# 13CABS Driver — user reviews > 29 indexed App Store user reviews of 13CABS Driver by 13CABS, rated 1.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/13cabs-driver/id659263984/reviews - App overview in markdown: https://appshunter.io/ios/app/13cabs-driver/id659263984.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (9 of 29) ### 1/5 — Poor service *2019-08-16, version 2.2.1* I am a driver. Sick of driving with taxi as they have poor service. When customers want to cancel a job app doesn’t allow them to cancel it so driver go next o the pick up address and customer says I don’t need taxi and i want to cancel it but it wouldn’t allow me ### 1/5 — When will you know the real problem *2019-02-22, version 2.1.0* As more and more ppl choose taxi ONLY when Uber charge surge price, is it time you consider price match when Uber and the others charge “normal” price, which is marginal lower than cab? There are a lot of good drivers are leaving because there are not enough work. ### 1/5 — No good *2019-01-03, version 2.1.0* Constantly closes after 1 Min of use closes down by itself needs an update or improve the app ### 1/5 — Crash *2017-03-28, version 2.0.3* Crash everytime ### 1/5 — Not working at all *2017-03-28, version 2.0.3* It's worsen than before. When you tap on app to open it. It's just blinked & closed by itself. Don't know what sort of improvement update it is. ### 1/5 — Useless app *2016-12-25, version 2.0.1* This app is useless. Hardly ever works if at all !!! ### 1/5 — Crashing *2016-12-20, version 2.0.1* App is crashing everytime after the update ### 1/5 — App crash *2016-12-15, version 2.0.1* Latest update crashes the app before it opens. Fix asap ### 1/5 — What is the driver number and pin? *2016-11-22, version 2.0* Email sent by the GM to update profile on the top right? But i dont see anywhere but only Driver Number and Pin. I have tried all way but no luck to log on with my authority card and driver licence number! No instruction is included! ## Most critical reviews (10 lowest-rated) ### 1/5 — Pathetic *2026-05-03, version 2.4.11* What’s the point of this app, if it doesn’t work. Feedbacks has been sent by email and in person at office. You will not hear a single word from them. ### 1/5 — Current Booking/Pass Connect *2025-05-20, version 2.4.8* For the last 3-4 months, my Driver App has failed to register when I have accepted booking and have been unable to call Passenger Connect. Despite logging out and re-installing App and repeated emails/calls to Partner Care 13Cabs, they have failed to rectify this. ### 1/5 — Useless *2025-03-23, version 2.4.7* Can not install the driver app ### 1/5 — Captain Ken *2024-01-14, version 2.4.5* The latest update a few Days ago - it no longer works on my iPhone 6 What do I do now, apart from upgrading my phone to a newer model ??? ### 1/5 — Fixed fare *2023-09-12, version 2.4.4* Nothing guarantees if you lose fare they have lots of excuses not to pay you ### 1/5 — App keeps crashing *2021-09-27, version 2.4.2* App keeps crashing when clicking on driver notes ### 1/5 — Harry *2021-06-16, version 2.4.0* i cant open Driver apps to accept job from my regular driver and i call help desk they’re cant do anything,,something wrong with 13cabs driver apps,please fix ASAP,,tx u ### 1/5 — Feedback *2021-03-14, version 2.4.0* I put so much effort to write a feedback to 13cabs. But never seen any changes. Guys don’t waste your time sending feedbacks ### 1/5 — Unhappy Driver *2020-12-19, version 2.4.0* Downloaded App - cannot login - error message - saying not connected to internet 🤨- wouldn't be writing this review if I wasn't connected to internet - reset my iphone - deleted and reloaded app - no login - disappointing but thats the taxi industry🤬 ### 1/5 — Bugs *2019-12-25, version 2.2.9* Tap current booking and just says no booking found. Umm ok? I have a booking but this feature stopped working after last bug fix update 😒 When I tap on call customer, tap tap tap tap nothing. Occasionally it will let me if I press it 57 times! Very inconvenient when trying to find customer as the GPS in app can be dodgy and give wrong address. Have to use call channel instead and wait on hold. I’ve contacted support, no response, no fix as yet. ## Most praised reviews (10 highest-rated) ### 5/5 — Ron *2020-03-13, version 2.2.9* Much batter then uber.. weld one 13cabs ### 5/5 — T1117 *2017-04-04, version 2.0.5* Good 😊 App, One thing if you guys can, Job comes to the app as well when plot in to the area.Addvance booking as well. Thanks ### 5/5 — Great new look *2016-11-23, version 2.0* Love the look and feel of this update. ### 5/5 — Cabs driver app *2016-11-18, version 2.0* Great app very helpful good job ### 5/5 — Great finally updated it. *2016-11-17, version 2.0* Thanks for listening to my feedback and updating the app. Cheers ### 4/5 — Hobart *2018-06-16, version 2.1.0* Hello Can you please make it work for drivers in Hobart, Tasmania? Thanks ### 3/5 — John *2024-08-09, version 2.4.6* I’m using in WA on the day is working good but at night not working,however this app I need special at night every customer asking the estimated fare ### 3/5 — Nothing good for drivers. *2020-09-28, version 2.4.0* Yes it’s handy but since RS in the market no good news for drivers from anyone but bad news. Completely unfair industry. ### 3/5 — Fare estimate *2019-01-20, version 2.1.0* Fare estimate doesn’t work all the time. Please fix it ### 2/5 — Not-working *2026-01-31, version 2.4.10* It just freezes on “loading” for days and suddenly starts working again, --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*