Zeno Travel User Reviews

Top reviews

Crashes

Current IOS software and won’t load past face recognition screen

Not Good.

One of the most unreliable apps I’ve ever used the expense matching is nonexisting. It seems every two weeks you have to re-login. Once in the app it needs a 4 digit pin but I’ve never had to use that again. I would not recommend this app to any company there are better options out there.

Response from developer

Hello, thank you for reaching out and providing this feedback. Are you still experiencing this issue? If you are, can you please get in contact with your Travel Management Company directly to investigate if you use our app for travel? Or your Expense Account Manager if you use our app for Expenses. If required, they can initiate a Zendesk ticket for more in-depth investigation.

Doesn’t work

It’s doesn’t work. It’s forever spinning and cannot find flights.

Response from developer

Thank you for reaching out and providing this feedback. We're sorry you've experiencing this inconvenience. Can you please get in contact with your Travel Management Company directly to investigate what's happened. If required, they can initiate a Zendesk ticket for a more in-depth investigation.

Review

Regularly seems to be impossible to log in to this app. The monthly requirement to change your password is diabolical, where it seems to rejects password changes just to make your life difficult.

Response from developer

Thank you for reaching out and providing this feedback. We're sorry you've experiencing this inconvenience. Are you still experiencing this issue? If you are, can you please get in contact with your Travel Management Company directly to investigate if you use our app for travel? Or your Expense Account Manager if you use our app for Expenses. If required, they can initiate a Zendesk ticket for more in-depth investigation.

Slick

Very much like the apps I’m used to for leisure travel, it’s the most user friendly business travel tool I’ve come across.

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