Leave a Review Mission Lane Card
They do not care!!!!
I have run into a financial hardship because I have to have major Surgery and will be out of work for a number of months. I called to ask if I could get my payment reduced because my income is going to be greatly reduced because I’m not able to work. To sum it up they basically said they do not care. They want the regular payment in every month. I’m not trying to renege on my payment. I just needed a little help for a few months. This is a company that does not care, this is a company that’s only looking out for itself, this is a company that doesn’t look at a hardship and want to help the cardholder. If you’re thinking about getting a card with Mission Lane, do not do it, because things happen in life and sometimes it happens and it’s beyond your capability to stop it. Do not consider them. It’s not worth the headache.Show lessAnnmarcaf
I can’t see old statements.
There’s no statements available to see when you are on paperless. I can only see transaction from a year. I would like to be able to see my statements like any other creditor provides. Otherwise I think paper option is what I will change to. I like this card to build credit but the interest is too high at 33 percent. Plus an annual fee and no points. I recently started learning more about credit and now have anxiety about my high balance that never goes down. I thought I was doing good by paying minimum. I can’t even remember what I originally bought with this card that I still havent paid off in 2 years. I want to pay it off and only use it for important things that I pay off right away.Show lessMaddFlor
Slow credit update
I’ve had Mission Lane for a while and it’s good for what it is. A card to help rebuild credit. The app and website is fine but a little difficult to navigate. My main complaint is availability of credit. The payment comes out of my bank instantly but it take a week and a half for the credit to be available. I needed to rent a car and was assured the money would be released as they verified the money was cleared out of my checking account a week prior. Upon getting to the car rental place, I was unable to use the card. Customer service is fine. Overall it an ok card if you are trying to rebuild or establish credit but if you are used to larger companies, you will be disappointed.Show lessSlotMan33
Great Company
Mission Lane has been great to work with. After the death of my father and a health scare that I experienced myself, my finances were in ruins. I went through the excruciating process of fixing all that when I could and when the time came that I could start rebuilding my credit, Mission Lane was the only institution that would give me a chance. I did not have money to put down for a secured line. That was a little over a year ago. Starting with that line of credit, I’ve built my credit back up and my credit score is now over 700. They were willing to give me a reasonable chance/opportunity and because of that, I have been able dig myself back out of the pit that envelopes so many of us. It’s appreciated and I highly recommend Mission Lane.Show lessbdjejsv
The app is fine, when it works.
Just like many other users have reported, for over a month now i have been unable to sign into the app. When I open the app, face ID signs me in but immediately the screen flashes back and closes out of the app. This happens every single time. I have to make payments online now. I’ve tried uninstalling and reinstalling the app to no avail. Various users have reported this issue and I wouldn’t be writing this review if this was a small issue. But seeing as this has been going on for over a month, it’s a clear sign of the developers’ lack of urgency. Not being able to use an application for such a long period time is a bit ridiculous. Please fix this. I don’t like making payments online and would much rather use the app that is pushed so much.Show lessCancelwriteareveiwsend
5 ✨’s are within reach!!!
Now that I was able to set up the App it is easy to set up a minimum payment to make sure you don’t miss a payment for any reason. Then you can open the App at any time and click just a few buttons and pay your balance or maybe you just got $40 of gas, open the App and just pay that. It really easy. My one and only complaint at this time is this ridiculous $300 credit limit I was started off with. If you are trying to build credit or just don’t want your score to go down you are supposed to keep balance below 30%. That only 90 bucks. I can barely fill my car up with that. Shoot don’t even think about using this card for groceries, 90 bucks will barely fill the seat up in you cart. So with an increase of my credit to at least $750 dollars on the low side to around $1500 dollars would be ideal. I have a credit card with a higher balance and I might just use it for everything. Or you can raise my credit limit so the card is usable and then I would be more than willing to rate you at 5 full shiny stars.Show lessRandyy99
Decent company
I've been with Mission Lane 4 years, the app has always worked well however with four years of on time payments my credit limit is still 800 and has not changed since opening the account. I wish that there was an option to make express payments though debit card. Sometimes it can take 14 days for my available to be updated. I see other reviews stating their limit was increased after 6-8 months. They were the only company that would approve me 4 years. ago after my mom took a bunch of credit cards out in my name without my knowledge maxed them out and let them go into collections I only found out after I tried to refinance my car so I'm thankful I was able to get a second chance. I now have two other cards where I am seeing regular increases just not with mission lane.Show lessTiger456!
Solid
Mission Lane came through for me during hard times and for that I am very grateful. The app is well kept and regularly updated, which is a huge quality metric in my book because the digital world is constantly changing. This regular maintenance is a strong indicator that ML’s team takes app bugs and security flaws very seriously. The app gets five stars because I haven’t experienced any usage issues with it in terms of making changes or making payments. I don’t use auto-pay, and I usually don’t use auto-pay with any account under any category unless there is a discount involved. That’s what reminders apps are for. The only real knock I got for Mission Lane is that the card cannot be added to Apple Pay, but I bet dollars to donuts they’re working on that right now….because it’s most likely really good for business.Show lessThedew34
Great credit card to have
This card is really good for you to have when building your credit they are great with customer service and support I really appreciate them they respond quickly to handling an issue with the card and or unauthorized transactions and they also provide increase as a way of rewarding you for your good payment history with them I would recommend anyone who is trying to build their credit to get a credit card from mission laneShow lessClwynn72
Updated Review
When I initially opened my account, I used my card on vacation, which all went smoothly. Made a $1,000 payment, which took a week for my balance to update. I originally left I believe a 3 star review for exactly that reason. Since then, things have gotten better. My balance is updating promptly. Figured I come back and update my following experience. Will continue to use on my next vacation coming up. Also, started using for some monthly bills so I can pay one big bill every month. So far, so good! ;)Show lessGrumpyBear72879
