# 掌上12333 > Official mobile platform for national human resources and social security services. (iPhone/iPad app by The Information Centre of the Ministry of Human Resources and Social Security of PRC.) - Source: https://appshunter.io/ios/app/12333/id959435187 (this page in markdown: same URL + `.md`) - Developer: [The Information Centre of the Ministry of Human Resources and Social Security of PRC](https://appshunter.io/developer/959435186) - Category: Lifestyle, Utilities - Price: Free - Rating: 1.62/5 from 5,150 App Store ratings · 51 written reviews indexed - Age rating: 4+ - Requires: iOS 10.0 · 105 MB - Languages: Chinese - Released: 2015-02-04 - Data updated: 2026-08-30 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/12333/id959435187/reviews.md ## What is 掌上12333? “掌上12333”是全国人力资源社会保障政务服务平台的移动端服务渠道，作为全国人力资源社会保障移动APP官方服务品牌，由人力资源社会保障部统一建设，各地人力资源社会保障部门提供各地特色服务。 “掌上12333”分为“首页”、“服务”、“资讯”、“我的”四大服务栏目，支持电子社保卡的集成服务，主要提供养老保险待遇资格认证、求职招聘、社保卡查询、职业资格证书核验、社会保险关系转移等人社线上服务。 ## Key features - Pension benefit eligibility verification - Job searching and recruitment - Social security card inquiries - Vocational qualification certificate verification - Social insurance relationship transfer - Integration of electronic social security cards ## Recent user reviews (10 of 51) All indexed reviews: https://appshunter.io/ios/app/12333/id959435187/reviews.md ### 1/5 — 收不到验证码 *2025-03-26, version 2.4.2* 发了七八次验证码，一直收不到 ### 1/5 — 人脸识别能不能搞搞好？ *2024-10-10, version 2.3.9* 试了半天没成功一次！很差！对得起纳税人吗？ ### 1/5 — 怎么会这么难用 *2024-09-14* 一个部委的app，出奇的难用，扫码人社网站认证，一遍遍提示错误。但支付宝一次就扫过了。即使不和商业类app对比，和各地政府办事app 比，也是比不过的。人社的人，都在干嘛… ### 1/5 — 一直要求验证 *2024-09-13, version 2.3.9* 一直反复要求验证，差，差，差 ### 1/5 — 没用 *2024-08-20* 下载了 都什么年代了还搞怎么复杂的密码，这只是查询系统，然后每一步都要人脸识别，不是应该登录识别一下就行了吗？搞好到最后一步提示查询不到，那要这个APP有什么用，浪费纳税人的钱 ### 1/5 — 极其糟糕的用户体验 *2024-04-27* 写着为人民办实事，但为人民连一件事都办不好。实名认证及其难用，这个完全不是个例，小红书上所有人都有这个问题。连最开始的认证都做不到，真是从根本解决让人民没有任何问题。 ### 1/5 — 国家级软件太垃圾，交互设计是人设计的么？ *2024-03-30* 国家级软件就做成这样么？你们自己用了么？体验了么？这个交互你们感觉能行么？你们代表了什么？做这个软件为了什么？你们有人看反馈么？年轻人都搞不懂你们这软件，年纪大点的怎么办？查询个东西，登录一遍又一遍，返回键没有，直接退出，然后再查询，再登录，你们在干什么？拿着钱就开发这种软件？完善信息人脸识别还不行，还要在网页上登录，扫码，再人脸识别。你们在干什么？吃干饭？ ### 1/5 — 根本收不到手机验证码！！！ *2024-03-26* 四次了一次都没发验证码！ ### 2/5 — 软件缺乏人性化 *2023-12-23* 复杂的用户界面： 软件的界面设计相对复杂，对于普通用户来说不够友好。过多的功能、选项和布局可能使用户感到困惑，难以快速上手和使用。 举个例子来说我在我长辈家里帮忙弄电子社保卡，人脸识别及填写一堆繁琐的东西，光是人脸识别就1.存在延迟语音问题，明明已经做完动作，却还是提示张嘴，看似简单的程序我弄了两个小时，老人自己弄难度可想而知 我认为应该简化软件使用方法，更多普惠百姓，尤其是属于社会弱势群体的老年人，或者简化子女给直系亲属办理需要的手续 ### 1/5 — 人脸用不了，不能给个手机认证或者跳到支付宝 *2023-11-18* 无数次人脸失败，语音提示我摇头，文字又提醒我点头，我该做啥？不能找个好点的软件开发商？政府软件一个尿性，垃圾难用，一星都不值得 ## Frequently asked questions about 掌上12333 ### What does the 掌上12333 app do? The 掌上12333 app serves as the official mobile service channel for the national human resources and social security government service platform. It provides a comprehensive suite of online human resources and social security services, accessible through its four main sections: Home, Services, Information, and My. ### What are the key features of 掌上12333? Key features include pension benefit eligibility verification, job searching and recruitment services, social security card inquiries, vocational qualification certificate verification, and social insurance relationship transfer. It also supports the integration of electronic social security cards for enhanced convenience. ### Is 掌上12333 free to use? Yes, the 掌上12333 app is a free service provided by the Ministry of Human Resources and Social Security. There are no charges associated with downloading or using the core functionalities of the application. ### Who is the target audience for this app? This app is designed for individuals who need to access human resources and social security services. This includes citizens looking for employment, managing their social insurance, verifying qualifications, or inquiring about pension benefits. ### What kind of services can I find on 掌上12333? You can find a variety of human resources and social security services, such as checking your social security card status, applying for jobs, verifying professional certificates, and managing your social insurance transfers. It also offers services related to pension benefit eligibility. ## Version history (last 5 releases) ### 2.4.6 — 2026-06-12 1、优化了部分功能使用体验及性能 ### 2.4.5 — 2026-01-29 1.修复了授权登录、人脸认证等安全问题 ； 2.优化了部分功能使用体验及性能； ### 2.3.3 — 2024-03-06 1.修复更新忘记密码滑块验证操作 ### 2.3.2 — 2024-01-16 1.修复已知问题  2.优化了部分功能使用体验及性能 ### 2.3.1 — 2023-11-22 1.修复已知问题； 2.优化了部分功能使用体验及性能； ## Apps similar to 掌上12333 | App | Rating | Price | Category | | --- | --- | --- | --- | | [网上国网](https://appshunter.io/ios/app/id1438998315) | 3.7 (306) | Free | Lifestyle | | [智慧人社](https://appshunter.io/ios/app/id1049653078) | 1.2 (19) | Free | Lifestyle | | [广西人社](https://appshunter.io/ios/app/id1095538079) | 1.9 (19) | Free | Lifestyle | | [老来健康](https://appshunter.io/ios/app/id967110467) | 2.5 (41) | Free | Lifestyle | | [国家政务服务平台](https://appshunter.io/ios/app/id1462060643) | 1.5 (127) | Free | Lifestyle | | [北京人社](https://appshunter.io/ios/app/id1524637188) | 1.5 (12) | Free | Lifestyle | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*