mo.ride User Reviews

Top reviews

Useless

This app was working for a while, until i cannot connect to the m unit anymore, I even emailed their support, I have been waiting for month without a reponse. Very dissapointed m-unit are not the cheapest product out there but works like it is.

Response from developer

Hi APascku,Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly via this email app@motogadget.de Sincerely Kim

Black white screen

Everyone I open the app I just get a black white screen.

Response from developer

Hi ntanders11,Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience with our mo.ride app. As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again. Drop our app team a message at app@motgadget.de to let them know all the details and we promise you we’ll tailor a satisfactory resolution for you. Sincerely Kim

Still can’t get customer service to my issue

No choice but to continue to provide reviews consistent with my experience. Quite sad as I’ve purchased motogadget aluminum grips, signals, motogadget m unit blue, etc. No one gets back to me with a solution via the chat support. Issue: won’t pair to my iPhone (and yes I’ve turned Bluetooth on).

Response from developer

Hi, we appologize the problem. A developer will contact you via email within the next days.

Top of the line

Motogadget is wonderful !! Thank you guys for your brilliance and hard efforts to continuously progress in your products !! Can’t wait to show you what I did with my old Honda that I restored. Almost finished !!

Great app but could be better

Great app but the dash could be better. I don’t have a speedometer on the bike yet, and I’ve tried to use the mo. Ride app for speed but it’s not reliable. It doesn’t always display gps speed

The best

I can control everything from the app.

82 Yamaha

Has allowed me to continue to enjoy my 40year old bike by adding more eectrical reliability and modern features and functions

Superb Hardware Below Average Software

When you buy a Motogadget hardware you will experience and see the superb German engineering, but then the software is weak and below average, they have got a great service when it works but lately when I launch the app it just gets stalled in a white background and won’t launch.

Response from developer

Please update to the latest version 1.6.

New Technology on Old Motorcycle

Love being able to keep track of maintenance, my trips, and monitoring the electrical system.

To make the app truly 5 stars, they should implement a digital speedometer / dashboard. GPS, battery voltage, turn signal indicators, and speedometer all in one place would be awesome.

Response from developer

A new Beta version provide all those features already. To join, follow this link: https://testflight.apple.com/join/Hf5zHaac

Registration issues

Always a problem trying to register. Says try later. Well been trying for months and doesn’t work.

Response from developer

No known issue from our side. A possible reason can be the use of a VPN connection or phone settings.

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