Rip off
Response from developer
Dear user, sorry, we did not mean to put it in a way that will offend you. However, the subscription and all the terms of using the app is enabled only by user's consent. If you subscribed to the app by chance and no longer want to use a paid version of the app with unlimited functionality, you may cancel subscription any time in your Apple ID settings since all apps continue to charge payment until you cancel it. We're sorry that the app confused you. We'll think how to fix it.
Spectacular
Response from developer
Dear user❤️Thank you for the excellent feedback! It really means a lot to us that you are enjoying our app as we are working very hard on it! 😊
Wanna use it always
Response from developer
Hi there, thank you for your feedback. We're working on new features that will improve the app and give users more freedom to process their photos❤️
Be aware
Stay away this is as bad as it gets!
Response from developer
Hello! First of all, to download our app will not charge you any money. We do have a clear illustration of subscription written right below the 7-day free trial information. When you click to get the free trial, a confirm purchase window popup and your agreement to the payment is required. FYI: the users are always notified to confirm their intention to purchase the subscription plan and they are charged only after the free trial period is over. If you didn't mean to make the purchase but have already been billed, you can request for refund. You can send us an email to hello@banuba.com and we will try our hardest to help you.
Selfies
If this thing doesn’t work after this review, delete delete delete. I’m not being fooled by yet another selfie editing app only to discover that free isn’t actually free, they automatically send you back to the App Store to buy their overpriced app.
Will update review to give my actual option once I learn the truth.
Response from developer
Dear user, let us know if you need any assistance by writing to us at hello@banuba.com. Have a nice weekend!
Satisfied
Response from developer
Hello! Thank you for your kindness and appreciation. Your satisfaction is directly what we work for as well our destination💛
TRICKS YOU INTO SUBSCRIPTION!
Update after dev response:
You guys VERY WELL know that the tactics you use IS very close to fraud. Targeted at less knowledgeable people.
Your subscription activation buttons reads ”CONTINUE” FFS, and actual details are in such a small type AND low contrast I could barely read them with my good vision.
Both of my older parents unknowingly authorized your “free” trial. It’s good I track their purchases and canceled the AUTOMATICALLY converting to WEEKLY 20-30 dollars PER WEEK subscription.
So just put your “helping” reply right where it belongs - that is up your arses, and STOP the fraud approach to subscription.
Response from developer
Hello! First of all, to download our app will not charge you any money. We do have a clear illustration of subscription written right below the 7-day free trial information. When you click to get the free trial, a confirm purchase window popup and your agreement to the payment is required. If you didn't mean to make the purchase but have already been billed, you can request for refund. You can send us an email to hello@banuba.com and we will try our hardest to help you.
A bug?
Response from developer
Hi! Sorry to hear about that. Here’s how we can try to make the app work properly. Restart or reinstall the app, make sure there’s enough free space on your phone. No change? Get in touch at hello@banuba.com, we’ll see what’s wrong in your case.
BEST SELFIE APP!
Response from developer
Hey Julia❤️ - thank you SO much for leaving such a thoughtful and kind review about our selfie camera. Amazing! We are very grateful that you've taken the time to rate the app, it really helps us to develop and inspire us! If you ever have any requests or see things you'd like improved, please don't hesitate to get in touch via hello@banuba.com. Thanks again! From EasySnap with ❤️