LivingWith™ User Reviews

Top reviews

Not until they improve privacy

As the comment below. You agree that they can use ALL your info for marketing etc!

Response was that the policy will change 3/18, but I’m not giving any info under this agreement

Response from developer

Thank you for your interest in using the LivingWith app. The app was designed with your privacy in mind. We recently made updates to the End User Licensing Agreement and Privacy Policy based on feedback like yours. Please see our current Privacy Policy for more information: https://www.thisislivingwithcancer.com/privacypolicy

Looks like a good app

This app looks useful for any chronic illness. Why make it cancer specific?

Also concerned about the privacy portion. Is the data imputed subject to public/business exposure.

Having trouble adding supporters

This app has great potential for me but it won’t let me add supporters. It’s just spins circles and never opens up the SMS option.

Response from developer

We’re sorry to hear you’re having trouble. We would be happy to help. Please try rebooting your device and re-launching the app, or deleting/reinstalling the app. You may also need to update your operating system to the latest version. If issues persist, contact support at: LivingWithSupport@pfizer.com so we may troubleshoot with your device.

Don't Bother

This app stinks. It has potential but the interface is clunky and not user-friendly. Glitches and crashes almost every time I use it. I ended up just creating a group chat on Facebook and adding my supporters to the chat. Like I said, it has potential. But until they can fix the problems, look elsewhere.
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Response from developer

We’re sorry to hear you’re having trouble. We would be happy to help. Please try rebooting your device and re-launching the app, or deleting/reinstalling the app. You may also need to update your operating system to the latest version. If issues persist, contact support at: LivingWithSupport@pfizer.com so we may troubleshoot with your device.

Read the terms of agreement!

As I registered, I read the terms of agreement. If I read Number 5 uploads correctly, it says I authorize the company to treat anything I upload as public information and can be used for their purposes and I cant revoke that authorization. Read it carefully!!!
I deleted the app and rated it low, solely for that reason.
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Response from developer

Based on user feedback the privacy policy has been updated. The updated policy will be applied in March 2018.

helping ❤️

good to see you such app on app store which ia helpfull for humanity

Awesome app but needs improvement!

My first review isn't showing up...and it was prettttty detailed on the "how the app can improve" front. Since I don't know where that review is, I'll reiterate a couple things more succinctly now that I've used the app for a few weeks.

For the positive: Awesome premise, pretty good interface, easy to set up and easy to use! I'm so happy there's something out there like this in time for my cancer "journey", especially after seeing some of the other apps that people are using!

Couple major things that could really improve this app:

1. SUPPORTER REGISTRATION:

At the registration section for new users where supporters get to choose the areas they'd like to help and receive requests: ALL of the areas of help are already selected by default (hi-lighted yellow). Then at the top, it says "Select the areas you would like to help in". I have NUMEROUS friends/family who immediately started "selecting" those areas that they wanted to help in...BUT they didn't realize they were actually de-selecting the areas they wanted to help with. This is a major problem! I had to send out several messages, request tests, and updates to try to communicate with everyone what was happening, and to let them know how to change their areas of help later, bc they thought they'd chosen all the areas to help in, but actually chosen none!

My suggestion there would be to leave everything de-selected at the beginning, then if they don't choose anything, have a pop-up come up that says "Wait, are you sure? You haven't selected anything", Or something to that effect.

2. REQUESTS FOR HELP:

As soon as you put a request for help out, everyone in that help request group is notified. I have a pretty big group of supporters, so thankfully it's only taken a few minutes at most for my requests to be accepted. When this happens though, the request completely disappears from everyone else's list except for the person who accepted it. As a result, NUMEROUS people have said to me "Hey, I saw a request notification but when I opened the app, I looked and looked and there was nothing there."

My suggestion would be to have accepted requests show up on other people's app, even if they aren't the ones who accepted the request. This may seem pointless, but it puts supporters at ease to know there was a request but that someone filled it.

3. CHARACTER COUNT LIMIT:

There is a very small character count limit for the updates, notes and help request details, which is unnecessary and makes things extremely difficult! You also can't hit return in these areas. Please get rid of those limitations!
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Response from developer

Thank you. We’ve captured your feedback. We’re committed to ongoing development of the LivingWith app and we appreciate you taking the time to provide us your recommendations.

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