No worries!
After receiving this gift card and looking at all the poor reviews on here I was so upset! I thought well great an awesome idea but clearly poorly done. BUT it seems to me they’ve fixed whatever bugs were ruining this great idea. I got a $400 gift card downloaded this app and it Have had NO issues whatsoever with it. Everything I’ve scanned and says is eligible is in fact eligible. I even scanned something outrageous to make sure it wasn’t just saying everything was eligible when in fact it wasn’t. I’ve so far bought NyQuil, kids vitamins, kids shampoo, my shampoo and conditioner, face wash, a bunch of acne medication to try, deli meat a huge 3 pack of toothpaste, etc, so much stuff! The card worked perfectly im so grateful I’ve had no issues.
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Eligibility Not!!!
Something really needs to be done about eligible items... You spend time in the store scanning items making sure they’re approved.. ONLY TO GET IN A LONG LINE TO FIND OUT THEY ARE NOT.. Not only is this very embarrassing, time consuming the stores also have no care in trying to rectify anything!!! It’s great to receive a free benefit but that does not mean it should not run properly... United Health Care Dual Complete and OTC Network really need to do something!!! This is not good for your handicap clients who deal with mobility issues!!!! CAN THEY UPGRADE THE CURRENT SYSTEM!! Get set items that do not change
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Bug: Problem if more than one card added
It’s pretty fast and convenient to scan items, though if you have two cards, if often will not let you switch to the other. For example, I have two cards that cover two different kinds of items. If an item is ineligible on one card, I switch to the other to check there. I rescan the item, find the item is still ineligible, but it’s because the app did not actually switch cards. If I keep reswitching and trying again, perhaps doing some different things to mix things up, after five or six tries it might eventually change. This is extremely frustrating and time consuming if you’re in a store. I hope they can fix this bug.
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Super happy with the card’
It’s such a nice gesture to get money for stuff we are going to do anyways & be able to buy items we have to have regardless I don’t know what this woman above me is complaining about I love free money & your able to use the card for pretty much anything you would need in your home! Plus I heard they are changing it to where you will be able to use your card for bills and other things I am extremely grateful for the rewards program regardless!! Some people are so ungrateful!!! Thanks OTCNETWORK!! God bless!!
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Very disappointed
I rarely leave reviews for apps, but this is seriously a joke. First of all, every time you open the app, you have to enter your card number all over again. Why? How hard would it be for the app to just save this data? It makes no sense. You have to solve a captcha every time you open the app as well.
Secondly, barely any products are eligible. I’ve used the “scan barcode” feature in the app, scanning product after product for about 15 minutes in Rite Aid, and every single one said, “Sorry, this product is not currently eligible.” There is such a tiny tiny amount of eligible products that it’s not even worth using.
Of course this is not mentioned when the card is being advertised. Very disappointed with both card and terribly developed app.
Secondly, barely any products are eligible. I’ve used the “scan barcode” feature in the app, scanning product after product for about 15 minutes in Rite Aid, and every single one said, “Sorry, this product is not currently eligible.” There is such a tiny tiny amount of eligible products that it’s not even worth using.
Of course this is not mentioned when the card is being advertised. Very disappointed with both card and terribly developed app.
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