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Amazing, but one issue
When it is working it helps me at school a ton. Sometimes when I connect to the VPN though, it takes makes off of the wifi and has me connected on the vpn through cell service instead of wifi and the cell service inside of school is awful.
If a developer could respond to this review and explain this problem I would be happy to hear the reason for this issue. Otherwise, amazing app and the only vpn that has ever worked for me.Show lessmalik is the best 12345348
Best VPN I’ve Found!!
At school, our administrators have literally everything blocked that we use to communicate except regular text messaging, and even then 90% of building has no service. I was sitting in class one day and none of my messages (to people I needed to communicate with, parents, people I give rides to, etc.) were sending. My friend told me to download this one. I was skeptical at first because I’ve never found a good VPN and I’ve tried since freshman year and now I’m a senior, but this has been the only VPN I’ve ever found to consistently work! I’d give it a 4.5 star rating just because there’s always improvements that can be made, but you can’t do halves here.Show lessChloe Lacourse
Connects sometimes
X-VPN seems to connect when it wants to (more consistent when using cell reception than WiFi, especially traveling from public WiFi; ie from Walmart to Starbucks to Target then to Sam’s Club & various restaurants that have open WiFi for patrons).
The X-VPN does NOT have any sort of alert/notice/notification/push that lets one know if isn’t working/has disconnected; therefore, one has to constantly check.
3-Stars because it when it works- it works! Also 3-stars because of the reasons listed above. I’d consider & probably upgrade to “Premium” but there’s not a way to find out if previously mentioned actions would be illuminated … until then, I’ll just wait & see but probably go ahead and purchase a VPN without said issues as I NEED it for my line of work (can’t have nosey-nellies(or nicks) able to view sensitive information (HIPPA, Insurance, trade secrets, etc.). You’ve been warned!Show lessSpotzNDotz
Developer Response
Hi there. Firstly, thanks for taking the time to leave a comment and show support as well. We would like to explain that X-VPN's connection quality may be affected by the local network situation. In an open network situation, such as the public Wi-Fi, the VPN may grow weak in connecting because the speed of the network is probably slow and unstable as many people share the same Wi-Fi. This may lower the performance of the X-VPN to some degree. Apart from that, we take customer feedback seriously. We truly appreciate your feedback for the notification of the VPN status, which remains a constructive suggestion for us to focus on. Feel free to contact us to share your suggestions or ideas. We will keep improving our products and services![UPDATE: Thanks!] Just a VPN that belongs in the trash can
Please also read the update after you read the original.
[ORIGINAL] I’ve used this VPN quite a bit over the last few months. At first it was fine, but after some time, it started having issues. When you first connect, it seems like it’s everything’s fine, but after you like try to load something with it, it constantly disconnects and reconnects the VPN and with the WiFi itself! When it reconnects, it still won’t load anything. I’m using this app on the 11-inch 2018 iPad Pro. And my internet is around 40 mb/s down so none of these are the problem (in my opinion.) Something to note here is I’m using a version with the ads, I usually don’t pay for premium.
December 26th, 2019
[UPDATE] I’ve received a reply from the developers on September 30th, 2021. It did get fixed shortly after my review, and still works.
I appreciate the response though! Thank you to X-VPN for fixing this!
October 1st, 2021Show lessgchgxvdvgdhxhhdjksjsk
Actually Legit
I neverdo reviews but since I always benefit from scouring thru app reviews from those of you who take the time to comment, I’m paying it forward.
I would recommend this app. For starters, it doesn’t drain your battery so it’s kind of a no-brainer, given the App is free. Plus, the only time you have to watch a 12-sec Ad is while VPN finds a ‘Protocol’ (protocol is a term for the various internet towers VPN sources any connection from).
You have nothing to lose and something to gain from it, which is rarely the case with ‘Free’ apps. Does it require occasional trips to the app? Not really, unless you (for example) go thru a tunnel or commute to a location several towns over.
It’s entirely safe—VPN’s whole schtick is privacy—in which case your identity, location, personal data is invisible to hackers. Plus, a new, auto-generated IP address is assigned to your phone each time you visit the app. Why? So that nothing gets traced back to you.
And don’t worry, this isn’t some illegal piracy or anything like that. Gone are the dreaded times when an important text or call goes undelivered! Now, if I’m in a dead zone with one bar, or data roaming is nowhere to be found, I have access to an infinite amount of Protocols. Who knew one might safely access a connection both domestically and/or overseas?
Hopefully my explanation helped clarify rather than confuse you.Show lessabbyyyyyyyy123
Great and fast VPN
It’s a great VPN for using when having trouble with secure connections and bad wi-fi it’s the only VPN I use and I say it’s great I regret not using this before when I had the same trouble with the internet connection I just started using it for a week and it’s working great as always I recommend this VPN because of how stable it is and how fast it makes apps works better and easier for everybody I used it with ads because it’s better and free but if you want no adds than you can have a free trail then you subscribe or you can have premium which is also great I hope you understand that this VPN will help with bad connections.Show lessOMG SUPER DUPER
Amazing
Okay listen so I usually never write reviews, matter of fact this is my first one. But for teens or kids who don’t have data on their phone and they want to use the school WiFi but it blocks everything like mine, this is the perfect app. My school is very strict on electronics and this allowed me to get onto Snapchat, Instagram, Twitter and multiple other apps while u was connected to my schools WiFi. If I was able to give this a true rating I would say 4.5 because u have to change the protocols in order to get the things unblocked if the default one doesn’t work. It took me a while to understand how the protocols worked but as soon as I did I was amazed. Again for kids and teens like me who don’t have phone service or data, this is the perfect app for you.Show lessjbg_duze
Xvpn lie about the device limit
On premium XVPN states UP TO 5 devices limit, which is not same as 5 device and system blocks you as soon as you add device #4. This only happens if you have at least ONE device activated and accesses from a different IP, which is a total SCAM. I bought it for my family. Sometime we go outside of home and if you sell me 5 active devices give 5 to me, not 3. I understand why you don't have a refund after the trial, because you grab the money for the service with NO SUPPORT. ShamefulShow lessOwenYS
VPN Needs “Connect on Demand” Feature
If this app had the “Connect on Demand“ feature then it would be a pretty good potentially great VPN app. However, due to the fact that it does not have the connect on demand feature I often find that my VPN is disconnected very very often. Obviously, that is a major problem and concern for someone who wants consistent VPN privacy and protection. Also, the prices for this app relative to the others in the same category are quite high. One more thing I’d like to add, is the fact that the chat option within the X-VPN app is very poor and they do not respond.Show lessMoodytime
Re-activated subscription w/I permission. Scum!
I used paid version of this app within a week due to internet lockout in Belarus that followed straight after president election. After this period I was continuously trying to unsubscribe but neither through the app nor via their website i wasn’t able to do that. Only two months after their support helped me to do that, but I want to admit that it possible to cancel only with their help on their side. I didn’t delete the app and occasionally tried to use it on my phone when internet was off and just on the same day I got billed even though that I didn’t approve any payment or any re-subscription options. They just used my card data and re-subscribe me using my card. The app is ok, but the service and attitude to the personal data is awful. If you return my money and unsubscribe me I’ll think about changing my review.
You have two days otherwise I’ll report to the police and to the bank as it’s some kind of fraud. Pavel KShow lessPkhmyl
Developer Response
Sorry for the late reply. We believe that our supporter has refunded you in the last case, and has cancelled your subscription so that it won't renew automatically. So it should not cause this time purchase. I'm not sure what payment method you used to purchase the X-VPN subscription, but no matter what method is used, the user's payment account will not be directly tied to us. For example, if a user purchases a subscription through PayPal, the user's payment account information is directly bound to PayPal instead of us. After the user sends a purchase application, PayPal will request the product order from us. After the user receives the product, PayPal will charge the user. In this example, PayPal plays the role of a reliable third-party platform in the transaction to ensure that developers will not steal user information, and the same is true for other payment platforms. So your statement that we steal your personal information and directly deduct money is not appropriate. We have no authority to collect any payment information at all, and all your transactions are protected through third-party platforms. As for your situation this time, we think it is possible that you clicked the GoPremium button inside the APP again and want to use the 7-day free trial again. But since we only provide one trial to each user, the system directly converts you into a formal purchase. Therefore, the deduction and payment process was carried out directly. Of course, the above are all our guesses, but it may actually be due to other circumstances. We recommend that you seek help from our support team at X-VPN App-HelpCenter-LiveChat. They will better check your subscription information and assist you in refunding, and they can also check out the reason you think you are unauthorized purchase. Thank you for your support and sorry for the inconvenience.
