SBK User Reviews

Smarkets Malta Limited

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Decent app

Really enjoying the app atm, the only downside I’ve found at the moment is when a selection on your accumulator wins, it doesn’t have a green tick or anything, it just says “Ended” in small great writing so when you look at your bet it’s hard to tell which has already won and which is yet to be played.
Other than that, great app.

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Turner_999

a year ago

Response from developer

Hi Turner_999, thank you for your positive feedback. We do our best to offer the best possible service and experience to our users. Your feedback has been passed on to our technical team who are looking to improve our app. Please do not hesitate to contact us on support@getsbk.com should you ever need any assistance - Amanda

Service multiples error

Continuously getting a Hanson Service multiples error and it prevents me from using any of my bet builder bonus bets. Most frustrating and unreliable sportsbook I’ve used

Zee3409

a year ago

Response from developer

Hi Zee3409, we are very sorry to hear that you have had a bad experience with us. We only wish to provide the best service possible to our customers. Our technical team is looking into this in order to improve the betting experience. Please do not hesitate to contact us on support@getsbk.com if you would like us to assist further - Amanda

Awful experience

This is a terrible app. It’s impossible to place in game bets, the consistently time out. They limited you max bet and make it impossible to make any money. I’ve experienced cancelled withdrawal attempts. Go anywhere else

131343838

a year ago

Response from developer

Hi there, I'm sorry to hear of the issues faced on our platform. May we ask you to contact us via email at support@getsbk.com, so we can look further into this? We'd love to help. - Josh

Cas out

Can’t cash out everytime

Ur stepdadz

a year ago

Response from developer

Hi, thank you for your feedback. We are sorry to hear that you have not had the best experience with us. I am afraid that cash out is never guaranteed. It is more likely to appear close to event kick-off time. Please do not hesitate to reach out via email to support@getsbk.com if you would like to elaborate on your experience or if you need assistance - Amanda

Error every time a bet is attempted

Get a timeout error when placing any bet.

sagedc48

a year ago

Response from developer

Hi sagedc48, we are very sorry to hear that you have had a bad experience with us. We only wish to provide the best service possible to our customers. This has been looked into and the issue should have been helped by the latest app update. Please do not hesitate to contact us on support@getsbk.com if you would like us to assist further - Amanda

Absolutely day light robbery don’t download

They rob you for your money on your bets, the only way to win is a fully success bet. Don’t download this betting app, please listen sue to experience with them. They show cash out when your bet is loosing but as soon as it starts to win no cash out is available. Happened a number off times but last one did it for me, cash out showed when it was loosing but every time the team scored making it a winning bet it went unavailable. Happened 3 times just in 1 game

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oMattyx

a year ago

Response from developer

Hi oMattyx, thank you for your feedback. We are very sorry to hear that you had a bad experience with our app as we only wish to offer the best possible experience to our users. This has been escalated to our technical team who are always looking to improve our app. Please do not hesitate to reach out via email to support@getsbk.com if you would like further assistance - Amanda

What is going on

If u win too much money and try to withdraw it they cancel the withdraw and put it back in the Sportsbook account. Do not use this App. Nothing but headaches.

Coloradooso

a year ago

Response from developer

Hi Coloradooso. I'm sorry to hear of the issue you're facing when attempting to withdraw your funds. Kindly please email us at support@getsbk.com, and we can assist you further with withdrawing your funds. - John

Football betting

I Do alot of football betting and when it comes to accumulators SBK usually come out best odds and their app is so easy to navigate round .All good for me.
Except when u win and they don’t pay out on a fourfold because game was abandoned in injury time when Montpellier we’re winning 4 2
Then SBK will hide behind the rules and say the are acting within the rules and will not payout
WHEN THE TEAM ARE WINNING by 2 CLEAR GOALS IN INJURY TIME REALY!!!!!

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Kev The Fox

a year ago

Response from developer

Thanks a lot for this review! If you could spare 30 seconds to fill in this survey we'd love to get a few more thoughts from you. https://docs.google.com/forms/d/1ONXjWw5SLMrrql9RXZHrC3wr9XDFdDSSuE89XuEldfs/edit

App Function Inconsistent

Same game parlay function doesn’t work. Every attempt I made for a 3-5 leg parlay on the bets it gives for SGP would not allow for dollar amount entry and submittal. Red text that said the parlay isn’t available would pop up and then vanish for a second and reappear. Decided to withdraw my funds before anything else messed up.

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Baby Daddy Rossi

a year ago

Do not download scammed

I won and now they won’t withdrawal my money even lady said I couldn’t use a debit card when I never did I used my bank account

btrugger14

a year ago

Response from developer

Hi btrugger14, sorry to hear of the issue faced with your withdrawal. Kindly email us at support@getsbk.com, and we can assist further with withdrawing your funds. - Josh