Gate.io User Reviews

Top reviews

Earn extra

Was able to earn extra crypto through the lending option

Seems good

Lots of good features and the simple earn function is awesome

Horrible Application

Can’t login because lost my google authentication and when I try to reset/remove it, it asks me to upgrade KYC which can be done after logging into account.

Response from developer

We sincerely apologize for any inconvenience caused by this issue.We are genuinely committed to assisting you in resolving the issue.Kindly submit a request via email at support@mail.gate.io, in which our support team will assist you in resolving your issue. You can also provide us with your UID or ticket number if you have submitted one.Your understanding is highly appreciated.

5star

No1 exchange

Crypto Made Easy

Easy to navigate app with huge range. No need for any other.

Awful customer support

They have the worst customer support, awfully slow response, I submitted a support ticket hoping to get some help but only had one response after a few days. If anything goes wrong don’t expect anything support from them.

Response from developer

We are very sorry for the inconvenience caused to you and understand the frustration caused to you by the delayed response. Your feedback is vital to improving our services. We will take your suggestions and constantly monitor and improve our customer support services. Please kindly provide us with your Ticket number, so that we can check for you and keep abreast of the latest developments of your issue. Thank you for your understanding and support!

My choice of crypto

app is getting better maybe better than other leading exchange, lot of coins

Feedback

not recommend

Response from developer

We apologize for the inconvenience. Your feedback is valuable to us, and we are committed to improving our services. is there anything we can do for you? please provide your detailed issue to us via support@mail.gate.io for further handling. We are here to help you and are committed to resolving the issue as quickly as possible. Thank you for choosing our platform and for your patience in addressing this matter.

Trash

Poor app, poor service!!!

Response from developer

We apologize for the inconvenience you've experienced. If you have any questions, concerns, or require assistance, please do not hesitate to contact us via email at support@mail.gate.io. Our support team is here to help and will respond promptly to address any inquiries you may have.

Great

Good

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