Deerwood Mobile User Reviews

Top reviews

Easy

Not difficult to navigate, transfer funds and check balances. As far as I have experienced, it gets a 5 out of 5.

Feels like friends and family at Deerwood bank. Thank you!

Thank you for the great service

Great service

Deerwood Bank is an amazing establishment! Every employee I have interacted with has given me great service and has been very respectful. Online banking is so simple, however, I chose to go to a branch for immediate deposits and to interact with the team members!

Excellent ck deposit app

Excellent app

Frustrating

I love deer wood but their app irritates me to no end. It feels like every time I actually need it, it wonโ€™t work. iโ€™ll try to login and it says bad request every time so i have to fully delete the app and re download it again. iโ€™ve done this probably 20 times which is why iโ€™ll be switching to bremer.
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Response from developer

Hello - we are sorry to hear that you have had issues with our newly upgraded app. We work very closely with our developers to ensure that issues can be quickly resolved. If your problems are still occurring, can you please reach out to us at 800.291.6597 and we would be happy to assist you. Thank you very much!

Bad Request message

I have to try 10 times before I get it. It keeps telling me โ€œbad requestโ€.

Response from developer

Hello - we are sorry to hear that you have had issues with our newly upgraded app. We work very closely with our developers to ensure that issues can be quickly resolved. If your problems are still occurring, can you please reach out to us at 800.291.6597 and we would be happy to assist you. Thank you very much!

Slow load

This new app take to long to load. Sometime it times out. Not happy when I am in a rush.

Response from developer

Hello - we are sorry to hear that you have had issues with our newly upgraded app. We work very closely with our developers to ensure that issues can be quickly resolved. If your problems are still occurring, can you please reach out to us at 800.291.6597 and we would be happy to assist you. Thank you very much!

So slow

In the recent months loading has been so slow

Response from developer

Hello - we are sorry to hear that you have had issues with our newly upgraded app. We work very closely with our developers to ensure that issues can be quickly resolved. If your problems are still occurring, can you please reach out to us at 800.291.6597 and we would be happy to assist you. Thank you very much!

App opening is an issue

Very slow to load and open. I have to manually close it every time I use it - very inconvenient when Iโ€™m trying to check my balance while shopping. Also, not a fan of the new UI. Sometimes it is hard to get back to the account balances view, even after selecting that from the left nav.

Response from developer

Hello - we are sorry to hear that you have had issues with our newly upgraded app. We work very closely with our developers to ensure that issues can be quickly resolved. If your problems are still occurring, can you please reach out to us at 800.291.6597 and we would be happy to assist you. Thank you very much!

Have to โ€œre-addโ€ everytime

For some reason, I have to delete and re-add this app every time I want to access it.

Response from developer

Hello - we are sorry to hear that you have had issues with our newly upgraded app. We work very closely with our developers to ensure that issues can be quickly resolved. If your problems are still occurring, can you please reach out to us at 800.291.6597 and we would be happy to assist you. Thank you very much!

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