We All Can Be Royal
All I can say is Royal lives up to its name!!! Seriously if you are wondering whether to try this Cruise Line or Not - You Must Give It A Try !!! You will not be disappointed, I have cruised a lot of lines and I have been cruising since my early 20’s and this is definitely our favorite line - we have cruises with Royal 8 times so far and have never been disappointed- even if they cost a little more .... Trust me .... You get what you pay for .... I tried to save $100 per person once and skipped a Royal Cruise and was soooooo disappointed !! We’ve traveled the Caribbean to Alaska so far and plan on traveling at least twice per year for the rest of our lives !! We Love Royal !!
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Cruiser
Love RC as a Cruse line
Been on others and they do not compare
Recommend to anyone give them a go you will be impressed
Been on others and they do not compare
Recommend to anyone give them a go you will be impressed
Sync My Calendar!!
Why does this new Royal app NOT sync-up with My Calendar itineraries into it for this full functionality from all the work I did adding then this your full website version for my upcoming cruises?? I have already checked in. And did all my boarding eDocs, so why don’t you show the Ships daily itinerary items here as well. Guests want make plans to go to specialty dinners, shore excursions, signup for onboard activities times that don’t conflict, and we should see all fixed evening entertainment & shows or other daily activities that are always constant. Along with dining hours of operations...why don’t we???
It’s truly ridiculous that your Technology & Guest Experience Teams don’t have this all working correctly like with other cruise line company’s. Please fix, because as a Crown Platinum RCCL member, and owner of 2 technology companies, this is truly embarrassing, in my opinion!
It’s truly ridiculous that your Technology & Guest Experience Teams don’t have this all working correctly like with other cruise line company’s. Please fix, because as a Crown Platinum RCCL member, and owner of 2 technology companies, this is truly embarrassing, in my opinion!
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Response from developer
If you've checked-in, are logged in to your app, you can swipe on the home screen from the bottom up to display 'Daily Planner' detail. At the tabs at the bottom, you can touch the day of the cruise you want to explore. The app will display the ship's planned activities for the day. Refine the display by touching 'filter' and select the category or 'Show All'. Touch 'My Calendar' to display your reserved activities by day and time.
Poor app experience
The app could have been good if it used persistent storage and employed hash validations to update the content when connecting. As it was devices wouldn’t remain connected to WiFi and it trashed the functionality. Items and menus wouldn’t load, clocks stopped (ship time), calendar items sometimes notified, others not, reconnecting didn’t resolve issues, it required sign out, close app, reopen app and sign in to fix. There’s only so many times you can do this on a 19 night cruise. The content was a bigger problem with erroneous content - wrong times, wrong locations! Wrong activities.
There needs to be a master notification function. Our cruise returned to Hawaii for a critically injured passenger but the only way to notify the guests was by a Captain’s announcement which isn’t heard everywhere.
Good potential, let down by infrastructure, content management and architectural design failures.
There needs to be a master notification function. Our cruise returned to Hawaii for a critically injured passenger but the only way to notify the guests was by a Captain’s announcement which isn’t heard everywhere.
Good potential, let down by infrastructure, content management and architectural design failures.
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Great Cruise
The whole cruise was amazing. The crew went above and beyond to ensure you were taken care of. The ship was beautiful and well taken care of. The room steward (Ida) was the best ever. Our room was always clean but she was never intrusive. She always took care of it, multiple times a day, but it was always while we were out. The entertainment was always fun and there was always something to do or see! The cruise director (Elizabeth) and activities manager (Michael) kept it fun. They were always working to keep everyone entertained. The food was great. The Windjammer (buffet) was great and the waiters were very attentive. The dinning room was one of the great highlights of the trip. Our waiter (Michaelvas) was beyond exceptional. The assistant waiter (Gerard) was amazing. They both got to know us and remembered our preferences throughout the trip. They knew what you wanted before you could even ask for it. Are true believers in Royal Caribbean now and will be taking many more trips!
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Works like something like this should
I was a little skeptical at first having had bad experiences with certain “apps” that don’t do more than just take you to the company's website. This app was great though! Useful, very few glitches, intuitive. I have a few suggestions if anyone at RC is reading this: (1) ability to add custom events to your calendar (eg spa treatments so that you aren’t woken up by the spa calling on the day of your treatment because you’re late), (2) speaking of, spa treatments syncing into the calendar, (3) order room service from the app, (4) make on ship calls (or messages!) from the app (guest services, stateroom attendant, etc.), (5) be able to view and purchase your photo packages from the app, (6) interguest messaging and/or calling, (7) alarms and/or notifications reminding you of your appointments or other important information. Thanks for the great app!
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Excellence
We just returned from a cruise aboard Enchantment of the Seas. We loved everything about this cruise out of Galveston Texas. We particularly liked the smaller ship as there were not as many people. The entertainment was outstanding and we loved the comedians as well. We purchased “the key” and found it worth the added cost. We are not heavy drinkers or gamblers but enjoyed the simpler things this ship had to offer such as the climbing wall, walking track, and fitness equipment. The solarium and pool areas were great as there were abundance of lounging chairs. We have cruised twice before with another cruise line and was so disappointed with lack of room to accommodate guests that we almost didn’t book another cruise, we are thrilled we did. This app is very helpful when aboard ship! Thank you!
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Menus not updated
Maybe I’m asking too much, but the menus are obviously not current as there is a dinner menu for night six of my five night cruise that leaves in 10 days. I’d like a comprehensive drink menu (with which bar I can get them at), a full listing of bars (Viking Crown Lounge not listed - and it’s my favorite) and one with hours that correlate to my cruise, not the cruise the ship is on now. Please a list of actual show titles. Surely you know what will be on the main stage. Adding activities now would be great so we can spend our ship time DOING activities instead of adding them to our calendar. Happy the app is an option on our ship, but it could be better. Still, so looking forward to two full sea days - and visiting Bermuda.
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App
App stopped functioning on 5thday if cruise
Folio Account mode was dysfunctional showing same balance despite expenses made
This made my position difficult as I needed to go to guest relations frequently and get a written statement of my account rather than finding my finance position on line via App
Ana at guest relations tried to help and restore the functionality of the folio
She called a second opinion team member who couldn’t solve this issue either
Folio Account mode was dysfunctional showing same balance despite expenses made
This made my position difficult as I needed to go to guest relations frequently and get a written statement of my account rather than finding my finance position on line via App
Ana at guest relations tried to help and restore the functionality of the folio
She called a second opinion team member who couldn’t solve this issue either
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Doesn't work since the update
It was quite good before the update and I could add things to my itinerary while on holiday. Now I've updated it (halfway through my cruise) and it doesn't work at all. I keep getting a very annoying "Sorry, we hit a snag. Try again later" message.
Very disappointing. I wish I hadn't updated it.
Very disappointing. I wish I hadn't updated it.
