N
If I could give this app zero stars I would, I couldn’t even sign up cause it said my connection was bad and when I tried to login it wouldn’t let me saying that I had the wrong password, so when I went to reset it it said I would get an email with my password I did this 3 time and still no email, y’all are real fake for that. If your gonna make an app make it accessible to all and actually usable.
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Response from developer
Thank you for submitting your review. We are sorry to hear that you were not able to register your account on the app. We recommend updating the app so that you are running on the latest update. If updating the app doesn't resolve this issue, please reach out to us at fossilq@fossil.com for further assistance.
Please update the app...
It’s old, notifications won’t work unless the app stays open and I need to re-pair my reveler all the time to get it to work.
Why would I buy a new Fossil product when the one I have has lost support so quickly?
Why would I buy a new Fossil product when the one I have has lost support so quickly?
Love my Fossil Q
I have no issues with it. I love that it tracks my steps and sleeping habits. Specially love that I’m notified when I get a texts or calls from my loved ones that I set up on the app. I have my phone on silent at work, so it works awesome for me. I fell naked if I forget to put it on when I’m in a hurry. Wish it did a little more, but very happy with it. I bought 3 of them. One for myself and my kids. My batteries are free for life. I just take it in and they change them out no charge, so I don’t know why someone is saying they have to 20 dollars for them and they last for months on end 🤷♀️
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Not able too even sign up
Have been doing everything I can think of to try and sign up however it still says I have a weak or no connection I would enjoy if I could get some clarification since 1 hour searching support did not do anything
Works well after uninstalling and reinstalling app
Update 2: Okay, I have moved back to my Misfit Ray. Uninstalling and reinstalling the Fossil Q Legacy app did help, but not for long. It was quickly back to losing connection with my Dreamer. I really like the hardware, but the software just doesn’t work.
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Update: Since the developer was so kind to respond to my original review, I decided to take a look back at other reviews and responses and noticed a suggestion that works for me. It was suggested to uninstall and reinstall the Fossil Q Legacy app and go back through the setup process. I did that two days ago and it maintains a much better connection. I’ve had to open the app a few times due to the occasional disconnect but it is much much better now. Upping my rating.
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Original review:
I love my Misfit Ray but it is super limited when it comes to notifications. Queue the Fossil Dreamer. It looks really nice. I was too excited to know that not only could I get phone and text notifications, I can get calendar reminders and a whole lot more (although some todo app notification would be nice).
Here’s the problem, when it works, it’s awesome. Most of the time, though, it doesn’t. It’ll lose connection and you have to open the app to reconnect. I have done resets, power offs, and firmware updates. Nothing fixes this. And if you’re like me in that you keep you phone completely silent with not phone sounds or vibrations, this causes you to miss calls, texts, and anything else you want to be notified of because the app disconnects and your Dreamer/Reveler simply sits pretty on your wrist without a shudder.
I like the simplicity of armbands without screens. I don’t want to tap away at my arm. I just want to be notified when my phone is receiving a message or call that I’m interested in. I thought this was a solution, but the Misfit Ray and it’s accompanying app work much better.
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Update: Since the developer was so kind to respond to my original review, I decided to take a look back at other reviews and responses and noticed a suggestion that works for me. It was suggested to uninstall and reinstall the Fossil Q Legacy app and go back through the setup process. I did that two days ago and it maintains a much better connection. I’ve had to open the app a few times due to the occasional disconnect but it is much much better now. Upping my rating.
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Original review:
I love my Misfit Ray but it is super limited when it comes to notifications. Queue the Fossil Dreamer. It looks really nice. I was too excited to know that not only could I get phone and text notifications, I can get calendar reminders and a whole lot more (although some todo app notification would be nice).
Here’s the problem, when it works, it’s awesome. Most of the time, though, it doesn’t. It’ll lose connection and you have to open the app to reconnect. I have done resets, power offs, and firmware updates. Nothing fixes this. And if you’re like me in that you keep you phone completely silent with not phone sounds or vibrations, this causes you to miss calls, texts, and anything else you want to be notified of because the app disconnects and your Dreamer/Reveler simply sits pretty on your wrist without a shudder.
I like the simplicity of armbands without screens. I don’t want to tap away at my arm. I just want to be notified when my phone is receiving a message or call that I’m interested in. I thought this was a solution, but the Misfit Ray and it’s accompanying app work much better.
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Terrible
I have to pretty much correct the time on the watch thru the app synchronization bullsh.. weekly. It almost NEVER has the right time. It’s truly absurd. Truly. Why even have a watch??? The app is useless and I’ve removed devices and did app updates and all kinds of crap.... Still doesn’t tell time most days....
I wish the sales guy would of never pushed the watch on me... Major mistake.
IT DOESNT KEEP TIME IN THIS DAY AND AGE..... wow
I wish the sales guy would of never pushed the watch on me... Major mistake.
IT DOESNT KEEP TIME IN THIS DAY AND AGE..... wow
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Response from developer
Thank you for submitting your review. We are sorry for the issue you are experiencing. Please be advised, our Legacy Hybrid's have a separate battery that does not sync with your phone. Please email us at q@fossil.com and include pictures of what you are experiencing so we can further assist.
Junk!
I received this item as a gift from my mom. It has never worked right, disconnects, won’t reconnect and does not accurately record any info for anything. Lame. Disappointing, too. I’m a big fossil fan. Or was. This is the cheapest device EVER.
Dumb
Just received my Fossil watch and was instructed to download “Q” - however when I tried to pair and selected “Smartwatch” the app said I had the wrong application while showing the “Q” app. I paired with the Fossil app but so confused. Just a watch at this point — doesn’t seem to synch with my other step apps.
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Response from developer
We are sorry to hear of the issue you are experiencing! Please email us at q@fossil.com and include the style number of your watch (located on the back of the watch, FTWXXXX) and the specific iPhone you have so we can further assist.
You missed a sale !
You missed a sale, cuz your app is not up to date ! Last update, one year... wow...
SMARTWATCHES
I have 2 Smartwatches and they both STINK. DO NOT BUY ONE! Way too much work to get them going and to stay connected. Don’t buy save your money for a really smart phone. Also I was overcharged by $50. A real ripoff.
