Leave a Review KOCOWA+
Ads
Y’all really have a really great app here but you really need to get the ads under control and not have them keep playing over the show. I’ve been patient with it but right now at this point it’s really just unnecessary to have the ads playing over the show like that. I would have to close out the app and try all over again on where I left off and yet the ads will still be there, which I’m not upset about, but they would just continue to play over the show while it’s playing. And then when I try to get through the ads while the shows playing the show would just come out with a black screen but the audio still playing. That’s really annoying please look at this problem in the app and fix it. Thank youShow lessghrdjgfdjiuh
Format of ads needs to be fixed!!!
I like that Kocowa has a 24 hour option to allow people to watch shows that recently aired within that timeframe. I only have two variety shows I love to watch, so a subscription just never really appeals to me. That being said, it is so frustrating watching multiple ads just to have the show running in the background, the screen going blank, exiting out of the app completely, getting back into the app to click the show, watch the ads AGAIN, all for the same thing to occur in an endless cycle. I really hope they fix this problem, it is quite annoying, and I always end up leaving and trying out Viki. I don’t mind watching ads, but it’s a problem when I watch twenty in a row for the show to not even play.Show lessSaucylanabanana
Save your money!!
So you pay to have content provided to you in a timely manner but it never happens. You have to wait 12+ hours after a show is supposed to be available to watch before it is uploaded &/or translated. Might as well watch Viki which has volunteer subbers and still many times gets their content up quicker than Kocowa which has paid subbers!
Not only that, but their latest update crashed their system and now content is taking even longer to access and in some cases you cannot access it at all. They say they are aware of the situation and tell you to try other methods to watch their programs besides their app, but none of those work either. When you message them they just come back with a canned reply which is neither useful nor helpful.
Lastly, they refuse to refund their users for the several days their system has been broken and unavailable to use properly. So we have paid to NOT be able to watch our programs!!!! 😡
I really miss DramaFever.... 😔
UPDATE: So they responded and said to use my web browser to watch their content. They OBVIOUSLY did not read my review which states that’s doesn’t work either (see 2nd paragraph). Just another one of their canned responses to make it look like their answering/addressing their users concerns when in reality they couldn’t care less because they already have your money. UNBELIEVABLE, TIME TO CANCEL!!!! 😡😡Show lessMina5678904321
Developer Response
Hi Mina. Please allow me to apologize for all this trouble you are going through. While we are working as fast as possible to resolve the issue, we encourage users to watch their programs using web browser, either on their computer or their mobile devices. If you are ever in need of more assistance, please contact our Customer Support (https://help.kocowa.com/hc/en-us/requests/new). Thank you so much!the ads.
i am 100 percent fine with having the ads on the show, it’s feee content, so why complain about a few ads?
my issue is that when the ads are done, there is a black screen while the show is playing but I can’t see it. fix this issue, cause right now, it’s making me hate the app. & whenever I delete the tab and enter the app again, I have to rewatch the ads all over again. and when I rewind the show, it gives me ads again, giving me the same problem I mentioned before.
FIX THIS.Show lessDD_LOVE
A reoccurring problem that annoys me + others
So every time I watch a drama, there’s gonna be an ad that pops up (obviously) but the ad basically breaks the app. While I’m watching an ad the drama always continues in the background, and when the ad finishes the whole screen is black and I can’t see what’s happening although I hear the drama in the background still going. It really annoys me. And with this problem it leads to another:
The ads. The ads are placed WAY too often. When the first problem I talked about happens, I have to to close the app and start it again. But when I do, I have to go back to the drama I was watching, and as I’m trying to skip to where I was, I get ads before I can even do that and I have to wait a full minute for it to finish (which is kinda understandable since it’s the start) after I wait that full minute I finally have time to skip to where I was. You’d think that I wouldn’t have to wait again since I just watched a full minute of ads huh? Well no. I have to wait again. After THAT I can finally watch but ads come like 1 minute later then I just get really annoyed and close the app.
(Please fix this. It’s really annoying especially when I’m just trying to enjoy what I’m watching)Show lessgacha_unicornpuffs
Developer Response
Thank you so much for leaving your valuable feedback. We are terribly sorry for this inconvenience. We really appreciate the time you took to write this. Regarding the ads issue, our team is already aware and they are looking at the issue. Please try to delete your app's data and cache and then reinstall it. Please also contact our Help Center so we can offer further assistance (https://help.kocowa.com/hc/en-us/requests/new).THE ADS
This app has diverse shows but the ads kill me. They give you three ads to watch back to back, thats fine with. However, I literally get 6 ads back to back and sometimes, after the 2nd/5th ad, the show continues in the background and then becomes black when the ad is finished even though it’s still playing. I’m so frustrated. I don’t even want to use the app because of how many ads I get. It’s like playing one of those popular but simple games that gets an ad after each level, but instead the level is like 10 minutes, and there are multiple ads at once. I probably won’t use this app anymore if u can’t even finish one episode one series, or rather 30 minutes of an episode without having to try to fix the show, watch more ads, and restart the app. There’s honestly no point to the skip button either.Show lessGamingLODE
A small bug
Hey so recently i been watching on kocowa and sometimes when i have to watch ads, my screen goes black but i can still hear the audio. Like i would have 3 ads in a row then a cut second of the kdrama then it cuts back to 2-3 more ads. Then my screen goes black with just audio...its been really frustrating because i had to close,open, search kdrama, find the episode, then find the point i was just watching at then the problem happens all over again! Im not sure if it was the recent update but i didn't experience this before. So yeah thats been happening! Overall i like this app, its pretty good, thats just my small complaint.Show less...................blank
Bad app don’t download
So I downloaded this app just a few minutes ago and just deleted it. The problem is that the episodes are locked and there are still ads even thought your watching in a app. You also have to pay to watch the episodes, it’s like those apps where you have to pay monthly in order to watch. I mean it’s pretty cheap but I’m looking for an app that’ll let me watch episodes for free and without ads. So I got annoyed of this and I just deleted it. Before anyone else waste their storage on downloading this, I wanted to write this so people know what kind of app this is. I mean some people might like it because they’re able to pay monthly because it’s only $8 but I already have many bills to pay so I’m not down for paying even $8 every month. Work is not fun at all so don’t waste your money on this, I’m pretty sure there’ll be others app that’ll let you watch episodes for free and without any ads.Show lesspinkmarker
Love this app!
It works great on my iPad and my Roku for tv viewing. The KOCOWA app actually plays video better than Viki (I have both) and equal quality to Netflix. Internet speed affects apps like these so if there are any issues it’s usually because I have slow internet...but that isn’t the app’s fault.
My only complaint is the app doesn’t keep a complete file of the episodes watched. I can’t really watch 2 different dramas at a time because episodes watched will disappear from my watch history. Of course I could always keep a notebook and write everything down...but it would be better if the watch history kept everything instead. This app also doesn’t show you it’s complete library of dramas....it has some listed but that’s not everything they have. You will need to type in the search to see if they have what you’re looking for. Otherwise I have had no problems with this app...it’s great! I subscribe to be able to view everything.Show lessStarshine5167
Developer Response
First off, thank you so much for the detailed review we appreciate you taking your time as well we appreciate the support. We hope you keep enjoying our service, and we appreciate you letting us know what we could improve on. Many customers have asked to track watch history, and we are working hard to be able to provide the feature. We hope you keep enjoying!!The search is not intuitive
After dramafever abruptly ended I signed on with Viki and Netflix to watch k drama . Eventually I joined KOCOWA. Honestly I don’t even know if kocowa is a separate entity or if you are part of Viki? Since I paid a subscription with Viki I didn’t feel it was right to pay for kocowa under Viki . I am commenting because I like Kocowa just fine, it offers me a variety of shows that Viki hooks you in with one or two episodes and then ask you to upgrade! I think I am more curious than anything as to why Viki offers Kocowa shows but requires members to pay additional? This is why I subscribe to you guys directly. Your newest update was not as user friendly ( I’m sorry if I am the only one ?) it is not easy to search, a little counter intuitive. Aside from that I am fine with this app. Gives me options of shows to watch. Thanks for taking the time to read thisShow lessYvonne from hermosa
Developer Response
Thank you so much for the comment we love to hear from our viewers. We appreciate the honest comment, and we will use your comment to better improve our app. As well we appreciate the support you have shown us. If you have any more suggestions please contact our Help Center (https://help.kocowa.com/hc/en-us) letting us know.
