Malouf Base User Reviews

Top reviews

Needs a little bit more work

Siri can only do preset commands by the manufacturer, but it should also be able to do preset commands maybe I don’t want 0G maybe I want another pre-set command by using Siri . This should generally be more shortcuts and shortcut flexibility, like running the massage through shortcuts . For the price I pay for the thing I’m surprised it doesn’t have it.
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No dual Forte mode

Garbage app. Can only control the right side of the split head bed. No option to setup the left hand side of the bed. Sticking to the remotes that came with the bed.

Became a little glitchy in the last year

Update - resetting network settings on my iPhone seems to have resolved this issue.

This app worked great for a while. I’m not sure if it was an app update or iOS update, but the app is now a little glitchy with my S755 bases. If I leave the app open after using it, then try to use it again a few minutes later, the base doesn’t respond. I have to go back to the app landing page, select the bed again and then the app works again. First world problem, but nonetheless frustrating.
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Very poor app

Not much works correctly and what does work is full of glitches. It’s sad to think that some companies consider this to be production ready apps.

Doesn’t work, little to no Support

This app doesn’t work if you have a Malouf split king bed. It will not recognize the other side of the bed. Spent $5k and only get 75% of the functionality they claim their base has!

Inadequate app.

Connection to base often lost, but works fine when connected. Siri commands do not show up in my app. Frame is the M455 so no idea why they are not available. Tried reinstalling app and/or base setup but neither works.
Probably just use supplied remote. So far works okay.

Bluetooth connection

I just purchased the M455 Malouf adjustable frame. The frame works great with the remote control that came with it.
I downloaded the app for my iPhone but it will not sync to my phone nor to my wife’s phone.
I don’t know it’s the app or the bed that is the problem.

4 star for iOS, 0 stars for Apple Watch app

The watch app simply doesn’t work on my Apple Watch 6 or Ultra watches. Says “Your iPhone is not responding. Open the app on your phone and try again.”

Did that. Rebooted both devices. Uninstalled and reinstalled apps on both. Same message each time.

Main app works okay. A little clunky to set up for split bed (after choosing model for your side of bed you have choose model again for other side as if you might have two different models).

I’ve had to delete and reset my setup about monthly for the last two years.
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Never works

It constantly loses contact with base making this app useless. Snore detect is also sporadic.

Can’t pair remote AND 2 apps on different phones

We have the remote paired with the bed, I also have the app on my iPad so I can adjust from there. My husband also has the app on his iPhone, but it won’t pair! Is there a limit to how may apps can be paired to the same bed? If so…very dumb!

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