app signs me out of my account and I have to go through the process of signing back in, and sometimes I would get a road block that says error that stops me from getting in. Second I pay the fee so I can fully enjoy the app and what it has to offer and my favorite variety show is running man I really only go on there for that, but not all the episodes are up so what’s the point. Third I can’t even get into the app despite nothing being wrong with my password just the app itself won’t let me in it keeps saying error so if I don’t have access to it why charge me....Show lessAkeirawesome
