Great bank
They are very professional,caring, just reel people. They know your name that makes you feel good, no matter your account big or small, very wonderful bank, no crazy fees like the other banks , they have very realistic fees for accidents or overdrafts.
Perfect
Every time I use the transfer feature it works perfectly. I do wish there was a feature allowing transfers between unrelated account holders.
Slow updates
The app used to stay up to date within minutes of a transaction, now it takes days to show data so you can’t trust balances at all.
Bill pay date selection
My suggestion for improvement is in the bill pay function. I almost always want to select a custom date for payment. It takes 3-4 clicks to get to the calendar to pick a date. All other bill pay sites I use give the calendar date selection on the same first page of bill pay options with no extra clicks. Please make this function quicker and more consistent with other bill pay sites. Thanks
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Response from developer
Thank you for your feedback, Michael! We will pass this along to the developer for consideration. Have a great day!
Broken
This used to be a great app but recently it made me change my password. Now whenever I tap on documents to get a statement the app terminates and I’m back to the Home Screen.
Ron Pferchy
Great app easy as it is to work on my phone
Mobile Deposit
I love it, it’s so easy!!
Awful
Crashes all the time
Used to love this
I used to love this app, but I’m super frustrated with it now. For months I haven’t been able to made deposits via the app. It takes the front picture of the check fine, but freezes on the reverse side. The , nothing happens. It’s been like this for months. I’ve made 3 phone calls. The first person suggested I go into the bank to make my deposits. Not very helpful. YES, I KNOW I CAN GO INTO THE BANK, the point is, I’d rather not. Second call resulted in the person telling me she hadn’t heard of this before and suggested I quit the app and reinstall it. I had already done that, did it again, same result. Third time I called the person was very nice said she’d get back to me. That was about a month ago. No call back. So I’ve rekindled my relationship with Bank of America, who’s app works perfectly. The nearest BOA is a 40 minute ride, so it’s not convenient, but their online banking works.
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Response from developer
We are sorry you are having issues with mobile deposit processing and that we have been unable to answer your questions. We appreciate your feedback and invite you to contact us at appsmarketing@barharbor.bank and we will try and connect you with someone who can provide further assistance.
In comparison
In comparison from MSB your online banking is very un user friendly…….. Also would like to be able to view my personal accounts and bustiness through a single sign in…..
