EasyGlam User Reviews

Reviews Summary

Top reviews

Rip off

Beware the small print especially if you have touch to install. Before you know it $41 for the month will be billed to you.

Response from developer

Dear user, sorry, we did not mean to put it in a way that will offend you. However, the subscription and all the terms of using the app is enabled only by user's consent. If you subscribed to the app by chance and no longer want to use a paid version of the app with unlimited functionality, you may cancel subscription any time in your Apple ID settings since all apps continue to charge payment until you cancel it. We're sorry that the app confused you. We'll think how to fix it.

Spectacular

I almost never right reviews but this app definitely deserves one!! This app enhances your face and makes you feel amazing!! I definitely recommend this app for everyone!!

Response from developer

Dear user❤️Thank you for the excellent feedback! It really means a lot to us that you are enjoying our app as we are working very hard on it! 😊

Wanna use it always

I love how the app has so many options yet and all beauty “tricks” so organized and easy to navigate. Can be used in any light, gives a good result both photo and video, everything can be changed in real time, it eliminates all flaws and keeps your face natural, warm and slight coloring! Very useful auto-adjustment with a single swipe setting, very excited with it neat functions! Another very important thing is that it works as it should and does not weigh much! Absolutely worth its money! Photos are clear and beautiful without anything extra - that’s all that cameras should do!👍
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Response from developer

Hi there, thank you for your feedback. We're working on new features that will improve the app and give users more freedom to process their photos❤️

Be aware

Be very aware, this app will automatically sign you up for a monthly subscription at £24 a month! It may say (probably at the bottom on the fine print) but who actually reads all these things? Been charged around £75 and didn’t even use the app, deleted when i saw there was a subscription charge and left it at that. But deleting doesn’t remove the subscription (I’m not tech savvy at all) so been charged for an app I don’t even have on my phone for the last 3 months.

Stay away this is as bad as it gets!
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Response from developer

Hello! First of all, to download our app will not charge you any money. We do have a clear illustration of subscription written right below the 7-day free trial information. When you click to get the free trial, a confirm purchase window popup and your agreement to the payment is required. FYI: the users are always notified to confirm their intention to purchase the subscription plan and they are charged only after the free trial period is over. If you didn't mean to make the purchase but have already been billed, you can request for refund. You can send us an email to hello@banuba.com and we will try our hardest to help you.

Selfies

I’m giving it 5 stars only because this app apparently only works on photos in your gallery once you leave a positive review, or 5 stars.
If this thing doesn’t work after this review, delete delete delete. I’m not being fooled by yet another selfie editing app only to discover that free isn’t actually free, they automatically send you back to the App Store to buy their overpriced app.
Will update review to give my actual option once I learn the truth.
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Response from developer

Dear user, let us know if you need any assistance by writing to us at hello@banuba.com. Have a nice weekend!

Satisfied

Yeah, it works well. I have been using this app for a long time now and think that this face editor is a good one to use to get rid of imperfections. Use it for all my social media appearance and most people think I look 20 years younger than I am

Response from developer

Hello! Thank you for your kindness and appreciation. Your satisfaction is directly what we work for as well our destination💛

TRICKS YOU INTO SUBSCRIPTION!

Be careful! The last “Continue” button will get you to payment panel. And if you’re not careful, and especially on TouchID iPhones, you’ll likely touch the home button and automatically authorize sale!

Update after dev response:
You guys VERY WELL know that the tactics you use IS very close to fraud. Targeted at less knowledgeable people.

Your subscription activation buttons reads ”CONTINUE” FFS, and actual details are in such a small type AND low contrast I could barely read them with my good vision.

Both of my older parents unknowingly authorized your “free” trial. It’s good I track their purchases and canceled the AUTOMATICALLY converting to WEEKLY 20-30 dollars PER WEEK subscription.

So just put your “helping” reply right where it belongs - that is up your arses, and STOP the fraud approach to subscription.
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Response from developer

Hello! First of all, to download our app will not charge you any money. We do have a clear illustration of subscription written right below the 7-day free trial information. When you click to get the free trial, a confirm purchase window popup and your agreement to the payment is required. If you didn't mean to make the purchase but have already been billed, you can request for refund. You can send us an email to hello@banuba.com and we will try our hardest to help you.

A bug?

Anyone else experiencing a bug? Everything works fine while the app runs you can take videos fine but when it comes to taking a picture the filter disappears and won’t let you use it. It’s there when you look at it but not there in the picture. Very frustrating.

Response from developer

Hi! Sorry to hear about that. Here’s how we can try to make the app work properly. Restart or reinstall the app, make sure there’s enough free space on your phone. No change? Get in touch at hello@banuba.com, we’ll see what’s wrong in your case.

BEST SELFIE APP!

Awesome app! It gives warm colours to my photos, makes my skin beautiful and the images come out nice. I can slim down my cheeks (omg!) and look natural and not like an alien vs other selfie editors. I use it all the time instead of iPhone camera. I’m not a fan other popular face editors as they make it too much,but this app nails it. If you need a more powerful and smart camera, this one is just what’s needed. And free version is pretty usable too, but I switched to premium as it has more options.
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Response from developer

Hey Julia❤️ - thank you SO much for leaving such a thoughtful and kind review about our selfie camera. Amazing! We are very grateful that you've taken the time to rate the app, it really helps us to develop and inspire us! If you ever have any requests or see things you'd like improved, please don't hesitate to get in touch via hello@banuba.com. Thanks again! From EasySnap with ❤️

Stealing my money

This app is just stealing my money ! I did not give my consent to it , they took more than hundred of dollars from this subscription I didn’t even know I had. I will not leave this situation! I will fight for my stolen money and I have so many proofs! I hope your application will be forbidden on iTunes! I wrote more than one feed back never got a response ! Continue to ignore my messages , it will only help me for the dispute ...
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