ChrisS
I love this secure vpn
Can’t get money back!
Hotspot
It’s quite alright
Scammed a year subscription saying its monthly
But the main issue was that I signed up for a monthly subscription at $4.99/month then 3 days later get a $80 invoice from Apple for a full year subscription. Since I only needed this for 3 weeks the monthly option was perfect but these cheeky developers automatically sign you up for a year. I’ve asked for a refund and will see what happens.
Happy enough with the product for use while on holiday but very very unimpressed that they trick you into an annual subscription.
2-3 stars for the product, -5 stars for being scammed an annual subscription when their pop up page listed the monthly price.
So you get a 1 star until I get my $75 refunded. If your customer service is good, it’ll go up to 5 stars for a decent product and good customer service. If not, 1 star for advertising trickery and poor customer service.
Response from developer
Hey Soul, thanks for your feedback, maybe we need to make it clear about our annual subscription, sorry about the confusion. Could you email us your situation to support@hotspotvpn.co we will refund you and give you three month premium membership for free. Thank you.
It’s slow
Great app
Response from developer
Thank you very much for your support!
Rapid Battery Drain
Battery lasted all day with constant use of phone until I started using this App and since deleting App battery is back to normal.
Response from developer
How could you know is our app drain the battery? Please let us know. You can send email to support@hotspotvpn.co We’d love to help. Thank you very much.