Occasionally unable to use major crush function
Response from developer
Hi from Leo! Thank you for your feedback 💜 Do you have a screenshot or a screen recording of this problem to send to support@hily.com or in-app Live Help? It could be related to a temporary issue, but sharing more details would help us address and fix the problem swiftly. We're here to assist you! 🙌
This app uses scam like tactics
Response from developer
Hi from Kate! Thank you for your feedback 💜 I'm sorry you had this experience, and I want to help make it right. On Hily, features like sending messages to matches don't require a subscription. We offer Premium features to enhance your experience, but they should be transparent. Please contact us again at support@hily.com or in-app Live Help, and we'll try to resolve your issue 🙌
Not for me. (Would recommend Wizz instead)
Response from developer
Hi from David 💜 Thank you for sharing your thoughts. Hily offers free messaging with matches and a range of features to enhance connection. Premium features like Unblur allow users to reveal likes and other interactions. We strive for transparency with these options. You can see your matches and major crushes you received from other users in messages section. If you have more feedback, please reach out to support@hily.com so we can address your concerns 🙌
bluffing you to pay several subscription!
when contacted support they requested that i upgrade to a more premium subscription to be able to see the received likes! when i insisted on a refund they told me that apple manages the refund when apple only have an option to cancel subscription!!
also so many fake profiles…
Response from developer
Hi from Leo! Thank you for your feedback 💜 It's sad your experience wasn't good, but let me help clear things up. The Unblur feature should allow you to see who liked you, and we're sorry for any confusion with your subscription. Please contact us again at support@hily.com so we can address your concerns further. We're also dedicated to tackling fake profiles on our platform.
Bad experience :(
Response from developer
Hi from David 💜 It's sad your experience wasn't good, but we appreciate your feedback 🙌 Our app is designed for real people to connect and vibe. We're sorry to hear about your bad situationship. Please contact us at support@hily.com or in-app Live Help if you need any assistance or have any concerns.
This site is the worst!
I highly suspect most of Hily’s “attractive” female members are actually fake accounts posted by them to bilk money out of male members. I hate how they nickel and dime every little feature of the app. You have to pay separately for an “unblur” to click on a photo of woman that liked you, only to see the face of a troll, an overweight and filtered teenager, or a grandma! This site is fake. I only wish there was someway to hold them accountable and get my money back. Don’t bother with this app.
Response from developer
Hi from David! Thank you for your feedback 💜 On Hily, we're committed to creating a genuine dating environment, and you don't need money to chat with your matches. If you're having doubts about the authenticity of profiles, please report them via support@hily.com or in-app Live Help 🙌 For a refund, please contact us there as well, and we'll assist you accordingly.
Updates and improvements
Response from developer
Hi from Kate! Thank you for your feedback 💜 We're glad you noticed the improvements! The wheel feature was a fun element, and we'll pass your feedback to our team. We haven't been bought by Bumble, but we aim to keep Hily unique while enhancing your experience. If you need more daily spins, do get in touch with support@hily.com or in-app Live Help 🙌
After LIVE went down so did the app
Response from developer
Hi from David! Thank you for your feedback 💜 I'm sorry that disappointing situation happened to you. Your insights about the LIVE feature are valuable. Ads help us keep Hily free for our users so they can enjoy the free version of the app. Our moderators work 24/7 to eliminate users who violate the app's rules. Please report them so we can investigate and take the necessary actions! While we strive to make improvements, we'd love to hear more about your experience. Please contact us at support@hily.com or in-app Live Help so we can better address your concerns 🙌
Bots and baiting are rife - hard pass
Other apps do it better and are more popular, with less investment. Worth it? Only if you want to have the app data mine you. Iv deleted the app after 5 days, no real connections or leads other than ‘pay me and find out’.
Response from developer
Hi from Leo! Thank you for your feedback 💜 We're sad your experience wasn't good but appreciate your honesty. On Hily, you can chat with your matches for free. We also have several verification tools to detect suspicious profiles. If you have further concerns, please contact us at support@hily.com or in-app Live Help 🙌
Waste of time scam app
It’s clearly some kind of scam app. Everything is behind a pay wall of some kind and there are ads every few swipes. Can’t see other members profiles because it’s blurred out and behind a pay wall Can’t read messages because it’s behind a pay wall Can’t do much of anything because the pay wall jumps up and blocks you What doesn’t make sense is why would a dating app allow ads for a different dating apps on their platform? Scam that’s why! Avoid like the plague!
Edit. The development team like to call its users liars and claim that things are free, because its costs to message others regardless of text or video.
They don’t offer premium for free you have to pay for it too!
The only thing you can do is like profiles but you can’t see who likes you, can’t see the messages sent to you, can’t message others or do anything at all really because it’s ALL behind a pay wall!
Response from developer
Hi from Leo! Thank you for your feedback 💜 On Hily, you don't need money to chat with your matches or use basic features such as filters, swiping, liking, disliking, streaming, and video calls. Ads help us to keep Hily free. We strive to provide the details in a transparent manner. Can you please contact us at support@hily.com or in-app Live Help so we can address your concerns more specifically? 🙌