Hero User Reviews

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My life is so much easier!

I cannot tell you how much time this saves me! Before I had to fill pill containers weekly. Then we all had to remember to take them. The pill containers would open during travel, the lids would break off, etc.

I saw an ad on one of the news articles I was reading and clicked on it because it seemed like it would be a time saver. It sure is! Prescriptions are filled brought home and dumped in the appropriate slot, and done!

It is easy to set up with the app. You tell it what medicine, the mg, the number of pills to dispense, and at what time. And it is just as easy to change a medicine if your doctor does.

Did I tell you: it sends a reminder when a dose is to be taken? it can be dispensed remotely? two machines can be connected in one app? you can pre-dispense pills if you are going away, we simply use a ziplock bag and mark the bags.

This device is very helpful to my family. In fact we have two so that everyone is covered. You could also use it for supplements, vitamins, etc.

I can sing it’s praises enough. Look it up online and think about what it can do to help you and or your family members.

Now if they could invent one that does meals….
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Response from developer

Thanks for this lovely review! We're so happy that Hero is helping you. BTW: If you want to keep sharing the love, we have an awesome referral program to get you and your friends free months of Hero! Just invite your friends to sign up using your personal referral code (go to the Hero app > More > Refer a Friend). For each person who joins Hero with your personal invite code, you’ll both get 3 months FREE! The more people you refer, the more love you share (and the more free months you can earn!).

HERO support was incredible

I had a problem with my credit card and I called to explain the situation and let them know I would make a payment as soon as I could. I was lucky to reach Stephan who was not only professional but an incredibly kind person. I can’t thank him enough for his small act of kindness it meant more to me than he knows. Any company would be lucky to have such a employee and HERO is a company that cares for their clients and actually wants what is best for them. These traits unfortunately are not common and I was happy to find them here. I am proud to be a client of HERO and am thankful for their professionalism and their human kindness.
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There’s more than one HERO!

Each time I have called Hero for assistance I have been given all the help I asked for; and each time the person has been so courteous and I’ve been very relieved and happy with what I learned.

I’m so glad my daughter found your company and encouraged me to sign up with you. MY HERO!!

Keeps me on track

I could never remember if I took my meds, or I thought I did and didn’t. In my case, I always ended up with more pills remaining, which meant I had not taken my meds. Hero has been a godsend for me because not only does the machine remind me when I’m at home, but my phone also sends me texts to remind me as well. It’s the greatest thing ever!! You won’t be disappointed!!!
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The best service

My mother was no longer comfortable knowing how to use the Hero as she couldn’t remember her pills to verify them and she became afraid she was going to push something wrong (which is impossible). The Hero team helped me set up remote dispensing so I can simply dispense her medication at the appropriate time right from my phone. Now mom only needs to retrieve the pills from the cup. That works so much better for her situation. Thank you!
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Hero is as good as its name!

We started using the Hero system to help my mother manage her medications. The system started out as a time saving device and simple reminder. As her dementia progressed, it truly became a Hero for her and I as her caregiver. The ability to set a schedule and see it was followed even while away was priceless. The security of the machine and the ability to receive messages if anyone accessed her meds was also a huge help! As her meds increased, the pill count and reminders to refill helped us stay on top of everything with minimal effort. So many concerns were taken care of with this ingenious device!
If I find myself in a caregiver role again, a Hero is one of the FIRST things I will get!
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Response from developer

Thank you so much for sharing your experience as a caregiver using Hero. We know how stressful the caregiving role can be, and in fact it's what inspired our Founder to build this service. We are so happy we were able to help you eliminate some of that stress at a time when it mattered most!

Hero Means Independence

My husband had a massive stroke four years ago. He was hospitalized and in residential rehab for almost a year. One of the requirements for dismissal from the program was to manage his own medication. That’s where HERO became the Hero. We have used Hero for about 3 years and Hero is his medication management system. I am responsible for all ordering, filling the cartridges, dispensing meds when we travel, but he is in control otherwise. It keeps me from having to nag! THANKS HERO, you are our Hero!
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Hero truly has been an answer to a stressful need.

Hero truly has been an answer to prayers for help to better manage our Mother’s prescription medications. Easy for all of us. Great support whenever we have needed help or questions answered. I highly recommend it as a safe and simple answer to helping a loved one take their prescription medications as needed and when scheduled.
Rosalyn
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Life saver

I have had my hero over a year. I absolutely love having my hero. Before getting my hero I overdosed due to forgetting I had already taken one of my medications, I was in the hospital for two days. My daughter saw the add for hero and ordered it for me, my family and I are so excited and feel so much safer knowing I will not accidentally take to many medications or select the wrong pill because I never have to figure it out for my hero dispenses it on time, the correct pill-and in the correct amounts.

Feeling secure in DC
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One of the best things to support a loved one

I purchased a Hero device for my father about two years ago. I cannot begin to praise enough how this has helped. At first he was capable of using the himself. He went from missing at least half his medications to only missing once in the first month. If he did forget I would get a notification that he did and I could call and remind him. As he became less able to manage himself and moved in with me the device has been very helpful in making sure those of us giving him support are reminded to give the pills. He takes up to seven pills at a time so the time this saves is valuable. Get the device. It will really help.
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Response from developer

We are happy to help, and really appreciate you sharing your experience with us! When recommending Hero, please remember to share your personal referral code, available in your Hero Mobile app under the More tab. For each friend who joins Hero, you both get 3 months of free membership!❤️

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