Leave a Review Mission Lane Card
Quick and easy
This is the first credit card that I have that was so simple to get in, easy to understand, readily accepted information and gain information. Other companies need to takes note from y’all. You are doing a good job with making the website easy to use and understand👍🏽TriciaB17
Mission Is Horrible
When you sign up with this company, they give you this idea that it’s going to be pleasant and they’re offering you some thing. It’s so difficult customer service he doesn’t exist. None of them see the same things they offer you things to go your credit and then when you try to attach your accounts for payment, none of it goes through and nobody has any idea why they send you multiple emails every day that areUseless and the most important part is there is really no customer service. They have some phone numbers here but when you call the people cannot help you they have no clue how to answer you when you’ve made a transaction they cannot see the transaction. You have to email call back Email called back and then there’s still no resolution also that 59 Dollar charge is unreasonable and they take it off of the top immediatelyShow lessyou suuuuck
Developer Response
Thank you for reaching out, and we’re sorry to hear about your experience. If you'd like to share any additional feedback about how we can do better, please let us know. If there's something we can look into on your account, too, to try and make things right, we'd like to try. Please send us a secure message at link.missionlane.com/message and one of our agents will be happy to assist you.Great to rebuild
Years ago when I was I my early twenty’s I messed my credit up pretty bad then just lived without credit When I decided to start and rebuild my credit I saw this card on Karma and applied. Only got a 500 dollar limit but within a few months I got another hundred and so on and so on. They report often and process your payments pretty quickly. I would recommend this one to anyone who’s rebuilding credit. Most cards don’t seem to reward as frequently as mission does.Show lessDunahoo009
Developer Response
Duna, this is why we do what we do. Thank you for sharing your story, and for taking the journey with us.Great opportunity to help your credit!
I received my card last month with a minimal $300 credit line. For anyone needing to repair their credit, this card is a great opportunity to do so. I didn’t read the fine print where the yearly fee is due first month statement, but other than that no complaints. Great app interface, very user friendly.Show lessZoFam22
Really good
This is actually a really good card, I read the reviews and they were so-so but I didn’t have any of the problems these people said. I got approved right after my credit score went to 630 and I got the karma guarantee so I went for it. And no I didn’t have some bill due before I even activated my card. I activated it and the balance was 0 as it should’ve been.
Ps the online app is super swift and ez to use and pay on your card 🙂Show lesstreydatrufe
Amazing card
I started with no so good credit and as I have built up my credit and made sure I was never late on one payment my credit and amount of credit through this card has grown.. and making a payment is very convenient thanks Mission Lane for being willing to take a chance on someone with bad credit.. without Credit Karma I wouldn’t have known about youShow lessJena•laxzadaisey
Mobile Banking App Doesn’t Work
This is not a bad beginner bank, the customer service is typically pretty good. The thing that’s completely frustrating is that the mobile app never works… I try to sign in and the Welcome Back screen loads then instantly freezes every time. I’ve deleted the app and re-downloaded about 50 times but still nothing. Call and talk to the customer service who assure me it’s fixed, and unfortunately it’s not. Not a bad bank just extremely frustrating that I can’t use the mobile app in 2022 to pay my bills. I have to call in monthly.Show lessheidpeetydeet
Helped me get back on top.
I had a job loss and then an accident. My credit went downhill quickly. I had a ton of charge offs. I gradually paid back all my credit cards even though they were closed. My credit report showed that they were all paid off. I then applied for this card and got a $500 limit. It’s now $1,500.
When I started rebuilding, my credit score was 541. Today, all my scores are right around the 780 mark, including FICOs.
The app is easy to use. I’ve never had a problem with the card. I always pay off the balance way before it is due.
I now have two Capital One accounts and a Discover card. $40,500 in total available credit.
I think what allowed me to rebuild so quickly in about two years is that I paid off charge off debt. So my credit report showed I didn’t owe anything. And I never keep a balance on a card and am never late.
Each of us has our own unique credit profile. What works for me may not work for you and Vice versa.
In short, I really don’t use this card much but I don’t want to close it out and have a closed account on my record. I just use it occasionally for gas. Just to keep it active.
The problem with lower credit line cards is that if you use them, it shows you’re available balance. And that is what looks bad if you’re using more than half your credit line.
Get this card and only use it for small purchases. It’s a stepping stone card.Show lessWillamette LAW
Developer Response
Willamette, thank you so much for taking the time to share your experience as a Mission Lane member. Like you touched on, each of us has our own unique journey - and we're proud to be a part of yours. This is why we do what we do.Does not work on iOS
I think the company and card are great! I appreciate them for extending me credit thereby allowing me to build my ailing credit worthiness. But, this isn’t a review on the company nor it’s merits. It is a review on this particular app. While I admit it is difficult for me to consciously submit a one star review for a company I respect and appreciate, I have had the app since the opening of my account, and have yet to avail myself the benefits of access to account information via a conveniently available, user friendly, well designed app platform. I’ve seen this identical fundamental flaw mentioned numerous times in a plethora of reviews, and the issue persists none the less. I maintain the certainty that as a company, Mission Lane, is succeeding, however when it comes to their applications cross-platform performance, they land firmly in the territory of a one star review.
I am willing and eager to update this review when and if this critical error is rectified; but until then I must remain steadfast in my decision to rate this app with an isolated and solemnly solitary star…Show lessDreamWebConcepts
Developer Response
Thank you for reaching out, and we’re sorry to hear you've had this experience with the app. That's not great to hear - we're always working to improve. If you'd like to share any feedback about how we can do better, please let us know. If there's something we can look into on your account, too, to try and make things right, we'd like to try. Please send us a secure message at link.missionlane.com/message and one of our agents will be happy to assist you.Mission Lane
I enrolled in this service to begin rebuilding my credit. I sill have two years to go. But very thankful that Mission Lane has accepted me as a new member as I no longer had any credit card that I could use while going thru the process of reestablishing my credit. So very thankful for this as it is impossible to live without a credit card. Thank you Mission Lane.Show lessnyclipper
