EasyGlam User Reviews

EasyGlam: AI Photo Editor

SMERTRIOS LIMITED

Lifestyle

Photo & Video

Reviews Summary

Positive highlights

🎨

This app hasFun to use for photo retouching and enhancement

🤩

This app hasInstantly liked the difference in effects

💻

This app hasEasy to use app

🖼️

This app hasCan edit your own magazine

🤖

This app hasHas a lot of colorful makeup options

Negative highlights

💰

This app hasRequires a paid subscription to access full features

🤖

This app hasUnrealistic and distorted facial features in photo editing

🤷‍♀️

This app hasLimited free version with very few editing options

🤖

This app hasLack of diversity in model representation

🔒

This app hasDifficult to cancel subscription

🤖

This app hasBuggy and crashes frequently

💰

This app hasOverpriced subscription at $25/month

🤖

This app hasConfusing and misleading user interface design

Top reviews

Most RecentHighest RatedLowest Rated

5/5

This app is amazing ! The pictures are beautiful and it makes them look 1,000x better thank if I just used my normal iPhone camera !!!

CJBSTER

5 years ago

Response from developer

Dear customer! Thank you so much for all of your warm feedback concerning the app. We appreciate every single word that you say💛 With ❤️from the Team

Fail to make it clear even after all the poor feedback... speaks for itself

Reading the very high number of poor feedback It is obvious that people are finding this very misleading to say the least, this aside they have failed in making any attempt to make this clearer, this speaks for its self!! It’s obviously working for them. It has no information on the first screen about the fee however you can download the app from this screen. In order to see the fees that you have subscribed to when down loading the app you would need to go looking for it. If you went looking for it by clicking on the description of the app and then next to the word free trial in the text that is extremely smaller and lighter coloured than everything else it say subscription details. Once you click on this it leads you to another screen that then tells you about the subscription. So... you can down load the free app from the first screen which subscribes you automatically but there’s no reference to the subscription charges there! They need reporting Apple should not associate themselves with the likes of Easysnap (banuba)

Show less

Mrs 88McGooo

5 years ago

Response from developer

Dear customer! We would like to apologize for the negative experience you had with our app. However, we would like to highlight that we do not, at any stage, aim to force anyone into subscribing to our apps. When starting your free trial, we highlight that failure to unsubscribe before the end of your free trial will result in automatic renewal of your subscription services and we do have a clear illustration of subscription written right below the 7-day free trial, a confirm purchase window will pop up, and your agreement to the payment is required. Just wanted to let you know that our app is fully complies with all the rules&conditions of App Store. Please note, cancellation of subscription services is located in your device settings, not within our app. It can be frustrating that this isn't made more apparent by mobile devices, but our support team will be available to talk you through exactly how to achieve this. Please send them a direct message at hello@banuba.com, and one of our team will be on hand guide you through the whole process. We look forward to hearing from you, and we'll do our best to get to the bottom of this!

Problem

It’s on my phone, but no icon for it so it’s not possible to get to.
I came up with this because I just got a notification and was able to get to it.

sabridobes

5 years ago

THERES A GHOST IN MY HOUSE

This app saved my life I was sitting on a bed and was doing makeup filters so my iPad was at 5% and was leaving to get my charger until I saw the makeup filter floating in circles I told my brother then my cousin and never went to that spot ever again

its the kat (; ;-;

5 years ago

Why Pay?

I know that in order to keep the app going and stuff, you need to charge people, but why not make it free? Many people will use the app more and more. But, maybe charge very special features. Like VIP and stuff like that.

~Nitzy~

5 years ago

Response from developer

Hi there, thank you for your feedback and idea! We're working on new features that will improve the app and give users more freedom to process their photos. And we'll probably reconsider the app's pricing policy for making it more accessible.

Never worked

No features could not read faces horrible

fimug

5 years ago

My review

The features on this app are amazing but the makeup ones need to be more natural. For instance the Begonia one, the cat eyes look so unrealistic and it looks weird the way it almost reaches my eyebrows. Also I don’t mean to be rude but almost all of your makeup features look fake such as, the one I mentioned before,Jasmine, Carnation,Geranium, and Hibiscus, I mean the Azalea on does look nice and cute but the cat eyes are so big it doesn’t even come close to natural. Other than the makeup features the rest was amazing like how it fixes your acne, or how it makes it look like you have smooth skin i really recommend having this app. All in all I think this app deserves a 4 star review.

Show less

the doctor #

5 years ago

Response from developer

Dear user! Many thanks for choosing Easysnap! We greatly appreciate for taking time to share your thoughts with us in such a kind and detailed way 😌 We have noted your feedback, and we'll make sure its considered in future versions! We also would be more than happy to discuss this directly at hello@banuba.com, as we want to see our users satisfied to the fullest with our app! Looking forward to hearing from you soon!

Used to be better

There used to be an enhance button upper right corner. It gave a great effect that’s why I bought this app. One week later it was gone. I submit a question to the developers but no response or change . Also think it ought to have a timer so you can step back pose and shoot. Submitted to the developers but no response.

Show less

nieybxsgjmjohcf

5 years ago

Response from developer

Dear customer! Sorry to hear about that :( Could you please tell us more about use case. Help us to improve the app — write to hello@banuba.com

Very expensive

Disappointed that you want us to pay $50 a month when snap chat and instagram offer these filters for free. Deleting app

mummyinnz

5 years ago

Response from developer

Dear! Paid subscription is fully optional - many features are for free. We will definitely consider about phasing out the charging or at least raise the number of days of the trial! Thank you for bringing this issue to our attention. Please, do not hesitate to get in touch with us via hello@banuba.com and share any ideas concerning the app.

DO NOT DOWNLOAD

Took money out of my account without my authority... App was downloaded onto my phone for 5-10mins. Closed the app and then later on in the evening received a email saying $41.99 has been purchased for subscription for the app.. do not recommend this app.

Hrhhdnehe

5 years ago

Response from developer

Hello! Sorry for unsatisfying experience :( But this comment couldn't be further from the truth. EasySnap is totally free to download with tons of free contents, and we do have a clear illustration of subscription written right below the 7-day free trial, a confirm purchase window will pop up, and your agreement to the payment is required. If you didn't mean to make the purchases but have already been billed, you can request for refund via contacting Apple. FYI: only Apple has the authoritative power to terminate an active subscription halfway and, furthermore, to issue a refund to you for the accidental and unintended purchase. If you need any further help - please contact us via hello@banuba.com.