CitiManager User Reviews

Reviews Summary

Top reviews

Great service

They were awesome when I had questions! Quick access to app and customer service.

Response from developer

Thank you for your review! We value your opinion and appreciate you taking the time to provide feedback on the CitiManager app for Citi Corporate Cardholders. In the future if you have any further feedback please feel free to contact us at citimanagerappfeedback@citi.com

No complaints

No complaints, only improvement suggestions. Really like it. Could use an analytics feature.

Failed to load

I’m getting a error “this device is jailbroken” and then the app crashes. I’ve tried deleting and redownload, no luck.

Life changing

It makes my travel life easy

Good for balance checking, not much more

The main feature this app is missing is a way to issue refunds or transfer distributions to another (personal) account. Frustrating to say the least. But if you just want to check spending, it works.

Absolute nightmare

One of the most useless apps I’ve ever come across if you ever need to change password etc. It says you need to use one of the designated special characters but when you do it just acts as if you haven’t used one. You then get stuck in a doom loop of trying to add password, user name etc. Now I will have to phone them and if this crap app is anything to go by expect their phone service to be a total nightmare too.
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Face ID never works

I hope the right people can see this review and fix the problem! For the last several months, this app has had problems with Face ID. When I open the app, it’ll show that it is looking for my face, it will read it successfully, but then it will give me an error, saying it was unable to read my face. Then, because it doesn’t use saved passwords, I have to login to my passwords on my phone on a separate app search the password and then copy and paste it. I have tried deleting the app several times, and re-downloading it and any other troubleshooting steps to try and fix the problem but it still doesn’t fix it! It’s just very annoying and frustrating that I have to go through all these loopholes just to get onto the app, please help.
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Problematic at Best

Don’t waste your time! If you proceed, plan an hour plus.

The app does not allow you to register your corporate card. This must be done on the main website. Once registered, the app would not load the pages needed to access the app. Each app data entry page I had to call for assistance. Getting through the robot assistance for a human was time consuming. Overall, I deleted the app.

Do not let the one star fool you. The review would not allow a zero star rating.
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Safe App and easy

The app is safe and easy to use. I love it 🥰

Balance

Why the app doesn’t show current balance or new statement balance.

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