WOULD NOT PAY FOR HEARING AIDS
My partner had a hearing exam and and received a pair of replacement hearing aids — all at a modest cost of $500 from a university speech and hearing clinic. The OTC card was to be used for payment since there was far more available funds for this. Payment was twice declined. The reason ultimately given in response to calls to CONVEY OTC was that the university was not in their system. No one including Convey OTC employees believes that the people was provide hearing, dental or vision services must be in a network. They refused to honor their obligation.
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OTC Card
Thank you so much for this. I never heard of this so by the time I found out it was $60. I can’t thank you enough this really helped me get through the month of March.
Screwed the app up again
Went to the store and got some items we needed. We went to check out and I use the scan to pay. So when I opened the scan to pay it said the OTC network app is currently down and undergoing maintenance. So I had to leave my items there because I couldn’t pay for them. The scan to pay still doesn’t work. It’s been at least 4 days now and the app still doesn’t work
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Response from developer
Thanks for your review! We're continuously working to improve the app for our users and appreciate any feedback you have for us. Should you have any issues, please send us an email at mbcsupport@incomm.com, and we'd be happy to help.
Fabulous Stress Relief
Now I don’t have to have the cashier rescan my groceries to find out what food my otc card covers…Now I just scan the product and see what groceries are covered before I get to the register….😊
Stress Reliever
Stress Reliever
Scan to Pay not available
Since the upgrade scan to pay is not available. It says the OTC network app is down and undergoing maintenance. Love to use this when I’m out and about and just need to pick up a few things. Please fix this as this is very very helpful.
Response from developer
We're so sorry for your frustrating experience, but we'd appreciate the opportunity to help! Would you would you be willing to send us an email at mbcsupport@incomm.com? We'll work with you to resolve any app issues as quickly as possible.
It makes shopping easy
With this app, I no longer have to guess if the product is on the list. I use to to check. I like it and you will too.
Not working on iPad
This works on my iPhone but no longer works on my iPad. It use to work on my iPad when I first downloaded it in January but now it no longer works. When I tap the app icon the OTC Network logo comes on quickly and then goes to a blank, white screen.
I deleted the app and downloaded it again but that did not help. I called the phone number under “Contact Us” in the app, (I got it from the app on my phone) but that person had no idea how to help me.
Anyone have any ideas??
I deleted the app and downloaded it again but that did not help. I called the phone number under “Contact Us” in the app, (I got it from the app on my phone) but that person had no idea how to help me.
Anyone have any ideas??
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Necessary Items
It would be nice for those of us that have incontinence problems to be able to have them on the OTC list!!
Thank you
Thank you
OTC benefits
I’m always grateful for my UAW benefits and the OTC card and app just make it simpler to use. It’s worked very well and allowed us to buy our products everywhere we are. Thx for your continued support well into my retirement.
Outstanding program
My life style as improve since this program began, I started buying healthy food and vitamins, and Boy do I feel better can’t see enough for the program glad to be part of it
Sincerely
Tony McComb
Sincerely
Tony McComb
