Bryant ControlBox User Reviews

Bryant ControlBox
Bryant ControlBox
Bryant Heating & Cooling

Top reviews

Terrible app

This app worked for a while then signed me out and wouldn’t let me sign back in. I hate this app! Not worth it.

Is this app still in development?

I struggle to even give you one star. Seriously poor interface. The text is the same color as the background so you can’t see what you type when setting up. Please fix this. How do add users? Obviously more than one family member needs access to the app.

Goes Offline constantly

The unit will not hold on line status, average time frame is one -two days for the unit to go offline . This is very inconvenient when using for a vacation home that requires me to travel to reboot the unit . This has been happening for 3 years with no app improvement by Bryant . Time to replace .

Needs updating

Logs out frequently & doesn’t have Face ID.

Yuck

Every few weeks I loose my Wi-Fi connection and have to go through the whole gammit to get it back online. Not a Wi-Fi connection problem, because everything else stays connected. Just look at the ratings and see the last update B4 you buy.

Works, but missing functionality

I was excited to have app based control of my AC. Unfortunately the app doesn't have FaceID integration, logs out every time the app is closed, it logs you out. There is no Alexa, HomeKit, or Google Home support, and the icons that aren't labeled take some interpretation to figure out. Overall - it works, but leaves a lot to be desired. Sadly the app doesn't seem to be getting updates and improvements on a regular basis either.
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It’s Fine

This app gets the job done, albeit in a clumsy way. It’s not super intuitive or user-friendly but it works. Our mini-splits go “offline” at random every few weeks, which makes them disconnect from the app. A technician showed us how to disconnect and reinsert the USB kit in each unit to reset it and reconnect to the app, so… it’s annoying to deal with but we can work around it. The only thing that really bothers me about this app is that it doesn’t have an option to turn off the LED light and the beep (like the wall remotes do). We prefer the LEDs and beeps to be off in our kids’ rooms so we can control the temp without disturbing their naps (for example). But if I need to turn the units on using the app, the LEDs come on by default and they beep every time I change a setting. If I want to turn off the LED and the beeps, I have to go into each room and use the wall remote, which defeats the whole purpose of having the app. I can live with everything else, but every time I use the app I find myself wishing I could turn off the LEDs from the app!!
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Yes always disconnects

Please update your app. I love my mini splits. But your control app has me so disappointed.

Always disconnects

Connected my mini split heat pump seamlessly. After one day, it constantly has the unit go offline from the WiFi and I have to re connect it to our home WiFi all over again. Also would be nice if this worked with google home.

No way to integrate it with google home or siri

No way to integrate it with google home. I’m trying to figure out how to connect this to my google home setup but I can’t figure it out. Any help would be appreciated.

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