Helpful!
This app has been a lifesaver honestly! I have been having the most difficult time since being i employed ontop of my health issues. This application has allowed easier access to benefits of being apart of the program with visual representation of healthcare visits, rewards, and account history! The only negative feedback I have is the fact you can’t change your primary care physician or any other provider you visit through the app. Otherwise 5 stars!
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Can’t purchase very much at one time
I don’t like that when I purchase a few things quite a few things then I get up there to pay and it won’t pay all of it yet I scan everything and it says it’s eligible
OTC app
I really like the app, it gives me information about jobs and different benefits that I can try to get. It’s also nice to be able to see your balance from your rewards earned. I wish the app showed a number to call when you have questions.
Not working in Walmart
I am not able to get the OTC app to load when inside my local Walmart therefore I am unable to scan products to see if they qualify. I am on the store wireless and also have deleted the app and downloaded again and will see if that helps. Inconvenient.
Partly Works
It will show purchases and balance but there is no “Scan to Pay” link to pay with my phone. According to the FAQs there should be a Scan to Pay link in the menu. I found this the hard way while in line trying to make a purchase at a retail store.
My benefits center otc
I’m so disappointed. This App worked perfectly until I updated. Now it doesn’t work at all. Can’t contact the developer and Apple say “to bad” they have nothing to do with it. Any one can put a App in their store good or bad - work or not Apple doesn’t care. I thought the Apple store only had legitimate apps but apparently not. I was told by Apple Rep the apps could be legitimate or not. Very sad 😢. Wish you had negative stars. I would give both app and Apple negative 5 stars.
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Scan to Pay missing
This was a great app until the last update, now the scan to pay has been removed making the app useless to me and I’m not able to get the items I need on a daily basis. Very poor customer support when called, if they would actually read the reviews they would know something needs fixed!!
Scan to pay
I see there was an update a week ago but I used to use scan to pay at the register. It’s no longer available. Why was it removed. This was very convenient
Response from developer
We’ve just made an update to the OTC Network app that removed the account login and allows you to add multiple cards. Once you add your card it will remember it every time you open the app. If you’re still having issues would you be willing to send me an email at mbcsupport@incomm.com? We’ll work with you to resolve any issues as quickly as possible!
Fixing what’s not broken
Why oh why do you fix something that wasn’t broken developers and InComm? The app worked fine - until you “updated” it five days ago! Now NOTHING works. Stores? Nope! Product scanner? Nope! Your support is also a joke. The email address came back undeliverable. You call the number and are told they have to transfer you 2 or 3 times. Does ANYONE know what they’re doing?
PS: contact your insurer and tell them to fire InComm for offering such a lousy and frustrating app.
PS: contact your insurer and tell them to fire InComm for offering such a lousy and frustrating app.
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Thankful
Having this allows me to be able to afford to get my vitamins, bandaids, Tylenol cold medicine and so much more that I couldn’t get with out it. I’m on disability and a very tight budget so I am so thankful for this true blessing
