Edulog Parent Portal User Reviews

Edulog Parent Portal
Edulog Parent Portal
Education Logistics, Inc.

Top reviews

“No students have scheduled transportation today”

I have 2 daughters that are reliant on the bus for school. These past few days, the app stopped working. It is not showing us where the bus is located (like the GPS is turned off). When I would click on “Where’s my bus?,” I would get a message that says, “No students have scheduled transportation today.” And the bus may or may not show up on the scheduled pick up/drop off. Very frustrating.
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Some helpful suggestions

I’ve been using this app for a week now, and thankfully it’s been working as I believe it should be. For the record, I only have one student on the bus, so I can’t attest to how it does with multiple routes. I do have some suggestions that I hope will make it better:
* Change the notification tone to something other than the default tri-tone that every other app I have uses. Or give us a choice of what alert tones we want.
* My son has a half day on Wednesday so the after school bus schedule is different. I can’t change the alert timing for that particular day, so I will get multiple alerts when the bus is in my radius. Please give us the option to change our notification schedule for each day.
* Provide pickup time updates if the bus is running late.
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Two stars for function and idea

Bus passes by my house multiple times (for different schools) and every time it crosses the radius threshold I get an alert even though it's not for my kid specifically. This is kind of annoying because it gives me lots of false alarms. This is a compounded problem because it has the wrong pick up time listed and I don't know who to contact to change that - but yesterday we thought we had somehow missed the bus (because we were at the bus stop at the pick up time listed and it didn't come), and today we spent 22 minutes standing in the driving rain. I wish the app was smart enough to only alert when the bus was a certain distance from picking up my child and not just in the radius of my child. A check list of pick ups would be better than a proximity based system.
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It’s not that good

Like in the title it’s horrible .At first things were going good like I could track my bus but then later on the app would glitch and it would make my bus either go back or stay in the same position and i didn’t even get notifications anymore about when it is coming and it would also make my later bus (which is the one that takes me home) notification turn red which Means it close but that’s for the afternoon . So in total don’t get this app use a different one
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Buggy little app

There are some bugs in this app that significantly impact its functionality. Each morning, we try to see where the bus is. Each morning the app says no students scheduled for transportation. Each morning force quitting the app finally is able to reload the student information and bus map. It is either losing connection to its server or there’s an error in the database query … but this lack of automation impacts functionality. Where’s the bus? Did we miss it? Nope… just forgot to force quit the app.
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No Help

This app was great at the beginning of the school year. As if late, I am not getting notifications of bus arrival nor is the location updating. It is showing bus location from 2 days ago each day and never near pickup or drop off areas. I uninstalled then reinstalled the app with no changes. Deleted then reentered my child’s info with no changes. Glitches reported?? Please fix this problem. This app WAS very helpful.
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Notifications no longer work

The app is good for finding the bus on the map. What’s been super frustrating is the bus proximity notifications that used to show on my Lock Screen stopped working one day with no change on my part. They still work for my neighbor though, so the school didn’t change anything.

I’ve checked and re-checked iOS general notification settings, iOS app notifications settings, and the notifications setting within the app. All are turned on. I’ve turned them off and on, reloaded my kids. Nothing works to bring back the feature that really made the app great.
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Poorly made for its great intention

This app is great in that it shows me
my bus real time but the amount of times this app has just not worked and almost lost me the bus makes me wanna write a review

go ahead and expect a 20-30 second start up time so no quick checks for the bus, and once your on there's a good chance the app will say you have no scheduled transportation when you obviously do. sometimes the bus will say say it can't be tracked right now (???) or just show you the wrong time completely

keep in mind this happens maybe once every two weeks but if you want this app to be reliable you need it to work 100% of the time, creating a tool in which parents and students can rely on and not making it reliable is infuriating
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Room for improvement but when it works, it’s very helpful!

At first this wasn’t tracking the bus in real time. But now that it is working - makes a huge difference. I’m able to continue my work day until the bus is actually nearby without worrying that I’ll miss it.

Too many notifications, no real-time estimates

I appreciate being able to follow the bus on a map as it approaches, but the continued notifications every time it re-enters the proximity radius I've set (even after it has already picked up my child) is super annoying. It would be great if it would only give notifications up until it picks up or drops off your child.

Another issue is that it only gives the scheduled pickup/drop off time, not any sort of estimate for when the bus will ACTUALLY arrive based on route and location. So unless you're sitting there watching the map, good luck.
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