dragy Connect User Reviews

dragy Connect
dragy Connect
Harbin Qirui Technology Company With Limited Liability.

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Leave a Review dragy Connect
  • Dragy needs to be fixed !

    First thing the leaderboard won’t open and its too slow to load and sometimes tells No connection also the user won’t be back + the app is soooo slow to load ,, i hope very soon to fix these issues.

    Developer Response

    Thank you for your feedback! We've continued to deploy optimizations, and everything should work fine now. Please attempt logging out and logging back in after a couple of minutes. Please avoid uninstalling the app to prevent data loss. Kindly contact support@godragy.com for further assistance. Thank you for your support!
  • App used to be ok now it’s garbage. Alibaba CDNs for content is the problem

    Just like the title says, huge problems with their Alibaba CDN usage. Most US providers block that content due to security issues which is why the app has so many problems working now.

    Developer Response

    Thank you for your feedback! We've continued to deploy optimizations, and everything should work fine now. Please attempt logging out and logging back in after a couple of minutes. Please avoid uninstalling the app to prevent data loss. Kindly contact support@godragy.com for further assistance. Thank you for your support!
  • Works great when it works

    Constant issues connecting to leaderboards or viewing performance reports. “No internet connection” errors when I’m definitely connected to the internet. Hardware works great, app is not functional most of the time.

    Update; Been over a year and they’ve done nothing to fix the issues. App is becoming unusable/pointless. Leaderboards no longer work. It’s a real same such a great product is going to fail because of the app.
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    Developer Response

    Sorry for the inconvenience. We did our server maintenance earlier this week and the app cannot get connection to the server during that time. Now everything works normally. If the problem persist, please kindly contact support@godragy.com for further assistance. We appreciate your support to Dragy!
  • No connectivity?

    Same issue as the original post. This will be a great tool if it worked properly.
  • Connection

    Fix you app it tells me “no connection” when I try to look up other peoples times. My internet connection is good, there is something wrong with your app.

    Developer Response

    Thank you for your feedback, we are sorry for the inconvenience it may caused. Would you please contact support@godragy.com, so that we can help with the warranty service? For your information, Dragy's operating temperature range is -10 to 60 °C (14-140 ℉), charging range is -10 to 45°C (14-113 ℉), please make sure that don't leave dragy outside when not using no matter winter or summer, the extreme temperature may cause unexpected battery failure. Do not leave Dragy in any place exposed to direct sunlight, such as a vehicle dashboard or a window sill, or exposed to high temperatures such as a vehicle parked in the sun. Doing so may cause the lithium-ion battery to leak. Do not leave lithium-ion batteries near a heat source, such as a stove. Doing so may result in overheating, explosion or fire.
  • Needs improvement

    Very laggy when trying to load leaderboards. Randomly signs you out of account. This app needs to go back to the drawing board, great idea, cheap and terrible execution.
  • Completely Dead

    Servers have been down for weeks. No customer service response, whatsoever. No one is able to upload runs, login or view leaderboards.
  • Leaderboard

    Leaderboard does not work on any device

    Developer Response

    Thank you for your feedback! Would you please contact support@godragy.com and offer more details to help us address the issue? Would you advise your phone model and send us a screen record to show the issue? We will have our development team to look into this issue and get back to you ASAP. Thank you for your support!
  • Leaderboards no longer working

    Guys… This app used to run flawlessly! Now? Leaderboards don’t work. System assumes its user error or internet connectivity issues. This is not the case. PLEASE fix this. This is the preferred GPS system chosen by some of the biggest companies and drivers in the world. Let a little Joe Schmoe advise to you, FIX IT! We like leaderboards. The used to work so well! Out of nowhere, errors. Please don’t stop until you fix this.
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  • Fix the leaderboard

    App hardly loads when checking the leaderboard, haven’t seen any improvements in over a year on the app.

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