LA Marathon organizers should be ashamed of themselves
What a waste of time and an embarrassment for whoever decided to choose this platform for the LA Marathon. As the other reviews indicated, it was incredibly difficult to create an account, as the date of birth options weren’t readily available to input. After all the headache of creating an account and adding my wife so that I could track her, the app didn’t track her for a second of the race. LA Marathon organizers, you should know better than to choose this as an app. Just look at the reviews. You should be ashamed.
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App tracking doesn’t work
The app tracking initially worked, when my friend was at the LA marathon start line. It then crashed and didn’t show his progress at all. Everyone else I spoke with at the race had this same problem. Even the split time tracker crashed during the race. Caused us to miss our friend and we couldn’t cheer him on along the course.
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Frustrated BEYOND
Worst app EVER!! Tried to track my husband during the 2024 LA Marathon and it STILL has him only at the 25K and I’m already home with him 😒. This is such a frustrating app because I needed to know where he was so I could be there for him at the end. I really hope they either fix the app or move onto something better for next year! Deleting and I hope I never have to reinstall this garbage app!!!!!!! 😡
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The worst app
Been spectating marathons for some time now and this was my first year cheering on friends at the LA Marathon. Also the first time using this app. The app kept crashing. Within 30 mins of using, the app stopped working. I couldn’t track any of my friends. Disappointed that a big marathon as LA would use such subpar app. There’s various apps that exceed performance. Being able to track friends esp at multiple mile markers is what makes the experience truly special. Can’t relay at all on this app. Even now I can’t pull up results. What a joke.
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Needs improvement
Your predicted time and predicted clock time are reversed and your predicted ETA is wrong because of the reversal. Your app loads very slowly. I think you need surge servers on Saturdays and Sundays when your usage goes up due to various races. Also, cell networks get swamped around marathons. You may want to consider ways to make the runner tracking work with low data speeds since that is what people looking for friends may be checking. Good luck with the app!
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Attempting User
This app is the worst app I have ever downloaded on my phone . My son has participated in many marathons and this has to take the cake for the most useless tracking app I have ever seen …., and to think this LA Marathon is from the tech mecca of America ?! You gotta be kidding !
Not very useful
I have a friend in the LA marathon and I was able to track his splits, but he is an Elite Runner and I wanted to see how he matched up to the leaders of the race. His time 35 kilometers into the races was a whopping 50 seconds ahead of the “first place” runner according to the leaderboards, but my friend wasn’t showing up on the leaderboards. I tuned into the livestream to see if he really was that far ahead, but he was not anywhere near first place.
It doesn’t update all of the runners and it’s just so odd that the LA marathon decides to use their own app that barely functions compared to others.
It doesn’t update all of the runners and it’s just so odd that the LA marathon decides to use their own app that barely functions compared to others.
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OMG - has anyone tested this?
Unable to even sign up as the registration requires a birth date but the drop down to provide it doesn’t work. To confirm the password doesn’t scroll or open the keyboard hoping I would be able to perform that function so the error on the birth date would function. No such luck and to have the LA Marathon with thousands of participants and millions of observers, how embarrassing. But not surprised as the city seems to fail with everything else.
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Do something about this app
Insane that this is THE APP for long distance race tracking. Please pay for someone to clean this up. It’s impossible to sign up from a mobile device. You need to go on a computer/mobile browser and use active experience/ active passport sign up link.
La marathon tracking
I really want to give this App a hundred negative stars
It required me to enter a gazillion details about myself and then required the runner to approve my tracking request
After all the drama it did not track the runner at all
In the past I have used apps which track the runner on the route map as well as gives statistics pretty accurately
This App deserves to be eliminated
It required me to enter a gazillion details about myself and then required the runner to approve my tracking request
After all the drama it did not track the runner at all
In the past I have used apps which track the runner on the route map as well as gives statistics pretty accurately
This App deserves to be eliminated
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