Ramblers User Reviews

Ramblers
Ramblers
The Ramblers' Association

Top reviews

Cant zoom in close enough and no way of contacting anyone about this problem

At first this app was great, I was able to zoom in on any route/area
Now I am unable to zoom in close enough to see where the public right of ways are unless I’m using the group walks or events. Which defeats the objective of being a member.
I’ve tried to find a way of contacting someone about this issue, but I can’t find a way of doing that.
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Great app but with a bug

I like the app and functionality, but I can’t find where to quietly advise of a bug in the app to dev. Sometimes when viewing a venue, you go back to the last page - instead it drops you back to the basic search, where you have to set all the options again. When you go around in this loop for a number of times, yo will notice how annoying this is.
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Good routes, why deadly slow launch? why no feedback or notes?

I have used this app only once and had a fantastic walk in Essex with it. (Update: three times, and three good walks.) However, it is very strange that almost every time you open it, you have to wait most of a minute while it does things like “updating group walks”. If I am just following a route I don’t need that, but it does not seem possible to turn it off. If you are on an unfamiliar route so that you have to check the directions frequently, this app is frustrating to use.
Update: this problem is much worse when you have only one bar of signal .. which happens often when you are the countryside (eg rambling). My solution is that before starting the walk, I take a screenshot of each page of the instructions (usually 4-9 pages). Then I only need to look in my photos, and not wait for this app’s slow launch.
Also, there seems to be no way to submit errors (on the walk I did today, the hyperlink for the starting point sent me to a different location in google maps, 4.3 miles from the correct place). Fortunately I knew this was wrong.
Also, too bad there is no way to record one’s own notes for a walk so that if you look at it some time later you can review your impressions etc from the first time.
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Poor compared to website

Map just doesn’t work. Type in a postcode to look for walks and nothing happens. Just shows where you are now.

Ramblers App

It seems to have changed recently. The ability to list walks in area/group has gone which means that the only option is to try and pick it off the map, not so easy. Also, walks disappear before the register can be completed. Suggestion- restore the list option and leave walks listed for longer, say 5 days after the event. Thanks
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App not reflecting my Group request

I have downloaded the app and selected my group but this doesn’t show in the app.
I have waited for over a week but still not updated.
I now can’t search for my groups walks so have reverted back to Ramblers Web page.

Very bad to navigate around.

I am a Leader in two Wellbeing walking groups and trying to find them is like trying to find a needle in a haystack. I have spent hours today trying to find one. It goes round in circles from Search to No result, then occasionally the walk pops up.
I tried to register a group today, but that was almost impossible. I thought I had done it, but it isn’t there anymore, despite having 48 hours for amendments. Then, to add insult, I received a little message on my phone to remember to submit my registration!
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Response from developer

Hi Why change a good system, if you are experiencing an issue in respect of Wellbeing Walks can you please email wellbeingwalks@ramblers.org.uk detailing the issues thanks.

Log in issues to use the App

Not sure if it is just me but I have not been able to use this app as it keeps saying user exists !
I have tried to reinstall and reset password but to no avail

For some reasons my membership is linked to 2 emails and maybe the reason I don’t know
Sorry

Response from developer

Hi Bafs b, apologies you are experiencing issues logging into the app. Could you kindly email membership@ramblers.org.uk detailing the issue and we will look into for you.

Great app but unable to delete from ‘My Saved Routes’

This is a really useful app. I particularly like that you can walk routes throughout the UK and also plan ahead and Use the my saved outed feature. However, lately I have found that I have been unable delete previously saved routes from the app. Can this please be fixed in the next version?
After a very quick reply by the developer, thank you for that, I worked out after going to the ‘Saved Routes’ area of the app, I needed to hit the ‘i’ button, and then hit ‘remove’ after which it appears to do nothing until you hit ‘refresh’, after which a trash can icon appears that you hit to finally remove the previously saved route.
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Response from developer

Hi Mukness, many thanks for your 4 star review. You should be able to delete saved routes in the app. If you select walking on the bottom navigation bar then there should be a saved routes button in the top right hand corner. From there you should be able to delete saved routes.

Very impressed

This app is quite fantastic , easy to navigate , find info in with links to maps , well done

Response from developer

Hi Girlonmission, thanks a lot for the 5 star review. We are pleased you are enjoying using the app.

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