Leave a Review KOCOWA+
Regrettably..
I currently have a yearly subscription with VIKI. I wanted to try KOCOWA, and I was willing to pay yearly subscription as well since we regularly watch K-dramas. Unfortunately, it’s not going to happen until they fix the PROBLEMS.
Today is the first day of my trial. I logged in to my account using Apple MacBook pro, but I wanted to watch it on a big screen so I clicked AirPlay. Didn’t work. I followed the instructions on KOCOWA’s website on how to play using AirPlay (even though I’ve been doing it many times with VIKI, Netflix.. etc..- so I know how it works)- didn’t work. 2nd option- I installed Kocowa’s app. I logged in successfully, but the drama won’t play, it’s giving me an error message. I tried to log in, and logged back out and logged back in. But I realized, hey! a well thought and functional app shouldn’t be this way! Heck I have over 100 apps on my iPhone and didn’t give me this useless headache!
TIME TO MOVE ON!
So, KOCOWA- FIX THIS WILL YA? That if you want to stay in business.Show lessClaudineE
Is it just me or...?
I have some pretty significant issues with the app on my iPad. The subtitles don’t come on automatically- every episode I watch I have to pause the show, turn off the subtitles, and then turn them back on in order to get them to work. This is annoying enough on its own, but what makes it infinitely more of an issue is that when I then try to go back to rewatch the part that I missed without subtitles, the screen “locks up” and I can no longer get anything to work on the screen. The video will continue to play, but none of the touch features work any longer. I can’t pause, rewind, fast forward, adjust sound, brightness - all those player features (which would be awesome if they worked) no longer function. I have to then close the app completely and start over. This happens anytime I try to use any of the on-screen features. This has been an ongoing issue for many months for me. I assumed it was a bug that would be fixed in time but after so long, I’m starting to wonder if it’s just me. I’ve been using the app since it was first developed and want so badly to like it, but my patience is running out. A service that costs this much to use needs a player that works properly.Show lessshannen1884
Developer Response
Hello, I'm sorry for the delay, and for any inconvenience you have experience while using our app. We would love to help you resolve this issue, but I would like to ask if the issue is still persisting. Please let us know by contacting our Help Center (https://help.kocowa.com/hc/en-us), and we ask that you provide us with a detailed description of the issue.Horrible completely do not subscribe
I just tried it out tonight. First I had to enter all of my card info in at least 4xs before I could subscribe and get the 14 free day trial (which they still didn’t make it clear I was getting). Didn’t feel to safe entering that info into a foreign new site too. Then every time I closed the app I had to log back in and it wouldn’t remember me. Also I had to log in by going through the new subscriber email because just using the app it didn’t remember me and gave me user not allowed message!! Whatever that means. Then after all that no matter which show I tried to watch would give me an error and not play at all! So I immediately unsubscribed from the service but there is no option to delete your card info so it’s just there forever I guess. Worse site ever. 😡😡😡Show lessRish2012
Decent functionality, but lacking in watched episodes tracking is a bummer
In general, I like the app just fine. Some of the functionality issues I had were either added recently or newly documented in a way that made them obvious and usable. The biggest issue I have is how impossible it is to manage what you’re actively watching. The episodes list in the app doesn’t show any check marks or progress bars and the history is too limited and erases itself regularly. So if I’m binging a show, it’ll kick the last viewed episode of any other series I’m watching off the list in fairly short order. Or, if I have a stretch of a few days where I’m not able to watch anything on KOCOWA due to real life requiring that I come up for air occasionally, the watched list will be erased entirely and then I have no way to find out where I left off if I can’t remember off the top of my head until the next time I can access the site on my desktop. That’s really my biggest frustration. Otherwise, the app functions reliably and well on my phone.Show lessagrimny
Developer Response
Hello, I'm sorry about any inconvenience that you have experience while using our app. We are always trying to improve our service, so we will take your suggestion to improve our service. I hope that besides that you are enjoying our service. Thank you for understanding!Love it... but it has some issues
I first of all would like to say that I love Kocowa and I personally don't hate it, but I have some suggestions. I wish that you could have some more Korean shows like Netflix has. I also wish that the time that you left the episode is where it begins again. It is very difficult to try and find where you left off without messing up. This also leads to when you are changing the place you are at and if you press any buttons while it is loading it will go back to where you moved from. I love the app and I love the shows but I wish it had more shows and a few changes. Thank you for creating this app though!Show lessBakinggirl987
Just a little thing I wanted to say
So basically... I’ve been binge watching in this app! I love it so much! Like a lot! But one thing... I was really sad when I finished a series (who are you 2015) and then I wanted to rewatch it, you locked the series. I just feel there needs to be more unlocked things for people to watch. My opinion no offense at all. And can we do the monthly membership for 1 month only? That’s really it. I enjoy your app a lot and I hope that I can find more shows for free in the school category. Thanks for giving me excellent shows to watch!!! Btw: you should try to add the knowing brothers show to kocowa! Thanks! Bye!
.
.
About a month ago I wrote the top review and I feel like you read it because everything I asked for was done!! THANK YOU!! I LOVE THIS APP!! HAVE A NICE DAY! 🌟🙏💖Show lessemma.person26
Developer Response
Hello, I'm sorry that we have more locked dramas than free, but you can do just one month free. All of our plans are commitment free which you can cancel at any time, however if you would like to do that I would recommend to do it in our website. It will be much easier for you to cancel and we can always see your payment history. If you get a in-app subscription then we can't see your history since you bought the subscription via apple store. I hope this helped, thank you.I can’t really review the app
To be honest, I can’t give a review on the app for its content, when subtitles are added, or even their subscription program because I couldn’t really log in (hence the two stars). At first, I tried to log in through Facebook and I would confirm with Facebook, but the app always returned me to the login screen. So I tried with my email. Everything went fine until I had to confirm my email address. After I confirmed it, the FIRST attempt at login in I received an error that too many wrong attempts had been created and I was locked out the account to try again in 3 minutes. Since I had just created the account I assumed I typed in the password wrong. I tried again after 3 minutes and I received the same error. So after waiting 3 more minutes I reset the password and I triple checked to make sure the password was correct. When I tried to login I received the same message that too many login attempts had been attempted and I was locked out the account.
It is too much trouble to sign in, I can’t imagine the trouble of actually using the app.Show lessVIPMari
Love the content, not so much the app
I am a paid subscriber and I love their contents. Only issue I have is their app design. It’s so hard to find anything, the series that I watch and the episodes that I have watched. I know there is a history but it isn’t helpful when the lists are completely gone now. And sometimes it doesn’t show the older history list just because I was on a marathon with one tv series and I can’t scroll down to find my latest watched episode of another tv series. It would be also helpful to show progress bar for watched episodes when you’re viewing the show details. Instead of tile view, a list view would be helpful in history and “new” section. Sorry for all the complaints but can’t help it because I’m a frontend developer and I see so much improvements needed in this app!Show lessd_iana
Error
Every time I try signing in with Facebook or just with my email it comes up error and I can’t do it. What’s causing this?Bambi Keefe
Help
I recently signed up for the app but it keeps saying error. I tried signing in with fb but it also keeps stating errorangel.almerez
