Not functional
I have used this app for 3 years. It started off great, but I have not been able to scan into my cellar most wines over the last 3 months or so. Customer service is non-existent at this point, based on my experience. I send support messages with an automated response that “it is outside business hours and someone will be in touch soon” (paraphrase). Very frustrating.
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It Doesn’t Work
Taiwan based company with no customer service capability. Very poor wine scan ability. Currently you cannot add wine to your cellar, apparently due to technology issues with the company’s servers. Avoid this app.
Does not work
App does no work. Charged me for a membership and you can’t scan in your wines. There is no customer service. Have tried calling, emailing and messaging and can’t get ahold of anyone. Don’t waste your time or money with this worthless app
It Doesn’t Work
Taiwan based company with no customer service capability. Very poor wine scan ability. Currently you cannot add wine to your cellar, apparently due to technology issues with the company’s servers. Avoid this app.
Useful. Most retail prices are wrong
As a Mexican, most of prices are mistaken, you should use Vivino as a reference since it take an average from most countries, not just USA.
Technical let-downs
A good concept that is impossibly slow to use. (and "convinient" is not a word)
Instable
Ne reconnaît pas le code barre en pleine lumière et en profite pour planter
La reconnexion ne fonctionne plus et incrimine le réseau qui fonctionne super bien pour toutes les autres applications.
Désinstallation immédiate : pas de temps à perdre
La reconnexion ne fonctionne plus et incrimine le réseau qui fonctionne super bien pour toutes les autres applications.
Désinstallation immédiate : pas de temps à perdre
Good apps but searching wine takes too long
Takes too long to search wine labels
Response from developer
Hi, thank you for your feedback. We will use your feedback for future improvement. Please let us know if there is anything else we can do to improve our product. Thank you again for using and supporting CellWine.
Doesn’t work
Won’t recognize my subscription. Tried all the usual steps. Also unable to just scan the barcode to get wine info, I can with my cigars but not with wine?
Response from developer
Hi, thank you for using CellWine. Please scan the wine label to get the wine info. You also could manually add this wine if the scan fails. Please email to customer.support@cell.wine if there is anything issues we can help with. Thank you.
Application fonctionne pas
Une fois que nos données Facebook sont recueillies, l’application se ferme et n’ouvre pas. Ça ressemble à du vol de donnée.
Response from developer
Hi, We apologies for your inconvenience. We suggest you update to the latest version and try it again. On the other hand, we truly appreciate you could email more info(ex: FB ID, ios or android you use) to customer.support@cell.wine to let us investigate into it. Thank you for using CellWine APP.
