Doctor Anywhere User Reviews

Doctor Anywhere Pte Ltd

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Pops up system notifications for ads

My health insurer is using this service for providing health care. This app is necessary, in order for me to access the service.

So sending system level notifications, advertising discount vitamin pills, is abuse of the situation. I feel very strongly about that.

Petey_808

a year ago

Not sending OTP

Tried this and resent OTP multiple times but it’s not sending OTP

Ajayjam

a year ago

Response from developer

Dear Our Valued Customer, We sincerely apologize for this inconvenience. Could you please send us the details of your account to askus.th@doctoranywhere.com so that we can further check this for you. Thank you very much for choosing doctor anywhere.

Worst experience

The doctor talked with me just about 5 minutes and rushed to diagnose me without properly explanation. After that he just told me to go to the clinic and hang up !!!

N' minion

a year ago

Didn’t get medicine

They deleted their old app “Raksa” to order medicine. So I paid a doctor to give me prescription to review medicine. App doesn’t notify of each message a doctor says, the doctor closed the chat. I never got any medicine, the only note says “wait till tomorrow”. What a stupid app , bring back Raksa

hyperzx

2 years ago

Response from developer

Dear Our Valued Customer, we sincerely apologize for this incident. Could you please help send us the details of your Doctor Anywhere account and the consultation ID to askus.th@doctoranywhere so that we can further check this for you. Thank you very much for choosing doctor anywhere.

Expensive medicine and feee

The Raksa app was taken by Docteranywhere and the cost of medication and the few for making an appointment with softer is very expensive than before even I had to order the same medication but the cost is big different from Raksa.

Mayom_maxim

2 years ago

Forces you to buy prescription only from them

Both Guardian and Watson said they cannot fulfill the Dr. Anywhere prescription. Turns out you can only buy the medicines from Dr Anywhere via their app, and not from any retail chain. They do not make this clear at all at the time of onboarding. So 26 dollar fees look cheap till the medicine bill hits. The Guardian pharmacist said that they do not accept Dr Anywhere but apparently do accept some others. I will be sure to try the others out next time!!

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FurryMaineCoon

2 years ago

Response from developer

Dear our valued customer, we sincerely apologize for the inconvenience caused. Could you please help us send the details of your medication so that we can know the reason of rejection from the pharmacies. You can help us send the details to askus.th@doctoranywhere.com. Thank you very much for choosing doctor anywhere.

Not satisfied

This app is not really helpful. I have been trying to log in but really unsuccessful.

Sterne08

2 years ago

Needs time zone on appointment time.

It would be helpful to have the time zone on the appointment time in your app calendar, or clearly state that booking times are for your current local time.

Booked while using a VPN from overseas to get the Singapore app, and it is not clear whether you are booking for Singapore time or local country time. I thought I was booking to take into account the one hour time difference to Singapore, but when I logged on for my appointment, it wasn’t for another hour.

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All Nicknamez Taken_4258973

3 years ago

Appointment slots

I had so much trouble trying to select an appointment. Everytime you select an appointment and proceed to payment, at the last page when you proceed and confirm payment it says the appointment is no longer available. A timer should be put on the appointment you select so no one else can select it while you are making payment - as opposed to the appointment made available to everyone and whoever pays first gets it.

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TammieTan

3 years ago

App doesn’t work

I’ve tried multiple times to log in and I always receive an error message “Something went wrong. Try again later” Very disappointing

bethani384

3 years ago

Response from developer

Dear Our Valued Customer, we sincerely apologize for this incident. Could you please help send us the details of your Doctor Anywhere account to askus.th@doctoranywhere so that we can further check this for you. Thank you very much for choosing doctor anywhere.