Deerwood Mobile User Reviews

Deerwood Bank

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Terrible

I hate this ! It never works when I need it! I barley ever lets me log on without me having to turn off my WiFi and even then it will say bad request. It sits and loads forever sometimes I need to transfer money and I can’t the dang thing won’t let me log in,this app has been out for a while now why is there still so many issues!

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irritated user Irritated

5 years ago

Response from developer

Hello - we are sorry to hear that you have had issues with our newly upgraded app. We work very closely with our developers to ensure that issues can be quickly resolved. If your problems are still occurring, can you please reach out to us at 800.291.6597 and we would be happy to assist you. Thank you very much!

Trouble Loading and Logging in

I’m having trouble with the app loading, remembering that I have enabled Touch ID, and then not recognizing my username and password, even though it will work if I sign in on a computer.

jlowens4

5 years ago

Response from developer

Mobile app

LOVE the direct deposit feature and the recent updates. I would, however, like to see my balance after each transaction when looking viewing an account. I can’t see a running total....

lhj2019

5 years ago

Poor functioning App.

Terrible new app. I miss the old app. I have had to reinstall on my brand new iPhone 11 several
Times.

123khrae

5 years ago

Response from developer

Easy!

I just logged in with my thumb print and deposited a check in under 30 seconds! So convenient!

Mt McKinley 05

5 years ago

Great Look, Feel and Functionality

This definitely is an upgrade! Glad to have full functionality with Bill Pay and Pass the Buck right from the app at my fingertips. Looks fresh and is easy to use.

Caroline Hubert

5 years ago

Pretty slick upgrade!

Appreciate the cool new features. Nice to see that transfers process seamlessly. Still need to take some time to look at the cash manager tool... but so far so good.

Great job Deerwood friends!

George H Daniel

5 years ago

Response from developer

Thank you for the response George! We will make sure to pass this positive comment off to our mobile conversion team. Have a great week. -DwB

Doesn’t work

App takes forever to load, keeps signing me out. Why did you launch an app that doesn’t function properly. Please fix it.

Kxcgx1233

5 years ago

Response from developer

Thank you for reaching out! We're aware of the loading issues that some users are experiencing. Please know that this is temporary and our developers are actively working on a solution.

Bad app

App keeps getting hung up and I need to keep re-loading it. I expect more from a professional institution!

Yoh Yoh mstr

5 years ago

Response from developer

Thank you for reaching out! We're aware of the loading issues that some users are experiencing. Please know that this is temporary and our developers are actively working on a solution.

App takes forever to load

I like the old app better this new app is terrible takes forever to load doesn’t recognize you keeps thinly your a new user and based on my experience with the app going to a new bank is highly likely. Please fix these issues. App should’ve been published if it doesn’t work!

tfowooooooo

5 years ago

Response from developer

Thank you for reaching out! We're aware of the loading issues that some users are experiencing. Please know that this is temporary and our developers are actively working on a solution.