MagIQtouch User Reviews

MagIQtouch
MagIQtouch
Seeley International Pty Ltd

Top reviews

Missing important functionality

Just installed the app ok, but cannot switch from Program to Manual mode an vice versa?

This is important for i.e when at home the unit is in Program mode, but when away for a few days need to change to manual mode and i.e 16 degrees so the house does not cool out too much. When on my way back to the house require to switch from Manual (and 16 Degrees) to Program mode, to be warm upon arrival.

Please respond!
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Response from developer

Thanks Zap for the feedback. It makes sense, will communicate to the developer team and hope to add this function soon.

App and controller not connecting

After the latest update the controller or the App will no longer connect. I now have a system I can no longer use remotely. What a waist of money this system was. Very disappointed by Seeley!

No good since update

Was a good app until the last update. The command progress bar is gone and it takes multiple attempts for a command to work. It also loses connection to the controller. PLEASE FiIX!

Response from developer

thanks dggdyjc, yes, we have removed the loading bar, because now if you were able to open the app and landing on the main operation screen (where set temperature could be changed), it means the app was able to connect to the system and changes made in the app will go thru, therefore, we no longer need the loading to indicate if the command is executed. please try this, make a change in the app, and close it right after, and wait for 5 mins or so , then reopen the app, the app should reflect your last settings which means it has been synced to the wall controller. but there is a change that the change will not synced to wall control from app, that is if the wall control is down. (i.e. power down or wifi signal is down). Please let me know if any other concerns or feedbacks, thanks

It is ok, but needs improvement

It does the job but it’s clunky. It can’t handle multiple multiple instructions seamlessly. You can’t quickly browse through the zones, turn them on and off, adjust temperature, etc. It only works if you submit one change at a time. I don’t know if it’s the app or the inferior computer running the heater/ac.
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Update no good

Ever since the update there is no bar at the bottom to show if the command has gone through. It takes a good 5 times to get a command to get through. The old app was much better.

User friendly app

Great app to manage Aircon. Recent update was fantastic. Happy with customer service.

Reasonable

Reasonably functional but I would like to see the ability to manually drain and or flush the tank added to the commands list along with the return of the wifi command process bar so that when I change a setting while away, I can see the command being sent and accepted/failed etc. There used to be a command processing bar at the bottom of the app not that long ago but now I have no idea whether the system has received the command or not. Otherwise it’s not bad.
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Multiple units

The app can’t handle multiple units.
If you have multiple units, you require a Wi-Fi interface on each of the units and a different user email to sign into each of them, so in larger residences, where you could have two systems, e.g. upstairs and downstairs you can’t control both without logging out and logging into the other. Very annoying.
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App doesn’t login to the system

After the latest update I can’t login to the system, I tried resetting password and also log again in to the wall controller. It says “cannot connect to the system, please check your wall controller “

Very limited functionality

Same interface as the controller which works ok as a remote control.
Does NOT work with Siri, Google Home or Alexa. The cost of the wifi module is very high in relation to the functionality provided. Other third party thermostats (which are not compatible with Braemar) are cheaper and offer much more versatility in that they can be voice controlled via Google home etc. having the ability to voice control via home assistant means you can turn on and off your thermostat without having to reach for a phone. Would get 4-5 stars if Google home functionality was available.
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