FLASH Digital Banking User Reviews

Commercial Bank of Ceylon PLC

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Worst banking app in the iPhone 👎

OTP codes receiving for transfer money. But ones you enter nothing happens. App will freeze. You have to start the process from the beginning. Also in past updates, there ware so much trouble with this app.

ru1x89

a year ago

Response from developer

We regret any inconvenience caused,To help us understand the problem in detail, please share your contact details at flash@combank.net . We would be more than happy to assist you.

New update

New update is a Trash plz upadate 🤢🤢

Sanju98SU

a year ago

Lease

It's not support to iPhone 14 & does not show foreign deposit. They did not credit CBSL Tran Cost CBSL INC. I try to contact support team but they not answer if answer but answer not properly.

SLcombank_ user

2 years ago

Response from developer

Dear User, Sorry to hear that! Could you write to us at flash@combank.net with more details of your issue? We'd love to help you troubleshoot.

Useless update

Last two month I can’t see my deposit transactions I try to contact bank managers from app massage & contact costumer server combank but still I didn’t receive any reply from both end.if you not show my deposit you guys Steal my money ? If you not steal why are you hide deposit transactions?
Can you explain what going on my account??

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SLcombank_ user

2 years ago

Absolutely useless

1. The features, what’s the point of a banking app without the ability to link the bank accounts? nothing, precisely. Doesn’t allow you to add commercial nor other banks. So much fun. Super useless.
2. The customer service, I sent a message via the website hoping for a quick response but surprise surprise, no response. I emailed them after 2-3hrs cuz I really was in a hurry, and got the response saying “send us your request through using message to bank option.” Like ? Okay 🙂

Deleted the app right after. Sorry about the double font, I wanted to be precise with what I was quoting cuz that’s directly from the email response. But oh well, this was a waste of time, but reviewing it so you won’t have to.

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lankan language critic

3 years ago

Response from developer

Dear User, While apologizing for any inconvenience you may had to face, we believe that you have not properly activated the account to reveal full features of it. Please note that Flash automatically links your existing ComBank account and you have the ability link any other bank account through JustPay facility. If you have any issues with Flash, please write to us via flash@combank.net and we are happy to assist you in this regard. Thanks Team Flash

Not working for iPhone 6

Please make it compatible for all users with previous ios versions as well. Then will change the review. Thanks

Geesh96

3 years ago

Response from developer

Hi, we regret the inconvenience caused. We have already raised this concern to the R & D department. We will look into the matter and try our best to resolve this for you

amazing app

Wow... this is app is unique. well done

zaf sik

4 years ago

Response from developer

Thank you very much. Keep using our app :)

One of the worst apps ever.

Annoying to use. Password reset mechanism doesn't work.

Vishiru

4 years ago

Flash Better than frimi

All account transaction can control. If i add another bank account to my flash account I can easily transfer money between two bank without paying fee.. nice looking app. Good ui ux. I used both flash and frimi. Now I most of time use Flash. Also there is low transaction rate between another bank account only rs:30. (Frimi rs:35). I’m very happy. Life is much easier with flash.

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Sahan D

4 years ago

Response from developer

Thank you very much. Keep using our app :)

can improve more

The following are good points to improve

- have an online support system - live chat
- using the exsisting savings account rather than using a new account
- periodic auto payment system
- online reload, wifi bill etc.
- the interface should be more attactive .

But anyway good than frimi. Good job guys.

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ambepitiya