Very hard to use
I’m a great tech person and don’t struggle with a lot of apps, phones, computers, etc. But find the app very frustrating as a brand new client. Main problem is you can’t edit foods properly into your daily schedule. Edit the schedule enough, remove times that aren’t used? What’s the use really?
Can’t view previous measurements.
App constantly logs me out and the auto password doesn’t work properly.
Pretty poor and not much use having it when being a client. Needs a lot of work
Can’t view previous measurements.
App constantly logs me out and the auto password doesn’t work properly.
Pretty poor and not much use having it when being a client. Needs a lot of work
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Worthless app
One of THE MOST UNMITIGATED pile of crap apps I’ve ever used! You should be allowed to do EVERYTHING from the app. ie: change shipping address, change credit card info etc!
I’ve absolutely had it with how non user friendly this app is that I put my final order in and NEVER ordering their products again. I have brought these concerns to the company 2 years ago.
I’m done! GOOD RIDDANCE! You lost a customer because you obviously don’t listen to the ideas of your consumers.
I’ve absolutely had it with how non user friendly this app is that I put my final order in and NEVER ordering their products again. I have brought these concerns to the company 2 years ago.
I’m done! GOOD RIDDANCE! You lost a customer because you obviously don’t listen to the ideas of your consumers.
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Stuck in Portuguese
My app is stuck in Portuguese and food logging is limited and not user friendly Apparently future updates will fix issues
Language
It makes the app download only in German. Cannot changed the language settings (it doesn’t exist). I’m not even from an European country...
App won’t open
For the last year, this app has worked okay. For the last 2 weeks, I can’t even open the app before it kicks me out. I’ve tried removing app (and lost all content and info) and reinstalling.
DISAPPOINTED
As a new user of the Isagenix system, I must admit I was disappointed with some basic issues with the app. While the weight record shows progress, the body measurements only hold the latest results. I've had to set up a spreadsheet to keep an accurate record. There is also no provision to change the time of the existing pre-programmed items in the Daily Schedule. Items have to be reentered to set up an accurate time. These are quite basic improvements and I note that I'm not the first to suggest them!
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From one UX developer to another
I have worked on developing mobile apps before and this one needs a lot of work. For starters, and this hasn’t been fixed for many months; once you begin editing your lifestyle rewards by adding more product, you can’t go back into the lifestyle rewards tab. It disappears. Very bad customer experience because you have to close out the app and log back in. Another thing, you shouldn’t have to choose a flavor or packaging in a drop down when there’s only one option. Search also needs a lot of improvement. I search the exact name of a product and it doesn’t come up. I suggest adding more images to the product pages, it definitely enhances the appeal. Another thing that is a huge pain point is that it logs you out of the app every so often, makes you re enter your password because the log in “expires”. This is something that people use every day. Saving log in and Face ID should be basics. No other app is like that. Overall I like the appearance of the app and it’s fast, it just needs some of these improvements. Thanks!
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Save my login!
The app is good ish. But for something you’re going to use all day, why bother with expiring auth tokens and constantly needing Face ID to log in? This isn’t a bank app. There’s no reason for such a high level of security. Ideally, I would just open the app and see my stuff. But it constantly logs me out and sometimes makes me even re-enter my password. This is fundamental stuff compared to the rest of the app.
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Several Bugs in Basic Features
This app is a great concept, but in reality it is hard to use and very limited. I’ve only had it a couple of days and already have found that it pales in comparison to just about every app I use. It’s majorly hard to delete a food once you’ve entered it, and sometimes it won’t delete at all. You can’t adjust times on a daily basis; the times are set and you can’t vary them from day to day. It seems you have to jump through too many hoops to enter a food. I am really excited to start using Isagenix as I know several who have had major success with the program. I just wish I could easily enter and track my food without so many limitations. I might start using my Fitbit app and forget this one. Too bad.
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Response from developer
Thank you for your honest feedback 🙏🙏😇 I will take that back to the team and this will be an important part of our redesign for next year. If you have specific things that you definitely wanted, please feel free to reach out to our Customer Care and let them know you have talk to the IsaLife app team here, and they route the info to us. Thank you again.
Needs work
Cleanse day keeps changing. Unable to manually log activity. Sync to apple health doesn’t work.
These are fairly basic functions that should be addressed.....
These are fairly basic functions that should be addressed.....
